Business Details
About
Hair SalonBeauty Salon
Great Clips in Franklin, IN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1712 Northwood Plz offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Franklin, IN!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
268 reviews
5 stars
147
4 stars
54
3 stars
18
2 stars
10
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff professionalism; some customers reported friendly and helpful service, while others experienced unprofessional behavior and complaints from stylists.
Haircut Quality
Inconsistent haircut quality; some customers were very satisfied with their cuts, while others reported significant dissatisfaction and poor results.
Online Check-In
Many customers appreciated the convenience of online check-in, leading to shorter wait times.
Staff Competence
Customer experiences varied greatly depending on the stylist; some stylists received high praise, while others were criticized for their skills.
Atmosphere
The atmosphere received mixed feedback, with some customers enjoying their experience while others noted issues with cleanliness and professionalism.
- SRSarah RoyaltyNov 6, 20254.0So far every time I've been to this great clips for the most part it's been great for the price that you pay you can't ask for much more
- CLCharity LandisOct 7, 20255.0Caitlin was wonderful with our very shy 7 year old grandson! She gave him a great cut and he had a smile on his face the entire time. Very pleased with the cut, the customer service, the atmosphere and especially Caitlin:)
- AEAndrea EdgarSep 30, 20251.0Save your money and go somewhere else. I was having a hard time getting an appointment at my son's Barber shop and we needed a haircut for a special occasion. I decided how bad could it really be a great clips? Well, lesson learned. I am now scheduling an appointment at the barber shop to get it fixed. No, I do not have it fixed there. I didn't realize how bad it was until after we washed out the styling gel. I don't remember her name, but it looks like it's the same one everyone else is complaining about. All she did was complain about how busy it was, her carpal tunnel, and stuff to do with her family. And I'm not trying to be mean, but she had a body odor that was hard to stand next to. It won't let me add pictures where I would to show the chop job she did on my son's hair
- KFKimberly FrenchSep 21, 20251.0Completely unprofessional. Stylist complained the whole time about her carpal tunnel and that everyone in the store had the weekend off except her and 1 other stylist. She was upset that it was so busy. A 70 minute wait ended up being a 120 minute wait. She didn't even do a proper fade.
- SBSuzanna BurtonSep 19, 20251.0I got my haircut Wednesday and for the life of me I can’t remember her name. I have received the most horrible hair cut I have ever had. Desperately needing a cut it’s been years. I can’t get my bangs to do anything or style them at all no matter what I do it still don’t look good and it’s not even close to the picture. the knots in my throat and tears in my eyes as I stand in the mirror and try to style them tears me up. I have wore a hat to work ever since my cut. When I payed I Still gave her a $10 tip I have anixenty so bad I couldn’t even tell it I hated it. So here we are embarrassed to go anywhere and a feeling I can’t shake. I hope it grows back soon!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips Northwood Plaza offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling like updos, and in some locations, perms.
Can I schedule an appointment at Great Clips or do I need to walk in?
Great Clips operates as a walk-in salon with no need to schedule appointments. You can walk in anytime or use Online Check-In to save your spot and reduce waiting time.
What is Online Check-In and how does it work?
Online Check-In lets you add yourself to the waitlist from your smartphone, view estimated wait times, and sign up for ReadyNext text alerts to get notified when your turn is near, saving you time at the salon.
What are the Great Clips Northwood Plaza salon hours?
The salon is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Great Clips Northwood Plaza close on holidays?
The salon is closed on Thanksgiving Day and Christmas Day. Hours on other holidays vary, so it's best to check with the salon before your visit.
What payment methods are accepted at Great Clips Northwood Plaza?
The salon accepts major credit cards including MasterCard and Visa, and also supports debit card payments.
Does Great Clips Northwood Plaza offer hair coloring or specialty haircuts like fades or tapers?
Great Clips salons do not provide hair coloring services. However, stylists are trained to provide specialty haircuts such as fades, tapers, and classic styles tailored to your preferences.
What nearby dining options are available around Great Clips Northwood Plaza?
Nearby dining includes The Athens Restaurant, a Greek restaurant, Great Wall Chinese Restaurant, and Enzo Pizza offering Italian cuisine. These spots are perfect for a meal before or after your salon visit.
Where can I find nearby financial and retail services when visiting Great Clips Northwood Plaza?
Nearby you can access financial services at Check Into Cash and Coinstar, and retail stores like Rent-A-Center and Dollar General for convenient shopping during your visit.
What beauty and personal care services are available near Great Clips Northwood Plaza?
You can visit Sai Eyebrows for hair removal and spa services, and Alexie Nails for nail care, both located nearby to complement your hair salon visit.