Great Clips in Madison, IN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 451 East Clifty Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Madison, IN!
Sydney and Tisha received numerous positive mentions for their excellent haircuts and customer service, while other stylists received mixed or negative feedback.
Customer Service
Several reviews highlighted friendly and efficient staff, but there were also complaints about rudeness and unprofessional behavior from some employees.
Inconsistency
Customers experienced varying levels of satisfaction with their haircuts, with some leaving very happy and others feeling disappointed or needing to fix their hair afterward.
Wait Times
Some customers reported long wait times and scheduling issues, leading to frustration and negative experiences.
Cleanliness and Atmosphere
The salon was generally described as clean and welcoming, contributing positively to the overall customer experience.
PR
paradorkal research
Oct 18, 2025
5.0
Sidney is the only one that Ryker will let cut his hair. And Ava always looks amazing when we leave. We love Sidney!!
BC
Brian Consley
Sep 11, 2025
5.0
Stylists were all kind and efficient with their work. An elderly man came in just after me and they all treated him with respect and kindness that someone of his age and condition deserves.
JB
Johnathan Benefiel
Sep 3, 2025
5.0
Always cuts me up clean. Sydney gives nice blurry fades and good conversation
WB
William B
Aug 18, 2025
1.0
I got a haircut that looked like I did it myself and paid 19$ for it
SH
Sanket Hiremath
Aug 11, 2025
1.0
The worst great clips ever i have experienced! They never get my hair right. The barbers don’t have any patience and they just take the trimmer and chip off all my hair on the sides without any styling! Doing a below average job!
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips River Pointe Mall offer?
Great Clips provides haircuts for men, women, and kids, including beard trims, bang trims, shampooing, blow drys, hair styling, and some salons offer perms.
How can I save time when visiting Great Clips River Pointe Mall?
You can use Online Check-In via the Great Clips app or website to add yourself to the waitlist and receive ReadyNext text alerts when your wait time is about 15 minutes.
Do I need to make an appointment to get a haircut at Great Clips River Pointe Mall?
No appointment is necessary as Great Clips is a walk-in salon, though Online Check-In can save you time by reserving your spot on the waitlist.
What are the opening hours for Great Clips River Pointe Mall?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:30 AM to 5:00 PM. It is closed on Thanksgiving and Christmas Day.
Does Great Clips River Pointe Mall offer specialty haircuts like fades and tapers?
Yes, stylists at Great Clips can create various styles including fades, tapers, and other specialty haircuts tailored to your preference.
What payment methods are accepted at Great Clips River Pointe Mall?
The salon accepts Mastercard and Visa credit cards for payment.
Can I request a specific stylist when using Online Check-In?
No, you cannot request a specific stylist online for safety reasons. However, you may request one in person upon arrival, though it may increase your wait time.
What nearby places can I visit before or after my appointment at Great Clips River Pointe Mall?
Nearby places include Fiesta Salons, Elite Nails, Sally Beauty for beauty needs; 88 King Buffet and Bob Evans for dining; and Planet Fitness for workouts, all located conveniently near River Pointe Mall.
Is there a convenient way to shop for beauty products near Great Clips River Pointe Mall?
Yes, Sally Beauty is nearby and offers a variety of hair care and beauty products you can easily visit before or after your haircut.
How can I combine a visit to Great Clips River Pointe Mall with other shopping needs?
River Pointe Mall neighborhood includes stores like JCPenney, Maurice's, and Kirlin's Hallmark Shop, allowing you to shop for clothing, gifts, and more in the same area as your salon visit.