Great Clips in Fort Wayne, IN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1125 E Dupont Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Fort Wayne, IN!
Customers reported a mix of excellent and poor haircuts, with some stylists not following instructions leading to dissatisfaction.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including long wait times and unhelpful staff.
Friendly Staff
Many customers praised the friendliness and professionalism of the staff, noting positive interactions.
Online Check-In Problems
Multiple customers experienced issues with the online check-in system, leading to longer wait times than expected.
Value for Money
Customers generally found the prices to be affordable, especially with available coupons.
WM
William Meyer
2 days ago
5.0
Best haircut ive gotten in a while. Staff are great. Will be coming back for Amy especially.
MN
miriam newness
2 days ago
5.0
Beautician friendly and helpful with me wanting style change
KR
Kimberly Rau
Oct 29, 2025
1.0
I’m honestly heartbroken over my experience at Great Clips. I told the stylist I was trying to grow my hair out, and It was already pass my shoulders,that I didn’t want it short, no layers, and just wanted it thinned and trim a little. She didn’t listen at all. My hair ended up way too short, and she thinned the back so much that I can barely pull it up now. One side is longer than the other, and the back looks like it was chopped unevenly right in the middle. I even went to another Great Clips hoping they could fix it, but that stylist said there wasn’t much she could do because it was already messed up. She did try to help a little by blending things in so it wouldn’t be as noticeable, but again, there wasn’t much she could do. I was so upset I actually walked out crying. I trusted them with my hair, and now I have to walk around like this until it grows back. It’s going to take a long time, and I’m just so disappointed. I won’t be returning to this location.
NC
Norman Christner
Oct 20, 2025
5.0
Great haircut
AG
Allyson G
Sep 26, 2025
1.0
I brought my son in for his first haircut. His hair was below his shoulders. I showed her what I wanted, long EVEN on top and shorter sides. She gave him a Karen haircut with 2 in pieces sticking up on top and heavy layers all the way around. I’m in tears about it. I went here because it had good reviews. I would not recommend at all.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircut services are offered at Great Clips Pine Valley Crossing?
Great Clips offers affordable haircuts for men, women, kids, and seniors, including beard trims, bang trims, shampooing, blow drys, and hair styling. Some salons offer perm services.
Do I need to make an appointment to get a haircut at Great Clips?
No appointments are necessary. Great Clips welcomes walk-ins, but you can also use Online Check-In to add yourself to the waitlist and save time.
How does Online Check-In work at Great Clips?
Online Check-In lets you add your name to the waitlist, see estimated wait times, and sign up for ReadyNext text alerts to be notified when it’s your turn, helping you spend less time waiting in the salon.
Can I request a specific stylist when I use Online Check-In?
No, stylist requests are not available via Online Check-In to maintain stylist privacy. However, you can request a specific stylist in person when you arrive, though this may increase your wait time.
What are the Great Clips Pine Valley Crossing salon hours?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 9:00 AM to 5:00 PM. Holiday hours may vary, so check with the salon before visiting.
Does Great Clips Pine Valley Crossing offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Which payment methods are accepted at Great Clips Pine Valley Crossing?
The salon accepts major credit cards including MasterCard and Visa, as well as debit cards.
What nearby places can I visit before or after my appointment at Great Clips Pine Valley Crossing?
Nearby you can visit Sun Tan City for skin care, Massage Envy Spa for massages and skin treatments, and Real Beauty or Cloud Nails for additional beauty services.
Is there convenient banking near Great Clips Pine Valley Crossing?
Yes, Flagstar Bank ATM is located nearby for easy access to banking services during your visit.
Are there local dining options close to Great Clips Pine Valley Crossing?
Yes, you can find restaurants such as Q House, a Chinese and Asian restaurant, and Penn Station East Coast Subs for sandwiches and fast food nearby.