Customers frequently praised the professionalism, attentiveness, and skill of the staff, highlighting their ability to provide personalized and high-quality services.
Atmosphere
The salon is consistently described as clean, relaxing, and welcoming, contributing to a positive overall experience for clients.
Results
Many reviews noted satisfaction with the results of various treatments, including lash lifts, brow tints, and permanent makeup, with clients expressing happiness with their appearance post-service.
Customer Care
Clients appreciated the friendly and accommodating nature of the staff, who were noted for their willingness to listen to client needs and provide thorough explanations of services.
RH
Rebecca Heasley
3 days ago
5.0
First time doing anything tattoo or cosmetic, and I am overall very pleased with my experience at Lash & Brow. In particular, Jada was very thorough and thoughtful with her skin analysis, color suggestions, and application of the makeup. Her gentle and kind spirit was a huge comfort to me too. I love my new lip color — it’s a beautiful natural pink that complements my skin tone.
CH
Chelsea Hummel
Jan 2, 2026
5.0
Jada was very kind to work with and super easy going. She did an excellent job with taking our walk in and ease of getting started on the fine line tattoo.
LL
Lori Love
Dec 17, 2025
5.0
Jada touched up my paw print and it looks so much better!! I will definitely be coming back!
DG
Danni Guthrie
Dec 15, 2025
1.0
Staff was polite and nice. The service appeared amazing once completed, however, I began to lose clumps of the false lashes after only the 1st day and my eye brow tint was practically non existent.
My stylist rushed the last half of my appointment as she has an event she would end up running late for which had me feeling that one eye was completed sloppy and same with my eyebrows. You can see the difference in my brow tint in the first photo as this was right after the appointment.
In the 2nd and 3rd photos, this was day 2, and you can see where a small section of lashes fell out. My right eye seemed to hold up but the left eye, the one rushed, did not sadly.
After paying over $250 for the services, you would think my stylist would remember to provide the eyelash soap and that the lashes would hold for the 3-4 weeks as advertised. Instead the held up for maybe 5 days.
AC
Amanda Czapla
Dec 12, 2025
5.0
I met Kate and Jada at a pop up event at Urban Vines. I went in to get a freckle tattoo and came out with two. Both ladies are extremely personable and lovely to talk to. I learned so much from them as well! I’ll be going back for another tattoo and hope to bring my sister!