Great Clips in Washington, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1984 Freedom Pkwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Washington, IL!
Customer experiences with stylists vary significantly; some customers praise specific stylists like Sean and Heidi for their excellent work, while others report poor haircuts and lack of skill from different staff.
Customer Service
Feedback on customer service is mixed; while many customers appreciate friendly and professional staff, others report rude behavior and unprofessionalism, particularly in stressful situations.
Pricing Concerns
Customers express dissatisfaction with pricing, feeling that some haircuts do not justify the cost, especially for simple styles, while others appreciate the value with coupons.
Cleanliness and Safety
The salon is generally noted for being clean and following safety protocols, which customers appreciate, especially during health concerns.
Efficiency
Many customers commend the quick service and online check-in process, allowing for minimal wait times.
JN
Joel Nieman
Nov 15, 2025
1.0
Walk in to get a haircut and told wait time was 59 minutes. Waited 59 minutes and people who kept coming in agtwr me who checked in online were continually being put in front me causing me to be bumped to the back of the line increasing my wait time. Stylist told me he couldnt do anything about it.
DN
Dale Nohl
Nov 4, 2025
5.0
Thank you so much, Hailey, for ALWAYS doing a fantastic job cutting my hair! I ALWAYS feel like a million bucks after one of your cuts! You are ALWAYS appreciated!
MR
Mark Richard
Oct 15, 2025
5.0
Amazing job Hiedi thank you'll will be back again professional, worked with what I wanted and good conversation with a positive attitude.
KD
Kyle Davis
Oct 4, 2025
1.0
If you don’t know how to do a haircut don’t do it
OF
Omer Fisher
Oct 2, 2025
5.0
Got a very good haircut which I described to the attendant which was a change to my past few haircuts.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What services are offered at Great Clips in Washington, IL?
Great Clips provides haircuts for men, women, and kids, beard and bang trims, shampooing, blow drying, and hair styling. Some salons may offer perm services.
Do I need an appointment to get a haircut at Great Clips Washington?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist and reduce waiting time.
How does Online Check-In work at Great Clips?
Online Check-In lets you add your name to the salon's waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes, so you can minimize time spent waiting at the salon.
What are the hours of operation for Great Clips at 1984 Freedom Pkwy?
Great Clips is open Monday to Friday from 8:00 AM to 7:30 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 6:00 PM. The salon is closed on Thanksgiving and Christmas Day.
Are hair coloring services available at Great Clips Washington?
No, Great Clips salons do not provide hair coloring services.
What payment methods does Great Clips accept?
Great Clips accepts Mastercard and Visa as payment options at the Washington location.
Can I request a specific stylist when using Online Check-In?
No, stylist requests are not available through Online Check-In. However, you may request a stylist in person when you arrive, but this may increase your wait time.
What nearby places can visitors to Great Clips Washington also explore?
Nearby you can find Walmart Pharmacy for health and prescription needs, Tequila's Mexican Bar & Grill and Mariachi Mexican Restaurant Bar and Grill for dining, and Sunny Side Street for brunch, making it easy to combine your haircut with errands or meals.
Are there nearby financial services close to Great Clips Washington?
Yes, PNC bank and CEFCU credit union are nearby for your banking or financial service needs, conveniently located for combined visits with your haircut appointment.
Can I visit other beauty salons or nail salons near Great Clips Washington?
Yes, Sophie Nails and Regal Nails offer nail and beauty services close to Great Clips, and SMARTSTYLE is another hair salon nearby if you're exploring your styling options.