Business Details
About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
164 reviews
5 stars
119
4 stars
20
3 stars
7
2 stars
6
1 star
12
What are people saying?
AI-generated from recent customer reviews
Product Selection
Customers appreciate the wide variety of products available, particularly soaps and bath items.
Customer Service
Many reviews highlight the friendly, knowledgeable, and helpful staff, although some experiences were noted as overly pushy.
Pricing Concerns
Several customers expressed that the products are expensive, with some feeling the quality has declined.
Store Experience
The store environment is generally described as clean and inviting, but some customers felt overwhelmed by staff interactions.
Special Events
Positive feedback was received regarding events like birthday parties, showcasing the store's ability to create enjoyable experiences.
- TNTed N4 days ago1.0This store in Skokie has completely crossed the line. In a community with a large Jewish population, the store is openly supporting false political causes that make many Jewish customers feel targeted, unsafe, and unwelcome. I was shocked by the hostility in the atmosphere. Our community will never shop here again.
- OAOlivia De Ana4 days ago5.0Lush is one of my favorite stores! It is the reason I will shop in-person. The folks at the Lush store in Old Orchard Mall in Skokie are kind and helpful. One person went to get my order, and the other kind person and I had a friendly chat. When I got my order, I had some extra treats!
- FNFiona NathanNov 17, 20255.0BEST LUSH!!! They have the best employees!!
- LPLexie PascaleNov 17, 20253.0love the vibe of the store and the products but the employees follow you around and bother you the entire time even after denying their help. please let people shop in peace. 😩
- MCMary CircelliOct 21, 20255.0This Lush store has the best selection of soaps, shampoos and other bath items than any of thier other stores.
Frequently Asked Questions About Lush Cosmetics Old Orchard
What types of products does Lush Cosmetics Old Orchard offer?
Lush Cosmetics Old Orchard offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments and masks, shower gels, toothy tabs, body scrubs, face cleansers and moisturizers, and body lotions.
What are the store hours for Lush Cosmetics Old Orchard?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Lush Cosmetics Old Orchard offer delivery or pickup services?
Yes, they provide in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is proof of COVID-19 vaccination required to shop at Lush Cosmetics Old Orchard?
No, proof of vaccination is not required to shop at this location.
What payment methods are accepted at Lush Cosmetics Old Orchard?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Financing, Mastercard, PayPal, Samsung Pay, and Visa.
Is the Lush Cosmetics Old Orchard store a welcoming environment for LGBTQ+ customers?
Yes, the store welcomes LGBTQ+ customers and is a transgender safe space.
What categories of stores and services are near Lush Cosmetics Old Orchard?
Nearby you can find clothing stores like Psycho Bunny, Athleta, and Madewell; luggage stores such as Tumi and Coach; jewelry stores including Rogers & Hollands Jewelers and Helzberg Diamonds; several restaurants like Johnny Rockets and Frontera Fresco; and entertainment venues like Old Orchard Regal Movie Theater.
How can customers use nearby public places to enhance their visit to Lush Cosmetics Old Orchard?
Customers can enjoy shopping at nearby stores such as Coach or Athleta before visiting Lush Cosmetics, or grab a meal at nearby restaurants like The Hampton Social or Frontera Fresco after their shopping trip.
Is it convenient to watch a movie near Lush Cosmetics Old Orchard?
Yes, the Old Orchard Regal Movie Theater is close by, offering an opportunity to enjoy a film before or after shopping at Lush Cosmetics.
What languages are spoken at Lush Cosmetics Old Orchard?
English is the primary language spoken at Lush Cosmetics Old Orchard.