Lush Cosmetics Orland Square

4.7
332 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lush Cosmetics Orland Square
124 Orland Square Dr, Orland Park, IL
60462, United States

Hours

Reviews

4.7
332 reviews
5 stars
275
4 stars
35
3 stars
13
2 stars
3
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, creating a welcoming shopping experience.

Product Quality

The quality of Lush products, especially bath bombs, received high acclaim for their scents and effectiveness.

Store Environment

The store was noted for being clean, organized, and inviting, enhancing the overall shopping experience.

Employee Engagement

Many reviews highlighted the staff's willingness to engage with customers through demonstrations and personalized recommendations.
  • EG
    Emma Gorac
    3 days ago
    5.0
    hands down the nicest ppl working here. i’ve never been to a lush store that had bad employees or anything, quite the opposite. but the women working tonight were so helpful & nice. i can’t say enough good things about them. my new favorite lush store. for sure. no offense to the others btw. they’re all great. but this store is just set up really nice too. it’s so open & aesthetically pleasing. most lush stores are so small. so it was very nice to be able to walk around w/out being in someone’s way. so that was just the extra bonus. 10/10
  • CB
    Connor Boman
    Dec 17, 2025
    5.0
    Naomi was awesome showing us around and answered all of our questions, would definitely come back again!
  • GN
    Gwen N
    Dec 15, 2025
    5.0
    Much love to all the employees at this location! Vee was especially cool! Everyone was so knowledgeable, pleasant to talk to, and warm. They really make Lush what it is, which is the most fun and enjoyable experience in the mall, in my opinion. I petition for all of them to get raises lol
  • SP
    stephanie paige
    Nov 25, 2025
    5.0
    The best products & customer service! Ally is the sweetest employee ever, she knows so much about all the products & was so helpful. She always recommends the best stuff! Thank you!! <3
  • ML
    M L
    Nov 23, 2025
    5.0
    I received a very warm welcome and amazing customer service from Mia. She definitely knows the products as well! I appreciated all of her recommendations. There are so many quality items that smell so good. I love the natural ingredients as well. I appreciated sample sticks being available along with a very neat, organized and clean store. I will definitely be returning.

Frequently Asked Questions About Lush Cosmetics Orland Square

What types of products does Lush Cosmetics Orland Square offer?

Lush Cosmetics offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.

What are the store hours for Lush Cosmetics Orland Square?

The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.