Business Details
About
Hair SalonBeauty Salon
Great Clips in Palatine, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 109 N Northwest Hwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Palatine, IL!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.2
259 reviews
5 stars
164
4 stars
45
3 stars
13
2 stars
11
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent haircut quality, with some stylists providing excellent cuts while others left hair uneven or not as requested.
Customer Experience
Many reviews highlighted friendly and accommodating staff, but there were also complaints about rude behavior and poor customer service from certain employees.
Online Check-In
The online check-in system was praised for its convenience, allowing customers to minimize wait times.
Professionalism
Several customers expressed concerns about the lack of professionalism and attention to detail from some stylists, leading to unsatisfactory haircuts.
Value for Money
While some customers appreciated the affordable prices, others felt that the quality of service did not match the cost.
- MMMikeNov 14, 20252.0I was a walk in and will not be returning. The stylist was unable to blend my hair from the sides to the top. After three attempts I just said it looked fine and couldn’t leave fast enough. I went home and finished blending the sides myself.
- JBJacek BrodaOct 20, 20255.0The hairstylist, Kahina, took her time to give me a nice haircut. It's a good place if you want to chat as well.
- KWKathy WojewodaOct 9, 20252.0The person cutting my husbands hair did a horrible job. It was the end of his shift and was hurrying to leave. He used the Clippers and in one spot left the hair under a quarter of an inch long on one side. Oops. Can't put it back on. Will never let him cut his hair again!!
- SLSophia LuatSep 27, 20252.0The lady who cut my 8 year old daughters hair specifically got told by me to NOT cut my daughters bangs because I already cut them. She just needed a trim. She cried for years.
- CCCass CurryAug 22, 20251.0The woman who cut my son’s hair cut BOTH of his ears with the clippers. When they bled, she wiped the blood off with her bare fingers???? The lack of professionalism and sanitary treatment is unbelievable. I’ve called and emailed the customer service contact to voice my concern with no response. So wanted to share here to encourage Great Clips patrons to use a different location that is a professional business and steer clear of this location.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Palatine Commons offer?
Great Clips Palatine Commons provides haircuts for men, women, kids, and seniors, including beard trims, bang trims, shampooing, blow drying, and hair styling. Some salons offer perm services. They do not provide hair coloring.
Can I make an appointment at Great Clips Palatine Commons?
Great Clips operates on a walk-in basis and does not require appointments. However, you can use Online Check-In to add your name to the waitlist and save time.
How does Online Check-In work at Great Clips Palatine Commons?
Online Check-In lets you see estimated wait times and add yourself to the waitlist via the website or app. You can also receive ReadyNext text alerts when your wait time is 15 minutes, so you can arrive just in time.
What are the operating hours of Great Clips Palatine Commons?
Monday through Friday, Great Clips is open from 9:00 AM to 8:00 PM; Saturday from 8:00 AM to 6:00 PM; and Sunday from 9:00 AM to 5:00 PM. They are closed on Thanksgiving Day, Christmas Day, and the day after Christmas.
What payment methods are accepted at Great Clips Palatine Commons?
Great Clips Palatine Commons accepts Mastercard and Visa credit cards for payment.
Where is Great Clips Palatine Commons located and what is the contact number?
It is located at 109 N Northwest Hwy in Palatine, IL 60067 inside Palatine Commons. The main phone number is +1 847-991-1776.
Are there nearby places where I can grab food or coffee after my haircut?
Yes, nearby options include Bread and Butter Cafe for coffee and bakery items, Popeyes® Louisiana Kitchen and Arby's for fast food, and Pizza Bella for pizza, all within walking distance from Great Clips Palatine Commons.
Are there nearby health or fitness services close to Great Clips Palatine Commons?
Yes, Athletico Physical Therapy locations and Physicians Immediate Care clinics are nearby, offering physical therapy and urgent care services you might find convenient after a visit to Great Clips.
What automotive-related services are close to Great Clips Palatine Commons?
Nearby you can find Advance Auto Parts stores, Casey Automotive repair and tire services, and a Malayalam Marathon gas station with convenience store and car wash facilities, useful if you need vehicle-related services while in the area.
Does Great Clips Palatine Commons offer hair product sales?
Yes, they sell Great Clips branded haircare and styling products for men, women, and kids, as well as commercial brands like American Crew, Paul Mitchell, and Sexy Hair.