Rowan Oakbrook Center

4.8
467 reviews

About

Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.

Location

Rowan Oakbrook Center
440 Oakbrook Center, Oak Brook, IL
60523, United States

Hours

Reviews

4.8
467 reviews
5 stars
440
4 stars
5
3 stars
0
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, patient, and knowledgeable, particularly highlighting the exceptional service provided by nurses like Izzy, Kerry, and Alma.

Cleanliness

The facility received high marks for cleanliness, with multiple reviews noting the hygienic conditions during the piercing process.

Customer Experience

Many customers reported positive experiences, especially for children's ear piercings, emphasizing the calming and reassuring approach of the staff.

Pricing Concerns

Some customers expressed dissatisfaction with the pricing structure, feeling that the costs for earrings were higher than expected, which affected their overall experience.
  • PG
    Paylon Gray
    3 days ago
    5.0
    I must say this experience getting my daughter’s ears pierced for the very first time was by far one of the best experiences I’ve had and I have Izzy to thank for that! I was very nervous to bring my daughter in to get her ears pierced, but walking into Rowan Izzy immediately made the atmosphere feel very welcoming and comforting. She was VERY detailed about how things would go, and was very gentle with my daughter. 10/10 experience, if you ever go to Rowan for service, I highly recommend you book with Izzy!
  • EO
    Erin Oldfield
    4 days ago
    5.0
    Kyle and Alma were absolutely superb with my sensory sensitive eight year old. Their care, sensitivity and kindness made the experience super happy and exciting!
  • SM
    Susan Montgomery
    Nov 13, 2025
    5.0
    I came to Rowan in Oak Brook on the recommendation of a relative. The facility is spotless and I was greeted immediately when I came in. I worked with Kyle, a registered nurse, who was very helpful at explaining the process and how to care for my ears for the next few weeks. This is a very professional setting and I highly recommend working with Kyle if you come to the Oak Brook facility. It is a few storefronts down from Nordstrom’s.
  • MW
    Michelle Walsh
    Nov 7, 2025
    5.0
    I had Kerry as my nurse who pierced my ear! I got two helixes and my upper lobe pierced. She was so sweet and she made the process seamless. I learned a lot from Kerry and she answered any questions I had. If you get the chance to go to Rowan ask for Kerry, she’ll be such a big help!!!
  • VV
    Velmoin
    Oct 29, 2025
    1.0
    I stopped by Rowan Oakbrook to ask a few questions before planning my piercing — not even doing it yet, just getting basic information before sceduling an appointment as regular customer would. The girl working there acted like I was bothering her for breathing the same air. This is not how you treat anyone — I was super nice and genuinely planning to schedule an appointment, but now I completely understand why the 1-star reviews here seem to be legit. If this is how they treat potential customers, I can only imagine how they handle actual ones. Completely ridiculous experience.

Frequently Asked Questions About Rowan Oakbrook Center

What services does Rowan Oakbrook Center offer?

Rowan Oakbrook Center offers ear piercing services, including children's piercing, ear lobe piercing, and ear cartilage/helix piercing. They also operate as a jewelry store.

Who performs the piercings at Rowan Oakbrook Center?

All piercings at Rowan Oakbrook Center are done by licensed nurses ensuring a safe experience.