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Great Clips

4.2
(201 reviews)

Business Details

361 W Stevenson Rd, Ottawa, IL
61350, United States
(815) 431-1809
https://salons.greatclips.com/us/il/ottawa/361-w-stevenson-rd

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Ottawa, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 361 W Stevenson Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Ottawa, IL!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Great Clips
361 W Stevenson Rd, Ottawa, IL
61350, United States

Hours

Reviews

4.2
201 reviews
5 stars
126
4 stars
33
3 stars
14
2 stars
6
1 star
22

What are people saying?

AI-generated from recent customer reviews

Stylist Quality

Customer experiences with stylists vary significantly; some report excellent haircuts while others received poorly executed cuts.

Customer Service

Many customers praised the friendly and polite staff, although there were instances of unprofessional behavior.

Wait Times

Customers noted fluctuating wait times, with some expressing frustration over long waits despite using the online check-in system.

Pricing

While some customers found the prices reasonable, others felt they were too high for the quality of service received.
  • JB
    John Bottarini
    Feb 12, 2026
    5.0
    GOOD JOB JAY
  • MZ
    Mark Zentmyer
    Feb 9, 2026
    1.0
    Went on the app it said 58 min. When it got down to 13 min I headed there. Its a 10 min drive. When I got there it was a madhouse. Kids jumping around everywhere. I was second on a list of 5 or 6. As I sat there I kept noticing that the very rude barber was taking people from the bottom of the list? So I look on my app and it said 18 min? How could that be? I had left at 13 min drove 10 min and sat there for at least 10 min? When it came down to all the names under me disappeared and I'm still waiting I ask the rude barber why do they keep taking the people under me? She said because they came in as a group? She said look at your app? I know.. you kept taking people under me making me wait because they came in as a group? Really? So I asked to talk to the manager which she rudely told me shes at home. I asked her to call her. She said no! I asked for the name and number of the district manager. She gave me her name and refused to give me her number. So at this point I've seen enough. I haven't got very good service here for the last year. I let my hair grow out because I dread going there and taking a chance on getting a decent hair cut. Both of these women there cutting hair looked like they knew the people there and went around me because they were friends. So I got my phone out and realized that there was a cost cutters at Walmart. Couldn't be worse than this? Nothing could be worse than this! So I left.. I was so pleasantly surprised at cost cutters. Ashlee took me right in and gave me a real haircut. She was so professional and knew how to cut hair. She said I could make a appointment with her the next time I need a haircut.. imagine that.. no waiting on a app. Knowing that the stylist cutting your hair knows how to cut your hair because she did it before.. no beauty school drop-outs cutting all their friends hair while you wait for hours. After I got my stylist card I realized she was the manager.. imagine that. She actually works at the salon until they close... Ashlee was awesome. Don't ever go to great clips. Just across the parking lot is cost cutters. Way better hair cut. No waiting. You can make an appointment. No beauty school drop-outs with attitude. Thats the feeling I walked away with from great clips thinking. I felt it was a beauty school that you take a chance for cheap. You dont want them cutting your hair. Go to cost cutters. Ask for Ashlee. She is awesome.
  • SP
    Sandra Parkins
    Jan 23, 2026
    1.0
    The stylist never looked at paper to see how to trim my hair I had a pixie..now I have a man cut..not great job...wish I could get my money back..
  • CK
    Cassandra Klein
    Dec 24, 2025
    5.0
    Faith is the best hair stylist in the world :)
  • AA
    Amy
    Dec 17, 2025
    5.0
    I always bring my boys here for their haircuts. We always call ahead and make sure Faith will be there. She does an amazing job! My kids love her! Always does a great job and super sweet!

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.

Brand Certified Facts from Great Clips

Great Clips partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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