Business Details
About
Hair SalonBeauty Salon
Great Clips in Indianapolis, IN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5370 E Thompson Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Indianapolis, IN!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.0
489 reviews
5 stars
279
4 stars
94
3 stars
39
2 stars
15
1 star
62
What are people saying?
AI-generated from recent customer reviews
Inconsistent Quality
Customers reported a wide range of haircut quality, with some receiving excellent cuts while others experienced uneven or poorly executed styles.
Customer Service
While many reviews praised the friendliness and attentiveness of the staff, there were also complaints about rudeness and lack of communication from some stylists.
Wait Times
Most customers appreciated the quick service and minimal wait times, especially when checking in online.
Pricing Concerns
Several customers felt that the prices were too high for the quality of service received, leading some to seek alternatives.
Positive Experiences
Despite the negative feedback, many customers expressed satisfaction with their haircuts and the overall experience, highlighting specific stylists who provided great service.
- CMChase MorningOct 27, 20251.0Terrible.
- KGKimberly GreenburgSep 17, 20251.0My hair is very uneven. This is probably the worst haircut I’ve ever received. One’s side is longer than the other , the top is uneven. Makes me want to cry when I look in the mirror.
- JJJohn JervisJul 22, 20255.0Brianna did a great job, was very friendly and fast. I will definitely be back and ask for her again. Thank you for an awesome haircut 😊
- NPNoah PorterJun 25, 20251.0Do yourself a favor and go to an actual barber. 20 dollars to get someone who’s underpaid, barely trained who couldn’t care less what they do to your head.
- V4Vapingwithtwisted 420Jun 10, 20254.0Excellent place to take the kids nice staff
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services are available at Great Clips Thompson Marketplace?
Great Clips offers affordable haircuts for men, women, and kids, including beard trims, bang trims, shampooing, blow drying, and hair styling. Some salons also provide perm services. No appointment is needed; walk-ins are welcome.
How can I save time when visiting Great Clips?
You can use Online Check-In via the Great Clips app or website to add yourself to the waitlist and see estimated wait times. Signing up for ReadyNext text alerts will notify you when your wait is about 15 minutes, so you can arrive just in time.
What are the Great Clips Thompson Marketplace salon's hours of operation?
The salon is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Can I request a specific stylist when using Online Check-In?
No, Online Check-In does not allow requesting a specific stylist for safety reasons. However, you can request a stylist in person when you arrive, though this may increase your wait time. ClipNotes® ensures any stylist can provide a great cut based on your past visits.
Does Great Clips Thompson Marketplace sell haircare products?
Yes, they offer exclusively branded haircare and styling products such as Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Additionally, many commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair® are available.
Are appointments required at Great Clips Thompson Marketplace?
No appointments are required. Great Clips is a walk-in salon, but you can save time by using Online Check-In to join the waitlist before arriving.
What nearby places can I visit before or after my haircut at Great Clips Thompson Marketplace?
You can visit nearby places like Kroger Marketplace for grocery shopping, Starbucks or Pana Donuts for coffee and treats, or Luxury Nails for additional beauty services. These locations offer convenient options to combine errands or relaxation with your salon visit.
Is there convenient parking or transit near Great Clips at Thompson Marketplace?
While specific transit options aren't listed, Great Clips is located within Thompson Marketplace, which provides ample parking. Nearby landmarks like Kroger Marketplace and Starbucks make it easy to find the salon within this shopping center.
Are there professional services near Great Clips in Thompson Marketplace?
Yes, nearby professional services include Minutemen Staffing and KeyMe Locksmiths. Customers can easily access these service providers alongside their visit to Great Clips for added convenience.
What payment methods does Great Clips Thompson Marketplace accept?
The salon accepts major credit cards including Mastercard and Visa for convenient payment.