Brand Certified
Great Clips
4.2(251 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
9928 Illinois Rd, Fort Wayne, IN
46804, United States
Certified by Great Clips • Feb 22, 2026
(260) 206-6063
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/in/fort-wayne/9928-illinois-rd
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Fort Wayne, IN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 9928 Illinois Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Fort Wayne, IN!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
4.2
251 reviews
5 stars
157
4 stars
41
3 stars
14
2 stars
13
1 star
26
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Feedback on staff behavior is mixed; while some customers praised friendly and professional service, others reported unprofessional conduct and rudeness from certain stylists.
Haircut Quality
The quality of haircuts varies significantly; some customers received excellent cuts, while others experienced dissatisfaction with uneven or poorly executed styles.
Online Check-In Issues
Many customers expressed frustration with the online check-in system, citing problems with wait times and being skipped in line.
Pricing Concerns
Several reviews mentioned rising prices for haircuts, leading to dissatisfaction among customers who feel the value does not match the cost.
Customer Experience
Overall, customer experiences range from positive to negative, with some enjoying quick service and good cuts, while others had disappointing visits.
- DTDouglas ThomasJan 17, 20265.0Nice people
- DDDon DonachyDec 26, 20255.0Being long haired hippie, I found that Clint will cut my hair the way I wanted it. What more can you ask for?
- AAallyDec 21, 20251.0My husband and son both get their hair cut here, the woman who cuts my sons hair is very kind but the man who cuts my husbands hair is incredibly unprofessional, he hits on him..compliments him constantly and says that he likes how he smells. It makes my husband uncomfortable and then he comes home and tells me and it makes me mad. as a female, if i were to be flirting with a client, let alone one who was wearing a wedding band, im sure there would be consequences. i don’t know how this guy keeps getting away with it. this is not the first time ive complained about this guys behavior. Still happened today, will not be returning.
- EBEric BurgenerDec 3, 20255.0I've been going to this place for a while and recently just had my hair cut by Kayla. It was a great experience and hope she stays so she could be my regular barber/hairstylist.
- MJMark JonesNov 28, 20255.0Logged in on the web and was taken care of it was the first time at Great Clips,
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services are available at Great Clips Shorewood Shoppes?
Great Clips offers haircuts for men, women, kids, and seniors, along with beard trims, bang trims, shampooing, blow drying, hair styling including updos, and in some locations, perms.
Can I walk into Great Clips without an appointment?
Yes, Great Clips is a walk-in salon and no appointment is necessary. You can also use Online Check-In to save time by joining the waitlist before arriving.
How does Online Check-In work and how does it save me time?
Online Check-In allows you to add your name to the waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes, helping reduce your in-salon waiting time.
What are the hours of operation for Great Clips at 9914 Illinois Rd, Fort Wayne?
Monday to Friday: 9 AM to 8 PM; Saturday: 8 AM to 5 PM; Sunday: 9 AM to 5 PM. The salon is closed on Thanksgiving Day, Christmas Day, and December 26, with some variations on holiday eves and New Year's Eve.
Does Great Clips at Shorewood Shoppes offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What payment methods are accepted at Great Clips Shorewood Shoppes?
Great Clips accepts payment by Mastercard and Visa credit cards.
Where is Great Clips located in Fort Wayne?
Great Clips is located at 9914 Illinois Rd, inside the Shorewood Shoppes shopping area in Fort Wayne, IN 46804.
Are there nearby places to eat or relax before or after my haircut at Great Clips?
Yes, nearby you can find Shoccu, a Japanese sushi restaurant, Sassie's Sweets and Coffee Boutique for coffee and bakery items, Dunkin' for donuts and smoothies, and Pizza Hut for quick pizza and wings.
What fitness or wellness places are near Great Clips Shorewood Shoppes?
Nearby fitness venues include Barre Unlimited, Max Fitness, F45 Training Fort Wayne SW, and Premier Martial Arts South West, providing options for workouts before or after your salon visit.
Are there other beauty and health-related services near Great Clips?
Yes, there are several nearby places like T T Nails nail salon, HoneyCuts beauty salon, Focus Eyecare of Fort Wayne optometrist, and PharmaPlus pharmacy to meet additional beauty and health needs.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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