Great Clips in Muncie, IN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3630 S Chandler Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Muncie, IN!
There are mixed reviews regarding the quality of haircuts, with some customers expressing dissatisfaction due to uneven cuts and stylists not following instructions.
Customer Service
Many customers praised the friendly and accommodating staff, while a few reported negative experiences with specific stylists.
Cleanliness and Environment
The salon is generally noted for being clean and welcoming, contributing positively to the customer experience.
Wait Times
Customers have reported inconsistent wait times, with some experiencing long waits despite having checked in online.
Pricing
While many customers appreciate the affordable prices, some feel that the quality does not justify the cost.
DE
Debbie Edwards
Oct 15, 2025
1.0
Someone I hadn’t ever seen there before cut my grandsons hair or should say butchered his hair. She looked up how they usually cut it. When he got out of the chair and turned around I was in shock. Never seen such a haircut. Front of his hair was cut so far up almost didn’t have any hair. Can’t even explain how bad the sides and back were. He is totally devastated and I’m at loss for words. Will never go back there again.
CW
Charles Winn
Sep 11, 2025
5.0
Great clips is a great place
MH
Miah Hale
Aug 1, 2025
2.0
My hair was not cut evenly
DD
Danelle
May 24, 2021
5.0
The lady's there always do a great job on my boy's!
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Shoppes at Southside offer?
Great Clips offers affordable haircuts for men, women, and kids, including beard trims, bang trims, shampooing, and some salons offer perms and styling such as blowouts and updos.
Do I need to make an appointment to get a haircut at Great Clips?
No appointment is necessary; Great Clips welcomes walk-ins. You can use Online Check-In to save your spot and avoid waiting longer in the salon.
How does the Online Check-In system work at this Great Clips salon?
Online Check-In lets you add yourself to the waitlist from your smartphone, view estimated wait times, and receive ReadyNext text alerts when your wait time is about 15 minutes.
What are the salon's operating hours throughout the week?
The salon is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Is Great Clips open on major holidays?
Great Clips is closed on Thanksgiving Day and Christmas Day, with varied hours on other holidays. It is recommended to contact the local salon to confirm holiday hours.
What payment methods are accepted at Great Clips on S Chandler Dr?
Great Clips accepts Mastercard and Visa for payments.
Are specific stylists available by request when using Online Check-In?
No, you cannot request specific stylists through Online Check-In to protect their schedules. However, you can request a stylist in person upon arrival, though this may increase wait time.
What nearby places can customers visit before or after their haircut at Great Clips?
Customers might enjoy dining at Papa Murphy's Take 'N' Bake Pizza or subway for a quick meal, or visit nearby Anytime Fitness for a workout session, all conveniently located near Great Clips at Shoppes at Southside.
How can nearby stores like Metro by T-Mobile or Dollar Tree complement a visit to Great Clips?
While waiting for your haircut or after, customers may shop for mobile devices at Metro by T-Mobile or pick up essentials and party supplies at Dollar Tree, both located close to Great Clips for added convenience.
Are there any nearby healthcare or urgent care facilities close to Great Clips?
Yes, there are facilities like Urgent Care and Open Door Urgent Care near Great Clips, which might be helpful for customers needing medical services before or after their salon visit.