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Rowan The Fashion Mall at Keystone

4.9
(1148 reviews)

Business Details

8702 Keystone Crossing, Indianapolis, IN
46240, United States
(463) 345-3557
https://heyrowan.com/pages/indianapolis-piercing-studio

About

Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.

Details

  • Free street parkingAvailable
  • Paid street parkingAvailable

Location

Rowan The Fashion Mall at Keystone
8702 Keystone Crossing, Indianapolis, IN
46240, United States

Hours

Reviews

4.9
1,148 reviews
5 stars
1,114
4 stars
13
3 stars
3
2 stars
5
1 star
13

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, professional, and knowledgeable, with specific mentions of Cassie, Lauryn, and other team members providing exceptional service.

Cleanliness

The environment was frequently described as clean and welcoming, contributing to a positive overall experience for customers.

Customer Experience

Many reviews highlighted the enjoyable and memorable experiences, especially for children, with staff being patient and attentive during the piercing process.

Communication

Some customers expressed concerns about the clarity of aftercare instructions and the attentiveness of staff during initial interactions, indicating room for improvement in customer engagement.
  • AR
    Adriana Ramos
    5 days ago
    5.0
    Great experience!! Had to opportunity to get pierced by Lauryn and she was fantastic! She was very nice and friendly and didn’t almost feel the piercing. Would recommend 100%
  • HC
    heather coleman
    5 days ago
    2.0
    Friendly service, clean environment. A minimum $160 for a 5 minute piercing. For our second piercing, they would not let us reuse the way overpriced earrings from our first. What a great way to reward a returning customer. We would have left but I promised my daughter for her birthday
  • AB
    Abigail Bowman
    Feb 16, 2026
    5.0
    Cassie is AMAZING! she’s done both my hidden helix, post change, and mid helix. so quick every time and very gentle. rowan is very pricey but i think it’s worth it for peace of mind that it’ll be done right
  • AM
    Along the Map
    Feb 14, 2026
    4.0
    Rowan is a fantastic, clean piercing studio with a great atmosphere. The staff is friendly, clearly knows what they are doing, and makes the process easy. Areas for Improvement: My primary recommendation is for better price transparency. While going over aftercare, my daughter was told they were "sending her home with solution." This sounded as if it were included in the service, but it ended up being an extra charge. During the piercing, we were also told she would need to return later to have her post changed. While this service is technically on their menu, many customers don't realize it will be a requirement for their specific piercing. It would be much more helpful if the staff discussed these "next step" costs upfront before the procedure begins. Good to Know: 💳This is a cashless studio, so be sure to have a credit card or Apple Pay ready. 💲I’d suggest asking for the price total on EVERYTHING at the start so you know exactly what is included. 🪡They offer both needle and piercing gun options. Overall: Other than the unexpected costs, the quality of the work was excellent. We would definitely recommend them for the service itself!
  • MP
    Mrs. Petty
    Jan 31, 2026
    5.0
    We had the absolute best experience at Rowan Piercing when my six-year-old got her ears pierced. From the moment we walked in, the store was very clean, welcoming, and calming, exactly what you hope for with a child. The staff was amazing! They were professional, kind, patient, and genuinely engaged with us. They took the time to explain everything, made my daughter feel comfortable and excited, and turned what could have been a nerve-wracking moment into something fun, special, and truly memorable. The quality was top-notch, from the earrings to the exceptional care and service. A huge thank you to Nurse Cassie and Piper. This was such a positive experience that I felt compelled to write a review, and I never do that. That alone says everything. Highly, highly recommend! 10/10!

Frequently Asked Questions About Rowan The Fashion Mall at Keystone

Do you accept walk-ins?

Appointments are encouraged, but we welcome walk-ins.

Do you pierce babies?

We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.

Brand Certified Facts from Rowan The Fashion Mall at Keystone

Rowan The Fashion Mall at Keystone partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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