Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Ottawa, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 361 W Stevenson Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Ottawa, IL!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
196 reviews
5 stars
124
4 stars
32
3 stars
14
2 stars
6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customers had mixed experiences with stylists, with some praising specific stylists like Faith and Jenni, while others reported poor haircuts and unprofessional behavior from different staff.
Customer Service
Many reviews highlighted friendly and polite staff, but there were also complaints about rude service and unprofessional conduct.
Wait Times
Customers noted fluctuating wait times, with some expressing frustration over long waits despite using the online check-in system.
Haircut Satisfaction
While some customers were very pleased with their haircuts, others reported significant dissatisfaction, including major mistakes and uneven cuts.
- CKCassandra KleinDec 24, 20255.0Faith is the best hair stylist in the world :)
- AAAmyDec 17, 20255.0I always bring my boys here for their haircuts. We always call ahead and make sure Faith will be there. She does an amazing job! My kids love her! Always does a great job and super sweet!
- JDJeff DNov 12, 20253.0The app is nice but wait times can fluctuate. Occasionally I get coupons on social media which is a plus. A majority of the time they are very friendly and extra chatty. I feel like everytime i come here someone new is cutting my hair. They must go through alot of employees which is probably to be expected at a place like this. If you like having the same stylist this place is not for you. I have had some really good experiences here and 1 that was really bad.. The lady was rushing to finish my hair so she could eat her lunch. She took a large chunk of hair out of the back of my head somehow. She was very grumpy and not being nice. Its really hit or miss but they will get the job done if you dont habe high expectations.
- GDGoran DespotovicNov 6, 20251.0They not gonna see me ever again!!! Terrible drunk worker!!!
- JBJohn ByrneOct 30, 20255.0I thought my hair cut was too short at first but when I got home and got a better look I was very impressed. I had many compliments the following week. I wish I had tipped more.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips Ottawa Center offer?
Great Clips Ottawa Center offers haircuts for men, women, and kids, beard trims, bang trims, shampooing, and hairstyling including blow drys and updos. Some salons also offer perms upon inquiry.
How can I save time waiting for my haircut at Great Clips Ottawa Center?
You can use Online Check-In via the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and receive a text alert when your wait is about 15 minutes, so you can arrive just in time.
Does Great Clips Ottawa Center require appointments?
No, Great Clips operates primarily as a walk-in salon, and appointments are not required. Online Check-In is available to reserve your spot in the waitlist.
What are the operating hours of Great Clips in Ottawa, IL?
Great Clips in Ottawa is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. The salon is closed on Thanksgiving Day, Christmas Day, and December 26, 2025.
Does Great Clips Ottawa Center offer hair coloring or perm services?
Great Clips salons generally do not offer hair coloring. Some salons may offer perms, but it's best to call the specific salon to confirm availability and appointment requirements.
What payment options are accepted at Great Clips Ottawa Center?
The salon accepts Mastercard and Visa credit cards for payment.
Are Great Clips salons wheelchair accessible?
Yes, Great Clips Ottawa Center has wheelchair accessible entrances to accommodate all guests.
What nearby places can I visit before or after my haircut at Great Clips Ottawa Center?
Nearby places include Fondita Mexican Grill for dining, Lavi Spa and Ivena Nails for additional beauty treatments, and Shelby’s Ottawa Centre cafe for a coffee break. These locations offer convenient options to enhance your visit to the area.
Is there convenient parking or transit access around Great Clips at 361 W Stevenson Rd?
While specific transit stations are not listed, the location at 361 W Stevenson Rd in Ottawa is near several retail and service businesses, suggesting ample parking and accessibility for customers driving or using local transit.
Can I combine my haircut at Great Clips with a visit to nearby shopping or entertainment venues?
Yes, Great Clips is close to multiple shopping and entertainment locations such as GameStop for video games, Maurices for women's clothing, and Shakers Lounge for nightlife. This makes it convenient to plan a full outing around your haircut visit.