Business Details
About
Day SpaSpaNail SalonMassage SpaHair Removal ServiceWaxing Hair Removal SalonMassage TherapyGift Shop
We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home, give us a call or schedule your experience online and see for yourself what sets us apart.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Woodhouse Spa - Bottleworks
850 Massachusetts Avenue, Indianapolis, IN
46204, United States
Hours
Reviews
4.6
322 reviews
5 stars
271
4 stars
17
3 stars
11
2 stars
8
1 star
15
What are people saying?
AI-generated from recent customer reviews
Massage Quality
Customers consistently praised the quality of massages, highlighting specific therapists like Cirron, Benito, and Abby for their exceptional skills.
Customer Service
The staff received high marks for being friendly, accommodating, and attentive, enhancing the overall experience for guests.
Atmosphere
The spa's calming and serene environment was frequently mentioned, contributing to a relaxing experience, although some noted issues with noise in the quiet room.
Facility Amenities
While many enjoyed the spa's offerings, some customers expressed disappointment with the lack of certain amenities compared to other locations.
Personalized Experience
Several reviews highlighted the personalized approach of therapists who tailored treatments to individual needs, enhancing customer satisfaction.
- JEJohn ErwinNov 14, 20255.0Just had an amazing deep tissue massage from out of town. I live in NYC and Cirron is much better at targeting problem areas than any therapist I have had in New York
- VKValarie KaplanNov 13, 20255.0A friend and I had such a relaxing girls day at the spa. As soon as you walk in you feel the luxury. The smells are fantastic and workers have such a calm and peaceful demeanor that from the begging we started to relax. We both had a 50min deep tissue and both of our massages were perfection. Afterward, we loved sitting and chatting and enjoying the tasty hot tea. Highly recommend!
- PBParis BrownNov 7, 20255.0Booked an appointment for my mother’s birthday and she loved her entire experience. She said that they gave her star treatment and she felt like an Hollywood star. She loved her massage by Amy and her facial treatment by Moriah. She already has her next appointment booked. Thank you ladies for making her feel so special on her birthday. Forever grateful daughter!
- MDMakenzie DrukkerNov 6, 20255.0I was just looking for a quick facial, but so glad I found this place! The staff were so welcoming and greeted me with a robe, incredible cinnamon tea, and a warm neck pillow. I laid around in the quiet room until my hydrafacial, which was my first one and excellent. I headed back to the quiet room for 15 minutes before heading out. The staff offered me some products my esthetician had recommended, but didn’t give a hard sales pitch. Would absolutely recommend!
- KSKiely SeaverNov 2, 20252.0Our deep tissue couples massage was just okay. I kept feeling the fingernail of my massage therapist. It also felt very rushed. The other therapist didn’t feel like a deep tissue massage. Just felt like a normal one. For the cost of our massages, I expected more. The spa was beautiful and a very relaxing atmosphere but the massage was not the best.
Frequently Asked Questions About Woodhouse Spa - Bottleworks
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests ages 14+ for facial & massage services and guests of any age for nail services, however, guests under the age of 16 may only receive Woodhouse Spa services following written parental/legal guardian consent and must have a parent/legal guardian present during the entirety of the performed service(s). Please call the spa and the concierge will be happy to explain our requirements. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What are the operating hours of Woodhouse Spa - Bottleworks?
Woodhouse Spa - Bottleworks is open Monday through Friday from 9:30 AM to 8:00 PM, Saturdays from 8:30 AM to 6:00 PM, and Sundays from 9:30 AM to 6:00 PM. Holiday hours vary, with some days closed and others having adjusted times.
How can I make a reservation at Woodhouse Spa - Bottleworks?
You can book your spa experience online through their reservation portal to ensure your preferred appointment time. A credit card is required to guarantee your reservation.
What is the cancellation policy for spa appointments?
Reservations must be canceled or rescheduled at least 24 hours in advance. Spa packages and treatments longer than 2 hours require 48 hours' notice. Late cancellations or no-shows may be charged the full service price.
What age restrictions does Woodhouse Spa have for their services?
Guests aged 14 and older can receive facial and massage services, and clients of any age may get nail services. Guests under 16 require written parental consent and must be accompanied by a parent or legal guardian during services.
What types of payments are accepted at Woodhouse Spa - Bottleworks?
Payments accepted include cash, major credit cards such as Visa, Mastercard, American Express, Discover, as well as Woodhouse Spa gift cards.
What spa products does Woodhouse Spa offer?
They offer various skincare brands and products including SkinCeuticals, IS Clinical, Farmhouse Fresh, BABOR, Venn Skincare, Ambre Blends, and more.
Is Woodhouse Spa - Bottleworks accessible for guests with disabilities?
Yes, the spa has wheelchair accessible restrooms and does not require membership. They welcome guests of all backgrounds and ensure accessibility.
Are there any nearby dining options I can visit before or after my spa appointment?
Yes, nearby dining options include Gaucho’s Fire Express (Brazilian fast food), La Chinita Poblana (Mexican cuisine), Lil Dumplings Noodle Bar (Asian dishes), Mama Fofo’s Greek Kitchen, and Clancy’s Hamburgers among others at the Bottleworks District and The Garage Food Hall.
What entertainment or activity spots are near Woodhouse Spa - Bottleworks?
Nearby entertainment includes Sandbox VR, a virtual reality arcade and amusement venue, perfect for a fun activity before or after your spa visit.
Can I visit other beauty or wellness services close to Woodhouse Spa - Bottleworks?
Yes, nearby beauty and wellness options include Brick and Mortar beauty salon, The W Nail Bar, and Brick & Mortar Barber Shop, offering complementary services to enhance your wellness experience.