Business Details
About
Hair SalonBeauty Salon
Great Clips in Niles, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5624 W Touhy Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Niles, IL!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.6
174 reviews
5 stars
94
4 stars
19
3 stars
10
2 stars
8
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and professional staff, others reported rude behavior and poor service experiences.
Haircut Quality
There are mixed reviews regarding haircut quality; many customers expressed dissatisfaction with uneven cuts and stylists not following instructions.
Staff Recommendations
Certain stylists, like Dolores and Lang, received high praise for their skills, while others, particularly Tina, received multiple negative reviews.
Convenience
Customers appreciated the online check-in system and quick service, although some reported long wait times.
Overall Experience
The overall experience varied significantly, with some customers expressing loyalty and satisfaction, while others vowed never to return due to poor service.
- SCSean CoakleyOct 8, 20255.0The Great Clips here has excellent customer service! Tina and the other staff who work here offer great haircuts! The service and haircuts at this Great Clips location are amazing!
- DWDave WalshOct 8, 20255.0High five to Valentina at the Niles location! I’ve been coming to Great Clips for quite a while and I always check to make sure Tina is available before I go. She is so pleasant and professional, I am totally at ease with her. I get a solid haircut every time. 👍👍👍
- TFTuiben FerrSep 29, 20255.0As an institution dedicated to cosmetology training, we truly appreciate the consistent and accessible services Great Clips offers in the community. Their salon provides quick, affordable, and reliable haircuts, which is exactly what many people look for in today’s busy lifestyle. We particularly value the professionalism of their staff and the use of the online check-in system it’s convenient and a smart example of customer care for our students to learn from. For Rosel School of Cosmetology, Great Clips is a great local partner and a reliable place to see how customer service and efficiency work hand in hand in the beauty industry. Highly recommended
- DLDax Avel De LeonAug 15, 20253.0Staff aren’t friendly.
- DKDavid KloakAug 7, 20255.0I enjoy visiting this Great Clips location. It offers a quick and easy process, and the staff is attentive. The online check-in app is a great feature that adds convenience.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips in Niles offer?
Great Clips offers haircuts for men, women, kids, and seniors, along with bang, neck, and beard trims, shampooing, conditioning treatments, styling including updos, and perms at select salons.
Can I make an appointment at Great Clips or is it walk-in only?
Great Clips is primarily a walk-in salon. However, you can use Online Check-In to join the waitlist ahead of time and save your spot.
How does Online Check-In work at Great Clips?
Online Check-In lets you view estimated wait times and add yourself to the waitlist before arriving. You can also opt for ReadyNext text alerts notifying you when it's your turn.
What are the operating hours of Great Clips in Niles?
The salon is open Monday to Friday from 9am to 7pm, Saturdays 8am to 5pm, and Sundays 9am to 16pm, with some variations on holidays.
Does Great Clips in Niles sell haircare products?
Yes, the salon offers Great Clips branded haircare products as well as commercial brands like American Crew, Paul Mitchell, and Sexy Hair.
Are Great Clips salons wheelchair accessible and what payment options are accepted?
Yes, the Niles salon has a wheelchair accessible entrance and accepts debit and credit cards including Mastercard and Visa.
What should I do once I arrive at the salon after checking in online?
Once you arrive, check in at the receptionist desk so the stylists know you are there and can complete your check-in.
What nearby places can I visit before or after my haircut at Great Clips in Pointe Plaza?
You can grab a sandwich at Jimmy John's, shop for men's clothing at Men's Wearhouse, or pick up essentials at Walgreens, all conveniently located near Great Clips in Pointe Plaza.
Are there any healthcare-related businesses near Great Clips where I can also take care of dental or medical needs?
Yes, nearby there are Destiny Dental - Niles, Dental Magic, CityView Family Dentistry, and Taylor Rehab and Disc Injury Center for dental and rehab services.
Is there convenient access to banking or ATMs near Great Clips?
Yes, multiple ATMs such as LibertyX Bitcoin ATM, Chase ATM, and Wells Fargo ATM are near Great Clips, as well as banks and credit unions like First Financial Credit Union and Chase Bank.