Feeling good is always a good look! Benefit at Macy's Orland Park , we’ve got all the goods for newbies, pros & everyone in between. Need a service? We do that too! As the #1 Brow Brand Worldwide, we've got you covered—from brow shaping and lamination to pore pampering and more.
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Certified by Benefit Cosmetics BrowBar • Apr 12, 2026
Frequently Asked Questions About Benefit Cosmetics BrowBar
WHAT’S INCLUDED IN MY BENEFIT BROW SERVICE?
Each Benefit experience is unique to YOU and your needs. Your Brow &
Beauty Expert (BBE) will kick things off with an in-depth consultation to
ensure you walk out feeling (and looking!) great. Our personalized Brow
Mapping allows you to see which hairs need to go and which need
to grow to achieve I'm-actually-obsessed brows. At the end of the service,
your BBE will wrap things up by styling your brows, so you’ll be ready to
take ’em out and show ’em off.
WHAT IS BROW MAPPING?
Our personalized Brow Mapping technique helps find where the brow
should start, arch, and end, and spots any hairs that need to be removed.
This process ensures you’re not just getting any ol’ brow shape, you’re
getting the brow shape that’s right for you. Once you've mapped out your
shape, your Brow & Beauty Expert will work with you to achieve that shape
through a service, product, or both.
HOW SHOULD I PREPARE FOR MY UPCOMING BEAUTY SERVICE?
Brow and Lash Tint services: If you have never had dye or tint on your hair,
brows, or lashes, you must have a 24-hour patch test* before receiving a
tint service. Just drop by your nearest Benefit to get one, no appointment
required. Say no to self-tanning or spray tanning for 24 hours before and
after your tinting service.
Brow Lamination services: If you have allergies to hair dye or perming
solutions, you must have a 24-hour patch test* before receiving a
lamination service. Swing by your local Benefit to get one, no appointment
required. Make sure you haven't had a brow lamination within the 6 weeks
prior to your appointment.
*48 hours in some countries
I’M RUNNING LATE. WHAT’S YOUR LATE POLICY?
We get it, things happen! We’ll do our best to accommodate. However, if
you’re more than 5 minutes late for your appointment, your spot may be
given to another customer.
WHAT AGE DO I NEED TO BE TO RECEIVE A BEAUTY SERVICE?
Refer to the age minimum when booking to see whether you’ll need a
parent or guardian present at the time of appointment to give consent for
the service.
DO I NEED TO MAKE AN APPOINTMENT?
Appointments are recommended, but we do accept walk-ins.
I DON’T LIVE NEAR A BENEFIT BOUTIQUE, BUT MY BROWS COULD USE
SOME LOVE. WHERE CAN I GET A BEAUTY SERVICE DONE?
We have 5,000+ Brow & Beauty Experts around the world who can’t WAIT to
give you brows that wow, show your lashes some love, and pamper your
pores. Visit our Store Locator to find your nearest Benefit services location.
What services does Benefit Cosmetics BrowBar at Macy's Orland Park offer?
They offer brow shaping and lamination, pore pampering, lash application, waxing services including brow, lip, chin, and full face wax, as well as threading services.
Do I need to make an appointment for a service at Benefit Cosmetics BrowBar?
Appointments are recommended, but walk-ins are also accepted.
What is included in a Benefit Brow service?
Each service includes a personalized consultation and Brow Mapping to tailor the shape to you, followed by shaping and styling for a polished finish.
How should I prepare for my upcoming beauty service at Benefit Cosmetics BrowBar?
For tinting services, a 24-hour patch test is required if you haven't had dye before. For brow lamination, allergies require a patch test and you should not have had lamination in the last 6 weeks.
What is Benefit Cosmetics BrowBar's late policy?
If you are more than 5 minutes late for an appointment, your spot may be given to another customer.
What forms of payment does Benefit Cosmetics BrowBar accept?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What are the Benefit Cosmetics BrowBar's operating hours?
They are open Wednesday, Friday, and Saturday from 10 AM to 6 PM; Thursday from 11 AM to 7 PM; and Sunday from 11 AM to 6 PM. The shop is closed on Monday and Tuesday.
Is Benefit Cosmetics BrowBar wheelchair accessible and does it have a restroom?
Yes, it has a wheelchair accessible restroom and a regular restroom available.
What nearby stores can I visit when I come to Benefit Cosmetics BrowBar at Macy's Orland Park?
Nearby stores include Sunglass Hut at Macy's for eyewear, BCBGMAXAZRIA for clothing, Macy's Backstage for men's and general clothing, Slim Chickens for chicken restaurant food, and Finish Line for shoes and sportswear.
How can nearby stores like Sunglass Hut at Macy's or Finish Line complement my visit to Benefit Cosmetics BrowBar?
After your brow and beauty service, you can shop for stylish sunglasses at Sunglass Hut or find new athletic wear and shoes at Finish Line, making it convenient to complete your look all in one trip.
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