Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in New Lenox, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 523 E Lincoln Hwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in New Lenox, IL!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
206 reviews
5 stars
145
4 stars
26
3 stars
11
2 stars
4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers praised the friendly and attentive service from several stylists, particularly highlighting individuals like Carrie, Ashleigh, and Bertha.
Inconsistency
There were multiple reports of inconsistent haircut quality, with some customers receiving excellent cuts while others experienced uneven or poorly executed styles.
Cleanliness
The location was frequently noted for being clean and well-organized, contributing to a positive customer experience.
Customer Experience
While many customers enjoyed their visits, some reported negative interactions with staff, indicating a need for improved customer service in certain instances.
- DWDoris WilliamsDec 2, 20255.0The ladies Jen and I believe Ashley (who worked on 12/2, the evening shift) are great not only do they provide good service but they go above for their clientele. I appreciate them keep up the good work ladies .
- CPCole PhelpsNov 3, 20251.0Some employee kept being rude to me when I was explaining what hair cut I wanted. Not going there again.
- TSTimothy SnowOct 8, 20255.0Been coming to this location for a few months and nearly everytime i get the pleasure of having my cut from Ashleigh. Ashleigh is very precise in attention to detail takes the time needed to give a cut that you're happy with.
- MLMargie LenzOct 2, 20255.0Hi, have been going to Great Clips for years, in New Lenox. Very professional & easy with the app. I see Bertha & she does a fantastic job.
- GMGail MSep 9, 20253.0It’s very dependent how lucky you are that day bring your hat just in case. Been customer here in New Lenox location over 10 years always not a bad tipper ($10 every single time even when we got bad attitude or bad hair cut day) until this time my son said please take him somewhere else next time.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips New Lenox Town Center offer?
Great Clips offers haircuts for men, women, kids, and seniors, including beard trims, bang trims, shampooing, blow dry, hair styling such as updos, and perms at select salons.
Can I check in online before visiting Great Clips to save time?
Yes, you can use Online Check-In to add yourself to the waitlist and view estimated wait times. You'll also have the option to receive a ReadyNext text when your wait time is about 15 minutes.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save time by adding your name to the waitlist before arriving.
What are the operating hours for Great Clips New Lenox Town Center?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 10:00 AM to 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Great Clips New Lenox Town Center offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What payment methods does Great Clips accept?
They accept Mastercard and Visa credit cards, and also debit cards. Cash is not required.
Are there any nearby dining options I can visit before or after my haircut?
Yes, Pizza Hut, Jersey Mike's Subs, IHOP, Culver's, and Potbelly Sandwich Shop are nearby restaurants where you can enjoy a meal before or after your visit.
What other beauty services are available nearby Great Clips New Lenox Town Center?
Nearby beauty services include European Wax Center for waxing and hair removal, Sally Beauty for beauty products, and Only Nails Lounge for nail care.
What nearby medical and health services are accessible around Great Clips?
Nearby health services include Metro Infusion Center, Hickory Creek Family Dentistry, The Tooth Company, and America's Best Contacts & Eyeglasses for various medical and dental care needs.
How does Clip Notes® help when I visit Great Clips?
Clip Notes® stores details of your previous haircuts so any stylist at Great Clips can provide a consistent and personalized haircut experience each visit.