Business Details
About
Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.
Location
Hours
Reviews
4.8
230 reviews
5 stars
214
4 stars
4
3 stars0
2 stars3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, knowledgeable, and professional during the piercing process.
Customer Service Issues
Some reviews highlighted poor customer service experiences, particularly with management, leading to dissatisfaction.
Pricing Concerns
Several customers expressed concerns about high prices for piercings and jewelry, with some feeling misled about charges.
Positive Experiences
Numerous reviews reflected positive experiences, especially for children's piercings, with staff making the process comfortable and enjoyable.
Cleanliness and Environment
The shop was frequently described as clean and welcoming, contributing to a positive atmosphere for customers.
- CLChloe LaneyJan 2, 20262.0Went with my best friend a couple days after it opened in hopes for us to get matching piercings. The Lady helping us was super sweet at first but after looking at jewelry we saw the prices for just jewelry itself was outrageous (200$ for a star). Then after being unsure because of the prices the lady helping us was slightly pushy telling us what to get and insisting we get a piercing, which was not appreciated given our hesitation with the prices. We ended up backing out of getting a piercing and the lady showed obvious irritation with us even when we decided to get jewelry there. Cute earrings which is why I give it a two star, but they were so pushy and the jewelry did end up tarnishing fast for the prices.
- WBWinnie BeanJan 2, 20262.0be weary of prices here!! i paid $250 for a double lobe piercing service (chose the most inexpensive jewelry) and when reviewing my receipt, discovered that i was charged for a cleaning kit i didn't need or ask for. the price estimator feature on the website isn't entirely accurate and i am disappointed that i was charged for something without my knowledge. i wouldn't come to this location again purely because of this, which is a huge shame because i had an otherwise positive experience with the staff :(
- EGEunice GuerreroJan 1, 20265.0I absolutely loved my experience here at Rowan. I love that this place has a nurse who pierces your ears which made me feel more confident in my decision to come here. Meaghan was so sweet, gentle, and throughly went through the whole process and even stopped to ask if the placement of the piercings was ok. I love my new piercings :)
- ASAddie SledgisterJan 1, 20261.0kind staff and welcoming environment. however, my piercings are not straight through the cartilage. the 3 of mine i got are crooked and i’ve had to let the piercing close due to inability to get jewelry back through the hole even after 6 months of cleaning & caretaking.
- SSSilviaDec 27, 20255.0This little shop is very cute and the atmosphere is amazingly welcoming. A special thanks to all the licensed nurses who took part in my piercing process, especially Maggie! Maggie made this experience positive and less nerve-wracking. The last time I had a piercing was when I was a baby and I'd be lying if I said I wasn't a little nervous. Maggie was so easy to talk to and talked me through the process in such a calming way 😊 If you end up getting your piercing here, you're in good hands 🙌🏻
Frequently Asked Questions About Rowan Downtown Naperville
Do you accept walk-ins?
Appointments are encouraged, but we welcome walk-ins.
Do you pierce babies?
We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.
How much do piercings cost?
Piercings start at $35 each + the cost of piercing jewelry.
What piercing placements do you offer?
Rowan offers lobe, upper lobe, mid helix, helix, forward helix, flat, conch and tragus, however, piercing placement availability may vary by studio location. We do not pierce the daith, industrial, nose or other body parts beyond the ears.
Do you accept cash?
We are a cashless studio.
Do you accept walk-ins or are appointments required?
Appointments are encouraged, but we welcome walk-ins.
Are babies allowed to get pierced at Rowan Downtown Naperville?
We pierce babies as young as 2 months old, requiring one DTaP vaccine for children ages 5 and under.
What is the starting price for piercings at Rowan Downtown Naperville?
Piercings start at $35 each plus the cost of piercing jewelry.
Which types of ear piercings are offered at this location?
We offer lobe, upper lobe, mid helix, helix, forward helix, flat, conch and tragus piercings. Some placements may vary by studio location, and we do not pierce daith, industrial, nose, or other body parts beyond the ears.
Does Rowan Downtown Naperville accept cash payments?
This is a cashless studio; cash payments are not accepted.
What are the opening hours for Rowan Downtown Naperville?
The studio is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is Rowan Downtown Naperville located?
The studio is located at 50 South Main Street, Suite 136, Naperville, IL 60540, USA.
Are there any popular stores near Rowan Downtown Naperville where I can shop before or after my piercing appointment?
Yes, Anthropologie is a nearby clothing and retail store where you can shop before or after your visit.
Is there a convenient office space rental nearby if I need to work close to Rowan Downtown Naperville?
Yes, Regus, offering shared office space, is nearby and could be a convenient option if you need workspace near the studio.
Are there any real estate services near Rowan Downtown Naperville if I am new to the area?
Several nearby real estate agents and services, including Pam Benda, Realtor and Cristina Gluszek with The Bempah Group, can assist you with property needs around the studio.