Great Clips in Kendallville, IN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 356 W North St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Kendallville, IN!
Mixed reviews on haircut quality, with some customers expressing dissatisfaction with uneven cuts and poor technique.
Staff Attitude
Inconsistent experiences with staff; some customers praised friendly and professional service, while others reported rude behavior and poor customer service.
Wait Times
Long wait times reported, especially for walk-ins, despite the availability of online check-in.
Child-Friendly
Negative feedback regarding the environment for children's haircuts, with some parents feeling their children were not treated well.
Overall Experience
Customers appreciated the convenience of online check-in and quick service, but many expressed frustration with the inconsistency in haircut quality and service.
JC
Joyce Chaney
Dec 11, 2025
2.0
Tyler needs to go back to beauty school. I wanted 2 inches cut off, I told here serval times and still only got a trim. She acts like she afraid to actually cut hair. I was there for over an hour and my hair is not cut right. Very uneven. And she totally missed some places. I tried several times to tell her.. she WILL NOT TOUCH MY HAIR AGAIN!!!
CC
Cam
Nov 26, 2025
5.0
Star is the best manager this store has seen in a while. Everything is always running smoothly and efficiently. All of the girls do a great job!
TW
Terry Williams
Nov 26, 2025
1.0
The manager named Star asked if we were checked in online for my son, I said no. Another employee then asked the same thing. Star walked to the counter and told my son to take a seat and did not check him in. 3 name popped in on the online checkin Soni asked if see would check my son in. Star said that’s not how we do it here. Star was at the register again to checkout another customer and I asked are you going to check him in? Star then walked to get a broom and said I will after I clean up. Then Star stared at me and slowly cleaned up and the came to the register for the 3rd time and checked him in. Next Start talked to the next customer in her chair about the situation right in front of us. I think this Manager has poor customer service and has an attitude. If you want to be treated like a customer, don’t deal with Star. Go somewhere else.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips in Kendallville offer?
Great Clips provides haircuts for men, women, and kids, along with beard trims, bang trims, shampooing, blow dry, hair styling such as updos, and select salons offer perms.
Can I walk into Great Clips without an appointment?
Yes, Great Clips in Kendallville welcomes walk-ins and also offers Online Check-In so you can save your spot on the waitlist before arriving.
How does the Online Check-In system work at Great Clips?
Online Check-In lets you add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait time is 15 minutes, helping you spend less time waiting.
What should I do when I arrive at the salon if I have checked in online?
Upon arrival, check in at the receptionist desk to let the stylists know you're there; they will complete your check-in at that time.
Does Great Clips offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What are the operating hours for Great Clips Kendallville?
Monday through Friday, Great Clips is open from 9:00 AM to 8:00 PM. On Saturdays, 8:00 AM to 5:00 PM, and Sundays from 9:00 AM to 5:00 PM. Holiday hours vary; the salon is closed on Thanksgiving and Christmas Day.
Is Great Clips in Kendallville wheelchair accessible?
Yes, the salon has a wheelchair accessible entrance.
What payment options does Great Clips accept?
Great Clips accepts Mastercard and Visa credit cards.
Where is Great Clips located in Kendallville?
Great Clips is located at 356 W North St in the Publix Village Square plaza, Kendallville, IN 46755.
Are there any notable places near Great Clips Kendallville that I can visit?
Yes, nearby places include Five Lakes Coffee cafe, Kroger grocery store with a pharmacy and bakery, and Eastlake 24 Kendallville gym and bar, which could be great spots to visit before or after your haircut.
If I need banking services before or after my visit, what nearby options are available?
Nearby banking options include STAR Financial Bank, Star Financial Bank ATM, Chase Bank, and Chase ATM, all located close to Great Clips for your convenience.
Are there mobile phone stores near Great Clips where I could shop while waiting?
Yes, there are several mobile phone stores nearby including Cricket Wireless, T-Mobile, T-Mobile Authorized Retailer, and AT&T, useful if you need telecommunications services during your visit.