Business Details
About
Massage Spa
Providing different techniques for massage therapy. We focus on the overall health of our clients.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
142 reviews
5 stars
125
4 stars
6
3 stars2
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Massage Quality
Many customers praised the quality of massages, particularly from therapists like Cindy and Anna, highlighting their effectiveness and professionalism.
Atmosphere
The spa is frequently described as clean, pleasant, and relaxing, contributing to a positive overall experience.
Service Issues
Several reviews noted issues with appointment management, including double bookings and staff conflicts, which negatively impacted customer experiences.
Staff Attitude
While many customers found the staff friendly and accommodating, there were instances of rudeness and unprofessional behavior reported.
Value for Money
Customers generally felt that the prices were reasonable for the quality of service received, with many expressing a willingness to return.
- FSFrederick Schaper1 day ago5.0The wife and I have been to a few places in Springfield. This place is easily the best we’ve been to. The Swedish massage was fantastic! Highly recommend!
- RSRob Stults4 days ago5.0Amie did a fantastic job tailoring the massage to fit my needs. I’ve been here several times and have always had a good experience.
- AUAlicia UrvenNov 15, 20255.0Ami is the absolute best!! I’ve had a couple of massages from her and always feel so comfortable with her and walk out feeling like jello!
- BGBeth GuyNov 1, 20255.0This was unlike any other massage that I’ve ever had. I really enjoyed it. A nice and warm atmosphere. I felt very well taken care of from start to finish. They even offered a shower afterwards.
- KPKaren ProvartOct 23, 20251.0Had to tell Cindy repeatedly to lighten up on the pressure. Massage was painful and left marks on my back.
Frequently Asked Questions About Reset Spa
What types of massage therapy techniques does Reset Spa offer?
Reset Spa provides different techniques for massage therapy, focusing on the overall health of clients.
What are the operating hours of Reset Spa?
Reset Spa is open from 9:00 AM to 8:00 PM Monday through Saturday, and 10:00 AM to 8:00 PM on Sunday.
Where is Reset Spa located?
Reset Spa is located at 4343 Conestoga Dr, Springfield, IL 62711, USA.
How can I contact Reset Spa by phone or email?
You can contact Reset Spa by phone at +1 217-926-5445 or the alternate phone +1 312-451-4992, and by email at resetspaspringfield@gmail.com.
Does Reset Spa accept credit card payments?
Yes, Reset Spa accepts American Express, Cash, Discover, MasterCard, and Visa.
Is Reset Spa wheelchair accessible and LGBTQ-friendly?
Yes, Reset Spa has a wheelchair accessible entrance and welcomes LGBTQ clients. It also has unisex restrooms and is women-owned.
How can I make a reservation at Reset Spa?
You can make a reservation through their website at https://www.resetspaspringfield.com/contact-us.
What nearby amenities are available around Reset Spa?
Nearby amenities include Meijer Express Gas Station for convenience shopping and fuel, Monical's Pizza and Harvest Kitchen + Bar for dining options, and Beauty Nail and Spa for additional beauty services.
Are there any nearby healthcare providers around Reset Spa?
Yes, nearby healthcare providers include Vision Care Associates for optometry, Dental Care at Prairie Crossing for dental services, and HSHS Medical Group Internal Medicine on Mathers Road.
What nearby businesses could I visit before or after my appointment at Reset Spa?
You could visit businesses such as Landmark Auto Group for automotive services, Starcrest Cleaners for dry cleaning, or The UPS Store 7076 for printing and shipping needs located near Reset Spa.