Business Details
About
Hair SalonBeauty Salon
Great Clips in Indianapolis, IN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5855 Madison Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Indianapolis, IN!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.1
216 reviews
5 stars
137
4 stars
34
3 stars
11
2 stars
5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Feedback on stylists is mixed; while many customers praise specific stylists for their skills, others report receiving poor haircuts and unprofessional service.
Customer Service
Several reviews highlight exceptional customer service experiences, particularly from managers and specific stylists, while others mention rude or dismissive behavior from staff.
Efficiency
Customers appreciate the quick service and online check-in system, although some express frustration with long wait times and scheduling issues.
Cleanliness
The location is generally noted as clean and welcoming, contributing positively to the overall customer experience.
Value for Money
Many customers find the prices reasonable for the quality of service, but some feel that the quality does not justify the cost.
- MHMargo HildebrandOct 31, 20255.0Keri and Stephany are greaet
- RBRosalie BallardOct 2, 20255.0I love my cut. My stylist was fast and friendly. I wish I had asked her name so I can go when she works.
- NGNicole GeiselerSep 3, 20255.0Stephanie was great! Everyone was super nice! Thank you for the great cut!!
- GCGreg CarrollAug 22, 20255.0Ask for Stephanie. She is GREAT. Make appointment on line no waiting around. $20.00 men's hair cut. Can't beat it.
- ADAmanda DeVaryJul 9, 20252.0Just got the worst hair cut of my life at this location on Monday. Asked for a simple blunt bob and got an uneven very short bowl cut instead. If you’re trying to save money right now and just want a “cheap” hack job then I guess this is it. I would rather keep cutting it myself. I told her I wanted to be confident for my new job and now I had to trim even it up myself. I’m embarrassed now. She barely spent 15 mins on my hair, no time making sure it was even and took the mirror before I was done checking it myself. Now I know why! She was friendly but unfortunately not what I would consider a professional stylist. Huge bummer!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair care services does Great Clips Madison Edgewood Shops offer?
Great Clips offers haircuts for men, women, kids, and seniors, along with bang, neck, and beard trims, shampoo, blow dry, and hair styling. Some salons also offer perm services.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to add your name to the waitlist and save time.
How does Online Check-In work at Great Clips?
Online Check-In allows you to add yourself to the waitlist, view estimated wait times, and receive text alerts with ReadyNext when your wait is about 15 minutes, so you can minimize time waiting in the salon.
Can I request a specific stylist with Online Check-In?
No, you cannot request a specific stylist via Online Check-In. However, you can request a stylist when you arrive, though it may increase your estimated wait time.
What are the Great Clips Madison Edgewood Shops' hours of operation?
Monday through Friday from 9:00 AM to 7:00 PM, Saturdays 8:00 AM to 5:00 PM, and Sundays 10:00 AM to 5:00 PM. The salon is closed on Thanksgiving Day and Christmas Day, with some other holiday hour variations.
What payment methods does Great Clips accept?
Great Clips accepts Mastercard and Visa credit cards.
What nearby businesses can I visit near Great Clips Madison Edgewood Shops?
Nearby businesses include Lovely Nails nail salon, Lynns Halloween Town costume store, Great Wall Chinese Restaurant, and Kroger supermarket, among others. You can combine a visit to Great Clips with other errands or dining options in the area.
Is there a nail salon near Great Clips where I can go for a manicure after my haircut?
Yes, Lovely Nails is a nearby nail salon and beauty spa located close to Great Clips, perfect for a manicure or other nail care services after your haircut.
Are there dining options close to Great Clips where I can eat before or after my salon visit?
Yes, Great Wall Chinese Restaurant and Sakura Spice are nearby Asian restaurants, and Donatos Pizza Madison & Edgewood offers pizza and salad bar options. These spots provide convenient dining options around Great Clips.
How can the nearby Kroger Fuel Center and Kroger supermarket be useful when visiting Great Clips?
You can conveniently fill up gas at the Kroger Fuel Center or shop for groceries at Kroger supermarket near Great Clips, making it easy to combine your salon visit with errands in the Madison Edgewood Shops area.