Great Clips in Columbia City, IN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 482 A W Plaza Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Columbia City, IN!
Customers frequently praised the staff for being friendly, efficient, and skilled, with specific mentions of individual stylists who provided excellent service.
Wait Times
Many reviews highlighted long wait times, especially for walk-ins, and issues with the online check-in system not accurately reflecting wait times.
Haircut Quality
While some customers were very satisfied with their haircuts, others reported inconsistent quality, with complaints about uneven cuts and lack of attention to detail.
Customer Service
Overall, customer service was noted positively, though there were instances of unprofessional behavior that affected the experience.
Pricing Concerns
Several customers expressed that the prices were too high for the quality of service received, leading to dissatisfaction.
CH
Coni H
4 days ago
1.0
I wish I could give this place a zero. So many things wrong. I wasn't even in the chair for a full 10 minutes. Girls here either don't care, or don't know what their doing. Husband and I went for both hair cuts. I said I didn't want much cut. Just split ends. She cut way to much, didn't even cut it even, and it looks like it was cut with a buzz razor.
Not to mention the complete lack of professionalism. No greeting. Just "check in? Names?" Walk away. Felt more like a drill sergeant then a salon.
On top of that: the girls mocking a PREGNANT woman for how she walks outside when passing the store and her size? Are you kidding me? One girl literally said "She's huge!" The attitude of this place could not care less. Just get in, get it done, get paid. Never returning.
MW
Marilyn Wilson
Oct 31, 2025
4.0
Check in
BD
Bruce Darnell
Sep 27, 2025
5.0
Great staff. Fast and efficient!!!!
SH
Sandra Hoover
Aug 11, 2025
5.0
Bella did a great job! Hope she is there next time I need my haircut.
DF
Dillon Fenker
Jul 1, 2025
5.0
I'd previously left a poor review, due to a bad beard trim. But since then, I've had great experiences here. There's one or two stylists that you can tell just don't have a bunch of experience yet, but they still do great haircuts. Keep up the great work yall
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What services does Great Clips Columbia City offer?
Great Clips Columbia City provides haircuts for men, women, and kids, beard trims, bang trims, and shampooing services. Some salons also offer perms and blow drying.
How can I save time when visiting Great Clips?
You can use Online Check-In through the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts when your turn is approaching.
Is an appointment necessary at Great Clips Columbia City?
No appointment is necessary. Great Clips operates as a walk-in salon, but using Online Check-In allows you to skip the wait.
What are the salon hours at Great Clips 482 A W Plaza Dr?
The salon is open Monday to Friday from 9 AM to 8 PM, Saturdays from 8 AM to 5 PM, and Sundays from 9 AM to 5 PM, with holiday closures on Thanksgiving and Christmas Day.
Does Great Clips Columbia City offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Can I request a specific stylist at Great Clips?
Stylist requests are not available through Online Check-In. However, you can request a stylist when you arrive, though this may increase your wait time.
What payment options are accepted at Great Clips Columbia City?
Great Clips accepts Visa and MasterCard for payment.
What nearby places can I visit before or after my haircut at Great Clips at Town and Country Shopping Center?
You can visit nearby places like Anytime Fitness for a workout, the Nail Art salon for beauty services, or grab a meal at New China Restaurant. The Towne & Country Center offers additional shopping options.
Is there convenient access to other health and fitness services near Great Clips Columbia City?
Yes, nearby you can find BenchMark Physical Therapy for rehab services and Planet Fitness gyms to continue your fitness routine after your visit to Great Clips.
Are there any convenience or retail stores near Great Clips Columbia City?
Yes, stores like AT&T Store, Shoe Show, GNC, and USPS post office are located nearby, making it easy to combine errands with your salon visit.