Business Details
About
Hair SalonBeauty Salon
Great Clips in Rochelle, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 497 W Rt 38 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Rochelle, IL!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
186 reviews
5 stars
112
4 stars
32
3 stars
16
2 stars
3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and attentive staff, while others report poor haircuts and unprofessional behavior from certain stylists.
Staff Friendliness
Many customers appreciate the friendly and personable nature of the staff, highlighting their helpfulness and patience, especially with children.
Inconsistency
There are frequent mentions of inconsistent haircut quality, with some customers receiving excellent cuts while others experience significant dissatisfaction.
Wait Times
Customers generally report short wait times, especially with the online check-in system, although some have experienced longer waits during busy periods.
Pricing
The pricing is viewed as fair, with some customers noting good value for the service, though there are complaints about rising prices and the lack of discounts.
- CCComfortOct 11, 20251.0I am writing to express my dissatisfaction with the service I received at this Great Clips location. I visited a couple of weeks ago for a haircut, and the stylist who attended to me performed a very poor job. My hair was not cut properly and the overall service was unsatisfactory. I had to travel out of state shortly after my visit. Upon my return, I went back to the salon to request that they fix the cut. However, the staff denied my request, stating that too much time had passed. I am extremely disappointed that the salon would not correct an error that was clearly their fault. Not only was there no apology, but there was also no offer of a refund. A business's reputation can be ruined by a single staff member who is not held accountable for their work. I believe that when a mistake is clearly evident, a refund should be provided, especially if the business is unwilling to fix the issue. I will not be returning to this location and cannot recommend it to others.
- SDSara D.Sep 6, 20255.0The people here are so nice! No matter who it is, they are always nice and personable. Service is always fast, but not rushed as well. Even when they are busy.
- JJjdogps3Sep 21, 20185.0Always check in on the app before I leave the house, never have to wait, and friendly service every time.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and hair care services does Great Clips in Rochelle offer?
Great Clips in Rochelle provides affordable haircuts for men, women, kids, including beard trims, bang trims, shampooing, blow drying, and styling. Some salons offer perm services. Walk-ins are welcome.
Can I schedule an appointment at Great Clips Rochelle?
Great Clips is a walk-in salon with no appointment necessary. You can walk in anytime or use Online Check-In via their app or website to join the waitlist and save time.
How does Online Check-In work and save me time at Great Clips Rochelle?
You can add yourself to the waitlist online, see estimated wait times, and sign up for ReadyNext text alerts to get notified when your wait time is about 15 minutes, reducing your wait at the salon.
What are the operating hours for Great Clips in Rochelle, IL?
Great Clips Rochelle is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 9:00 AM to 2:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
Does Great Clips Rochelle accept appointments or is it walk-in only?
Great Clips Rochelle operates primarily on a walk-in basis. However, Online Check-In is available to secure your place on the waitlist before you arrive.
Are there hair coloring or perm services at Great Clips Rochelle?
Great Clips Rochelle does not offer hair coloring services. Some salons offer perms; you should call the Rochelle location to confirm availability for perm services.
What payment methods does Great Clips Rochelle accept?
Great Clips Rochelle accepts major credit cards including MasterCard and VISA. Debit cards are also accepted; cash-only payments are not required.
What nearby businesses or places can I visit before or after my appointment at Great Clips Rochelle?
Near Great Clips Rochelle, you can visit the T-Mobile store for mobile needs, grab food at Abraham's Bar & Grille, Little Caesars Pizza, or Subway, or relax at Country Hearth Inn Rochelle or Super 8 by Wyndham hotels if you're traveling.
Are there any nearby parks or recreational areas near Great Clips Rochelle?
Yes, Flagg Rochelle Community Park District is close by, offering active life and gym facilities where you can enjoy some leisure time before or after your salon visit.
Can I find banks or financial services near Great Clips Rochelle?
Yes, Stillman Bank and CoinFlip Bitcoin ATM are nearby for your banking or financial service needs when visiting the area around Great Clips Rochelle.