Business Details
About
Day SpaSpaNail SalonMassage SpaHair Removal ServiceWoodhouse Day Spa
We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home, give us a call or schedule your experience online and see for yourself what sets us apart.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
483 reviews
5 stars
405
4 stars
29
3 stars
14
2 stars6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the staff for their professionalism, attentiveness, and skill in providing services such as massages and facials.
Atmosphere
The spa is often described as clean, peaceful, and relaxing, although some reviews noted issues with noise and crowding in certain areas.
Mixed Experiences
While many customers had excellent experiences, some reported dissatisfaction with specific services, particularly massages that did not meet their expectations.
Customer Service
The business received positive feedback for its customer service, with staff being described as friendly and accommodating, although there were a few complaints about booking issues.
Facility Concerns
Some customers expressed disappointment with the recent renovations, feeling that the changes negatively impacted the ambiance and functionality of the spa.
- KRKim RamirezJan 5, 20265.0Jessica was a pro! Very knowledgeable and gentle! We talked about my skin issues and she helped me with several solutions! Will be back!
- GGGJan 3, 20265.0Great massage from Helena. Very professional, good pressure, and extremely relaxing. I left feeling loose and refreshed. Would definitely book again.
- MRMary RinehartJan 3, 20263.0Saturday was not the day to come. Too crowded. Live and learn. Only 2 chaise lounges in the quiet room was a disappointment.
- DWDawn WilliamsJan 2, 20265.0Could not have asked for better service! The warm robe and hot tea were a great start to an even better massage. Helena was wonderful and I felt like a million bucks when I left. I will go back.
- MMMarshaDec 15, 20255.0Always look forward to my sessions at Woodhouse in Carmel! All services have consistently exceeded my expectations, and the recent renovations to the facility are a huge plus— very comfy and relaxing. And a shout-out to Jessica - I always request her for my facials. She’s never steered me wrong with any treatment or recommendation, and the results are fantastic. She transforms my tired parched skin into a happy glowing moisturized face!
Frequently Asked Questions About Woodhouse Spa - Carmel
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests ages 14+ for facial & massage services and guests of any age for nail services, however, guests under the age of 16 may only receive Woodhouse Spa services following written parental/legal guardian consent and must have a parent/legal guardian present during the entirety of the performed service(s). Please call the spa and the concierge will be happy to explain our requirements. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What are the signature spa services offered at Woodhouse Spa - Carmel?
Woodhouse Spa - Carmel offers signature services including the Holistic Mynkyti Facial and Calming Retreat Massage.
How can I make a reservation at Woodhouse Spa - Carmel?
You can schedule your spa experience online via their reservation link or by calling +1 317-706-1300. A credit card is required to guarantee reservations.
What is the cancellation policy for spa appointments?
Cancellations or rescheduling require a 24-hour advance notice; 48 hours for packages or multiple treatments over 2 hours. Insufficient notice may result in charges up to full service value.
What are the spa's operating hours?
Woodhouse Spa - Carmel is open Monday to Wednesday from 9:30 AM to 8:00 PM, Thursday and Friday from 8:30 AM to 8:00 PM, Saturday 8:30 AM to 6:00 PM, and Sunday 9:30 AM to 6:00 PM. Holiday hours vary, with closures on some dates.
Are gift cards available and how do they work at the spa?
Yes, gift cards are available and can be used for products and services at face value. They are non-refundable, not redeemable for cash, and cannot be used to purchase other gift cards.
What age requirements does Woodhouse Spa - Carmel have for guests?
Guests aged 14 and older may receive facial and massage services. Those under 16 require written consent from a parent/legal guardian who must be present during the service. Nail services are available for guests of any age.
Are there parking options available at Woodhouse Spa - Carmel?
Yes, there is free garage parking available for guests at Woodhouse Spa - Carmel.
What nearby places can I visit before or after my spa appointment?
Nearby places include Merchants Square shopping center for retail therapy, Yogen Berry for a refreshing treat, and Glamour Nails if you're looking for additional beauty services.
Is there a pet store close to Woodhouse Spa - Carmel for pet needs?
Yes, Petco is nearby for all your pet supply and service needs, and Paws On My Heart, Inc. offers pet adoption and community services.
How can nearby fitness or wellness venues complement my spa experience at Woodhouse Spa - Carmel?
Planet Fitness, a gym near the spa, offers opportunities for active lifestyle and fitness, which complements the relaxation and rejuvenation you experience at the spa.