The NOW Massage Naperville

4.7
404 reviews

About

Massage SpaSpaMassage Therapy
The NOW Massage Naperville located on South Washington Street offers an oasis to disconnect from the outside world and reconnect within through the healing benefits of massage therapy. We’ve reimagined the approachable luxury of a neighborhood spa with high-quality massages and custom enhancements that offer relaxation and healing. Guests choose from 3 signature massage styles and pair their service with custom enhancements. The Swedish-inspired options include: A Therapeutic Massage, an energy-balancing Relaxation Massage, and a Sports-Inspired Massage. Add custom enhancements such as Gliding Cupping, Herbal Heat Therapy, Crystal Hot Stones, Deep Tissue Massage & Gua Sha. Plus gift an energy shift with Massage Gift Cards.

Location

The NOW Massage Naperville
110 S. Washington Street, Naperville, IL
60540, United States

Hours

Reviews

4.7
404 reviews
5 stars
353
4 stars
22
3 stars
6
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Massage Quality

Customers consistently praised the skill and effectiveness of the massage therapists, highlighting personalized care and relief from tension.

Atmosphere

The ambiance of the facility was frequently described as calming and relaxing, contributing positively to the overall experience.

Customer Service

While many reviews noted friendly and helpful staff, there were several complaints regarding inconsistent customer service and billing issues.

Therapist Recommendations

Specific therapists, such as Max, Donna, and Sonya, received numerous recommendations for their exceptional techniques and ability to address client needs.
  • MA
    Margarita Altidis
    1 day ago
    5.0
    I’ve been seeing Jessica for about a year and she is fantastic! Very professional and thorough in her sessions as well as her knowledge of techniques— can’t recommend her enough! The monthly membership is reasonably priced. The staff is helpful and friendly.
  • EK
    Emily Kos
    2 days ago
    5.0
    I got a massage with Jade and my experience was incredible from start to finish! Her pressure was perfect and the session was both relaxing and therapeutic. I carry a lot of tension in my upper body and left feeling lighter, with a noticeable reduction in tension and discomfort. I would absolutely recommend her to anyone looking for a professional high quality massage!
  • CG
    Cece Grinnall
    5 days ago
    5.0
    I had a massage at Now Massage today and it was an excellent experience from start to finish. I have a membership, and this visit really reinforced why! Jade was my massage therapist and she did an amazing job. She is attentive, skilled, and very intuitive about what my body needed. One of the best massages I’ve had. Beyond the massage itself, the entire staff is extremely helpful and kind, and the environment is calm, clean, and thoughtfully designed. It’s the kind of place where you immediately feel relaxed the moment you walk in. The add on services are so stellar it's often hard to choose between them. Today there was a BOGO on the add on services and I was able to try a few new ones (cupping and herbal heat therapy). You have to check this place out! Highly recommend ❤️
  • BP
    Bianca Pietro
    Jan 5, 2026
    5.0
    Thank you to Lexi! I felt very comfortable with her. She asked preferential questions prior to the massage that made me feel safe and confident in her massage therapy. The pressure applied throughout the 80 minutes felt wonderful. The massage was a perfect combination of tension relief and relaxation. She was able to consult with me afterwards to discuss my personal needs related to the areas that had more knots. The front desk staff was friendly and accommodating. I recommend the NOW and Lexi!
  • GW
    George W
    Dec 20, 2025
    5.0
    Everything is always great at Now Massage. It is a welcoming and relaxing atmosphere from the moment you enter. This is the second time I had a massage from Erika and both times were wonderful. I have a sciatica for many years that causes lower back pain and my leg to be numb. She really knows how to work with this problem and relieve the tightness. Even the following day my pain was almost gone and for the first time in many years I have little to no numbness in my leg. I have been to doctors, physical therapy, chiropractors and other massage therapists. None have been able to relieve the symptoms as well as the massage Erika provided. Thank you for everything that Now Massage provides!

Frequently Asked Questions About The NOW Massage Naperville

What types of massages are offered at The NOW Massage Naperville?

The NOW Massage Naperville offers three signature massage styles: Therapeutic Massage, Relaxation Massage, and Sports-Inspired Massage, each inspired by Swedish techniques.

What custom enhancements can I add to my massage at The NOW Massage Naperville?

You can add enhancements such as Gliding Cupping, Herbal Heat Therapy, Crystal Hot Stones, Deep Tissue Massage, and Gua Sha to your massage.