Great Clips

4.1
189 reviews

Business Details

497 W Rt 38, Rochelle, IL
61068, United States
(815) 561-3553
https://salons.greatclips.com/us/il/rochelle/497-w-rt-38

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Rochelle, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 497 W Rt 38 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Rochelle, IL!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Great Clips
497 W Rt 38, Rochelle, IL
61068, United States

Hours

Reviews

4.1
189 reviews
5 stars
114
4 stars
32
3 stars
17
2 stars
3
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and attentive staff while others report poor haircuts and unprofessional behavior from certain stylists.

Staff Attitude

Many customers appreciate the friendly and personable nature of the staff, although there are notable complaints about specific stylists being rude or unprofessional, particularly with children.

Consistency

The quality of haircuts varies significantly, with some customers consistently satisfied while others report uneven cuts and dissatisfaction, indicating a hit-or-miss experience.

Wait Times

Customers generally report short wait times, especially with online check-in, but some have experienced longer waits during busy periods.

Pricing

Prices are considered fair by many, but some customers feel that the value diminishes without promotional coupons.
  • TK
    Tiffney Kimbro
    Jan 23, 2026
    5.0
    Took 10 min and loved my haircut!
  • KW
    Kristina Woody
    Jan 15, 2026
    5.0
    Took my nephew to great clips in Dixon and left so unsatisfied ... I raced to Rochelle to have somebody else fix it with all intent of paying for a second hair cut that day. When I say they hooked my babies head up ... Got him right and then didn't charge me a dime.... I was so very appreciative!!! They guaranteed my satisfaction just because they were the same company!!! Thanks again ladies!
  • CC
    Comfort
    Oct 11, 2025
    1.0
    I am writing to express my dissatisfaction with the service I received at this Great Clips location. I visited a couple of weeks ago for a haircut, and the stylist who attended to me performed a very poor job. My hair was not cut properly and the overall service was unsatisfactory. I had to travel out of state shortly after my visit. Upon my return, I went back to the salon to request that they fix the cut. However, the staff denied my request, stating that too much time had passed. I am extremely disappointed that the salon would not correct an error that was clearly their fault. Not only was there no apology, but there was also no offer of a refund. A business's reputation can be ruined by a single staff member who is not held accountable for their work. I believe that when a mistake is clearly evident, a refund should be provided, especially if the business is unwilling to fix the issue. I will not be returning to this location and cannot recommend it to others.
  • SD
    Sara D.
    Sep 6, 2025
    5.0
    The people here are so nice! No matter who it is, they are always nice and personable. Service is always fast, but not rushed as well. Even when they are busy.
  • JD
    john doe
    Sep 11, 2024
    5.0
    did a great job. hairstylists were very friendly.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.

Brand Certified Facts from Great Clips

Great Clips partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
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