Brand Certified
Great Clips
4.0(188 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
4510 Charlestown Rd, New Albany, IN
47150, United States
Certified by Great Clips • Feb 22, 2026
(812) 944-6091
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/in/new-albany/4510-charlestown-rd
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in New Albany, IN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 4510 Charlestown Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in New Albany, IN!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
4.0
188 reviews
5 stars
111
4 stars
27
3 stars
15
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is mixed; while many customers praised the friendly atmosphere, some reported rude interactions and poor customer service.
Haircut Quality
The quality of haircuts varies significantly; several customers were very satisfied with their cuts, while others experienced poor results and dissatisfaction.
Online Check-In
Many customers appreciated the convenience of the online check-in system, which helped reduce wait times.
Operational Issues
There are complaints about inconsistent business hours and instances of the salon being closed unexpectedly, leading to customer frustration.
- SBSukey BinionFeb 18, 20265.0Want to give a huge thank you to this salon. My sister in law has cancer, having her second chemo as I write this. My husband and I are retired hairdressers living in NC. He was going to back up to IN to buzz her hair off. She didn’t want to wait and visited you guys yesterday. Y’all gave her a great experience ( as well as could be) at no charge. That’s what true hairdressing is about. Thank you and God Bless.
- DSDavid SuttonJan 23, 20265.0Great hair very friendly and didn’t have to wait long since I checked in on line.
- MPMichael PoundNov 18, 20255.0Always smooth to get in and out with the online app and Lois does a great job
- MMMisty MarshallSep 29, 20255.0Amazing and friendly
- BJBlue JaySep 10, 20251.0These ladies don't know anything about cutting hair or bangs here. Asked for simple textured bangs the young girl with curly hair & bad biolage says no she doesn't know how & asked her coworker lady in her 50s I believe name was Nicole if she could & that lady said oh yes I got it. We'll I washed my hair so was a bit damp so she dried a little. My hair was just shoulder blade length long cuz I cut it every few months. I simply asked to texturize bottom half of hair cuz was heavier, she then says oh ok bragging how she's 16yrs experienced. Ok great let's shape up my hair & add some texturizing bangs in front to shape my face. Nothing. I do wish if she thought she cut bangs she would have offered to just style the front of hair to see it cuz I left looking bad & I washed my own hair so a style without products & not much trimmed off should've been included for that $20 wasted. Only master real experienced stylist should charge over 20 js smh
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips Matthews Center offer?
Great Clips Matthews Center provides affordable haircuts for men, women, and kids, including bang trims, beard trims, shampooing, and styling services. Some salons also offer perms.
Do I need an appointment to get a haircut at Great Clips Matthews Center?
No appointment is necessary. Great Clips accepts walk-ins and also offers Online Check-In to save your spot and reduce wait time.
How does Online Check-In work at Great Clips?
Online Check-In lets you add yourself to the waitlist, view estimated wait times, and receive a ReadyNext text alert when your wait is 15 minutes, allowing you to plan your arrival accordingly.
Are Great Clips salons open on weekends and evenings?
Yes, Great Clips Matthews Center is open evenings and weekends. Typical hours are 9 AM to 7 PM Monday to Friday, 9 AM to 6 PM on Saturdays, and 10 AM to 5 PM on Sundays.
Does Great Clips Matthews Center offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What payment methods are accepted at Great Clips Matthews Center?
The salon accepts major credit cards including Mastercard and Visa. They also accept debit cards but do not require cash only.
Are the Great Clips salons wheelchair accessible?
Yes, Great Clips Matthews Center has a wheelchair-accessible entrance to accommodate customers with mobility needs.
What nearby restaurants can I visit before or after my haircut at Great Clips Matthews Center?
Nearby dining options include The Spaghetti Shop, Yum Mi Restaurant (Asian/Thai cuisine), The Spaghetti Junction (Italian/American), Jeff's Bakery for donuts, and Topp't Pizza.
Are there any nearby coffee shops near Great Clips Matthews Center?
Yes, you can visit nearby coffee shops such as Toni T's, which also offers smoothies and bakery items, and 7 Brew Coffee for a quick caffeine fix.
What entertainment options are close to Great Clips Matthews Center?
For entertainment nearby, you can visit Regal cinema for movies or Different Strokes New Albany driving range for some fun driving practice.
Brand Certified Facts from Great Clips
Great Clips partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website