About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
484 reviews
5 stars
350
4 stars
68
3 stars
38
2 stars
9
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised individual employees for their helpfulness and knowledge, others reported rude or unhelpful behavior from certain staff members.
Product Quality
Customers generally love the products, noting their effectiveness and unique scents, but some expressed concerns about high prices and the presence of certain ingredients.
Store Experience
The store atmosphere is often described as pleasant and inviting, with many customers appreciating the ability to sample products, though some noted issues with cleanliness and organization.
Staff Knowledge
Several reviews highlighted the staff's product knowledge and willingness to assist, although there were complaints about inconsistency in service quality.
- KZkal zebak3 days ago5.0Erica was amazing and one of the best interactions we had at a store level. If I were to buy from lush again it’s becuase of her.
- AFAy FJan 3, 20265.0I wish I had known about Lush products earlier! They’ll be my only go- to from now on. I could see the difference from the few first applications.
- CGCassie GiamarustiDec 26, 20251.0Went in the day after Christmas to grab some half off items. Grabbed a sleepy bear shower gel (which is a holiday scent) as well as some other items off the half off shelf. Got told by the cashier this stuff wouldn’t be discounted so I put it back and left the store. This was odd because the sleepy bear is a holiday scent and the other non-holiday items I had were on a shelf clearly marked half off. And one of the employees was telling customers that, yes, that whole shelf was half off. Once I left the store, I decided to look up the sleepy bear scent online to confirm it’s part of the half off. Once confirmed, I went back into line, deciding I’d just grab the sleepy bear since I could show the listing.Then when the cashier motioned for our turn at the register, we got cut in line by some people behind us who ran up. They literally ran from behind us. The cashier watched them come from behind us and still helped them first. Didn’t even say sorry.
- DBDeborah BeinlichDec 18, 20255.0My son and I were at the Lush store in Woodfield mall and we had the pleasure of being waited on by Michael. What a fantastic person you have there. He helped us with items for 4 family members and was so kind and professional and great! Nicest person ever, thanks Michael!
- KKKate KouzaNov 21, 20255.0Favorite one!
Frequently Asked Questions About Lush Cosmetics Woodfield
What types of products does Lush Cosmetics Woodfield offer?
Lush Cosmetics Woodfield offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.
What are the operating hours for Lush Cosmetics Woodfield?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Lush Cosmetics Woodfield offer delivery and pickup services?
Yes, they provide in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is proof of COVID-19 vaccination required to visit Lush Cosmetics Woodfield?
No, proof of vaccination is not required to visit the store. They also provide COVID-19 information on their website.
What payment options are accepted at Lush Cosmetics Woodfield?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Financing, Mastercard, PayPal, Samsung Pay, and Visa.
Does Lush Cosmetics Woodfield have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances to accommodate all customers.
Can I shop online from Lush Cosmetics Woodfield?
Yes, you can shop online through their website at https://www.lush.com/us/en_us/.
What nearby places can I visit while shopping at Lush Cosmetics Woodfield?
You can visit nearby places such as Pandora and Rogers and Hollands Jewelers for jewelry shopping, Dunkin' for donuts and coffee, and Collector's Outpost for gifts and hobbies.
Are there any nearby parks or recreational spots near Lush Cosmetics Woodfield?
Yes, Metro Park is nearby, which offers a park, shopping center, and playground, ideal for relaxation or family activities before or after your visit.
What dining options are available near Lush Cosmetics Woodfield?
Nearby dining includes Kinfork BBQ & Tap, a barbecue restaurant, and Mrs. Fields Cookies for sweet treats.