About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
481 reviews
5 stars
348
4 stars
68
3 stars
38
2 stars
9
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of certain employees, others reported rude or unhelpful service.
Product Quality
Customers generally love the products, describing them as high-quality and effective, though some expressed concerns about pricing.
Store Environment
The store is often described as clean and well-organized, but some customers noted overwhelming scents and a lack of sampling options.
Staff Knowledge
Many reviews highlight the staff's product knowledge and willingness to assist, although some customers felt that certain employees lacked adequate training.
Overall Experience
While many customers had positive experiences and expressed a desire to return, there were notable complaints about inconsistent service and management issues.
- KKKate Kouza2 days ago5.0Favorite one!
- IDIsaac DixonOct 23, 20255.0Erica gave me and my woman the nicest face mask experience. She was so good at explaining so many different products features and uses along with tons of useful info! A+++ to Erica at the lush store in Wood-field Mall
- GVGeeky VikyOct 19, 20255.0The ladies were very helpful, they helped me to find what I like, I usually buy the same stuff, but today I couldn't find it. Ginger, the name of the sales assistant, helped me To find it
- MAMariam ArainSep 29, 20255.0Really cute
- MMMia MartinezSep 20, 20251.0They staff always picks and chooses who they want to be kind to or help. There are only certain employees that are actually kind to all customer like Jacont (not sure if that’s how u spell their name) but the two that worked today 9/20/25 at around 5:10 pm are so rude they only helped certain customers. They clearly saw I needed help and offered no assistance. I even asked one of them for help and I could tell right away they didn’t want to help me. One of them was blonde with glasses and I believe they had a white bandana type of thing and the other one which was the rude one I asked for help had a checkered bandana short brown hair and glasses
Frequently Asked Questions About Lush Cosmetics Woodfield
What types of products does Lush Cosmetics Woodfield offer?
Lush Cosmetics Woodfield offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.
What are the operating hours for Lush Cosmetics Woodfield?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Lush Cosmetics Woodfield offer delivery and pickup services?
Yes, they provide in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is proof of COVID-19 vaccination required to visit Lush Cosmetics Woodfield?
No, proof of vaccination is not required to visit the store. They also provide COVID-19 information on their website.
What payment options are accepted at Lush Cosmetics Woodfield?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Financing, Mastercard, PayPal, Samsung Pay, and Visa.
Does Lush Cosmetics Woodfield have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances to accommodate all customers.
Can I shop online from Lush Cosmetics Woodfield?
Yes, you can shop online through their website at https://www.lush.com/us/en_us/.
What nearby places can I visit while shopping at Lush Cosmetics Woodfield?
You can visit nearby places such as Pandora and Rogers and Hollands Jewelers for jewelry shopping, Dunkin' for donuts and coffee, and Collector's Outpost for gifts and hobbies.
Are there any nearby parks or recreational spots near Lush Cosmetics Woodfield?
Yes, Metro Park is nearby, which offers a park, shopping center, and playground, ideal for relaxation or family activities before or after your visit.
What dining options are available near Lush Cosmetics Woodfield?
Nearby dining includes Kinfork BBQ & Tap, a barbecue restaurant, and Mrs. Fields Cookies for sweet treats.