Lush Cosmetics Orland Square

4.7
326 reviews
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Business Details

124 Orland Square Dr, Orland Park, IL
60462, United States
(708) 873-1083
http://www.lush.com
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About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
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Location

Lush Cosmetics Orland Square
124 Orland Square Dr, Orland Park, IL
60462, United States

Hours

Reviews

4.7
326 reviews
5 stars
269
4 stars
35
3 stars
13
2 stars
3
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable about products, creating a welcoming shopping experience.

Product Quality

Many reviews highlighted the high quality and appealing scents of Lush products, particularly the bath bombs, which customers found invigorating and enjoyable.

Store Environment

The store was frequently described as clean, well-stocked, and pleasant, contributing to a positive shopping atmosphere.

Staff Engagement

Employees were noted for their engaging interactions, often going above and beyond to provide demonstrations and personalized recommendations.

Mixed Experiences

While most feedback was positive, a few customers reported instances of less satisfactory service, indicating variability in staff engagement.
  • NP
    Natalie P
    Nov 9, 2025
    5.0
    Love this store, their staff, their products, and the causes they support. Shout out to Naomi for her excellent customer service!!
  • JZ
    Joe Zap
    Oct 29, 2025
    4.0
    Helpful staff
  • AA
    Anonymous
    Oct 9, 2025
    5.0
    Hannah ( I think that’s her name) was so kind and extremely helpful! She was super informative about the policies of broken bottles that I never knew about and she was so generous with her help and the free samples!! <3
  • MM
    Mia Miller
    Sep 23, 2025
    5.0
    We LOVE Lush!! We were treated with such grace by Barb she is amazing! Offered samples for my husbands birthday and she has such character what a rockstar!
  • MM
    molly mahoney
    Sep 22, 2025
    5.0
    customer service was AMAZINGG. found something that i really like and had an awesome experience. definitely coming back. LOVE barb!
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Frequently Asked Questions About Lush Cosmetics Orland Square

What types of products does Lush Cosmetics Orland Square offer?

Lush Cosmetics offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.

What are the store hours for Lush Cosmetics Orland Square?

The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.