Many customers praised the skill and attentiveness of various stylists, with specific mentions of Crystal, Makayla, Vee, and Kylie as standout performers.
Customer Service
Feedback on customer service was mixed; while some praised the friendliness of the staff, others reported unpleasant experiences with the front desk.
Atmosphere
The salon's ambiance received positive remarks, with many customers appreciating the clean and welcoming environment.
Pricing Concerns
Several reviews highlighted dissatisfaction with pricing, particularly regarding unexpected charges and perceived value for services.
Appointment Issues
Some customers experienced scheduling problems, including being marked as no-shows and difficulty in securing appointments.
JB
Jim Brooks
Oct 16, 2025
5.0
Crystal is the best stylist I have ever had. I make it a point to book her every 3 weeks. No other person can understand how to cut my hair but Crystal!!! She is a blessing đ
MR
Maria Rodriguez
Sep 25, 2025
1.0
The salon only allows GroupOn to be used with new (training) stylists, which are essentially practicing on our hair. My cut turned out absolutely horrible, my bangs horrible nothing like the picture I showed. I said they are too short please don't cut no more and she kept cutting saying it was just a trim, they are clearly uneven and ugly chopped. She said "Bangs will grow" A waste of time and money any way you look at it.
AS
Anne Sowinski
Jul 18, 2025
5.0
Always an excellent experience! Talented and professional stylists, awesome staff, great atmosphere!
SB
Sebastian BĂŒnger
Jun 8, 2025
3.0
Good haircut and very friendly staff.
But watch out for the chairs â theyâre dangerous. After getting the cape, I was asked to move to the wash station. When I stood up, I couldnât see the footrest bar in front of my feet because the cape was covering it. I tripped hard, couldnât get my hands out in time, and hit my knee, wrists, and elbow.
The staff were kind and helped with ice and offered medical help. But what really concerned me: they tokd me Iâm not the first person this has happened to â itâs apparently happened several times before. These chairs need to be redesigned or replaced. For older people, this could be really serious.
RR
Racheal R
Jun 7, 2025
5.0
I was recently in for a consult, then a cut color etc with Rica. She was beyond amazing! So attentive, helpful, personable, and so very skilled. When I got to my car, I literally cried happy tears. It had been a long time since I treated myself to a good hair makeover, and her magic made me feel pretty and confident again! Not to mention the salon itself is gorgeous and the rest of the staff is super kind too. Canât wait for my next visit!