Brand Certified
Woodhouse Spa - Carmel
4.6(521 reviews)
Certified by Woodhouse Spa - Carmel • Feb 22, 2026
Business Details
2182 East 116th St, Carmel, IN
46032, United States
Certified by Woodhouse Spa - Carmel • Feb 22, 2026
(317) 706-1300
Certified by Woodhouse Spa - Carmel • Feb 22, 2026
https://locations.woodhousespas.com/dir/in/carmel/2182-east-116th-st
Certified by Woodhouse Spa - Carmel • Feb 22, 2026
About
Certified by Woodhouse Spa - Carmel • Feb 22, 2026
Day SpaSpaNail SalonMassage SpaHair Removal ServiceWoodhouse Day Spa
We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home, give us a call or schedule your experience online and see for yourself what sets us apart.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Woodhouse Spa - Carmel • Feb 22, 2026
Hours
Certified by Woodhouse Spa - Carmel • Feb 22, 2026
Reviews
4.6
521 reviews
5 stars
438
4 stars
30
3 stars
17
2 stars6
1 star
30
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism and skill of the staff, particularly mentioning specific therapists who provided excellent massages and facials.
Atmosphere
The spa atmosphere was frequently described as relaxing and inviting, although some reviews noted issues with noise levels and crowding in certain areas.
Facility Concerns
Several customers expressed dissatisfaction with the size and layout of the changing and relaxation rooms, indicating that they felt cramped and not conducive to a tranquil experience.
Customer Service
The business received positive feedback for its customer service, with staff being described as friendly and accommodating, and management being responsive to complaints.
Pricing Issues
Some customers felt that the prices were high relative to their experiences, particularly when services did not meet expectations.
- RERhonda Edwards4 days ago5.0My daughter and I had a mother/daughter deep tissue massage. It was fabulous. So relaxing. Wonderful caring staff. Everyone was so nice and attentive.
- BWBeth Weinberg6 days ago5.0Woodhouse Carmel has done a lot Of nice upgrades over the last few years. The locker room is updated, robes are new and comfy and the quiet room is elegant and welcoming. My massage was great. Will be back!
- KEK E.Feb 15, 20265.0They staff was pleasant and welcoming. The ambiance was very warm. I had a massage by Amy and a wax by Rebecca they both were very professional and provided great service.
- MMMamaOfTwo91Feb 5, 20263.0I’ve been coming to Woodhouse Day Spa in Carmel for years and have always truly enjoyed my visits. The services themselves continue to be excellent — my most recent facial was wonderful, relaxing, and professionally done. One of the things I’ve always loved about Woodhouse is arriving early to enjoy the quiet time room before my appointment. It’s typically such a peaceful part of the experience. However, the last couple of visits, there were guests talking nonstop for the entire time I was there — nearly two hours. At one point they were whispering back and forth, which honestly became even more distracting than normal conversation. It made it very difficult to relax in what is meant to be a quiet space. During this most recent visit, I also had a scheduling mix-up on my end and arrived at the wrong time for my appointment. I take full responsibility for that and apologized when I arrived. I’m usually very early and on time, so this was out of the ordinary for me. That said, I did feel a noticeable difference in how I was treated at the front desk afterward. I observed other guests being warmly welcomed with tea, water, and the signature hot neck wrap with their name tag, while I was simply told I could help myself. It felt awkward and out of character compared to the hospitality I’ve experienced there for years. When you invest in a spa day, especially as a gift or special treat, you really hope for a peaceful, relaxing experience. I share this feedback because I know how exceptional Woodhouse can be when every detail is attended to, and I hope this helps maintain that standard for all guests. The spa providers themselves continue to do a fantastic job, and I look forward to many more visits in the future.
- RHRob HuntJan 30, 20265.0First time here. I chose it because of all of the positive reviews and people were right. I got a facial and a pedicure. Men, it's ok to go get a facial! Both were wonderful and very relaxing, a great way to unwind for a couple of hours. The spa itself feels luxurious. Warm, quiet and inviting with a variety of beverages and snacks for you to enjoy before or after your service. There is a men's locker room to store your stuff along with a shower. Go check it out!
Frequently Asked Questions About Woodhouse Spa - Carmel
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests ages 14+ for facial & massage services and guests of any age for nail services, however, guests under the age of 16 may only receive Woodhouse Spa services following written parental/legal guardian consent and must have a parent/legal guardian present during the entirety of the performed service(s). Please call the spa and the concierge will be happy to explain our requirements. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What are the signature spa services offered at Woodhouse Spa - Carmel?
Woodhouse Spa - Carmel offers signature services including the Holistic Mynkyti Facial and Calming Retreat Massage.
How can I make a reservation at Woodhouse Spa - Carmel?
You can schedule your spa experience online via their reservation link or by calling +1 317-706-1300. A credit card is required to guarantee reservations.
What is the cancellation policy for spa appointments?
Cancellations or rescheduling require a 24-hour advance notice; 48 hours for packages or multiple treatments over 2 hours. Insufficient notice may result in charges up to full service value.
What are the spa's operating hours?
Woodhouse Spa - Carmel is open Monday to Wednesday from 9:30 AM to 8:00 PM, Thursday and Friday from 8:30 AM to 8:00 PM, Saturday 8:30 AM to 6:00 PM, and Sunday 9:30 AM to 6:00 PM. Holiday hours vary, with closures on some dates.
Are gift cards available and how do they work at the spa?
Yes, gift cards are available and can be used for products and services at face value. They are non-refundable, not redeemable for cash, and cannot be used to purchase other gift cards.
What age requirements does Woodhouse Spa - Carmel have for guests?
Guests aged 14 and older may receive facial and massage services. Those under 16 require written consent from a parent/legal guardian who must be present during the service. Nail services are available for guests of any age.
Are there parking options available at Woodhouse Spa - Carmel?
Yes, there is free garage parking available for guests at Woodhouse Spa - Carmel.
What nearby places can I visit before or after my spa appointment?
Nearby places include Merchants Square shopping center for retail therapy, Yogen Berry for a refreshing treat, and Glamour Nails if you're looking for additional beauty services.
Is there a pet store close to Woodhouse Spa - Carmel for pet needs?
Yes, Petco is nearby for all your pet supply and service needs, and Paws On My Heart, Inc. offers pet adoption and community services.
How can nearby fitness or wellness venues complement my spa experience at Woodhouse Spa - Carmel?
Planet Fitness, a gym near the spa, offers opportunities for active lifestyle and fitness, which complements the relaxation and rejuvenation you experience at the spa.
Brand Certified Facts from Woodhouse Spa - Carmel
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