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Lush Cosmetics Naperville

4.8
(165 reviews)

Business Details

119 S. Main Street, Naperville, IL
60540, United States
(630) 637-9016
http://www.lush.com

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Naperville
119 S. Main Street, Naperville, IL
60540, United States

Hours

Reviews

4.8
165 reviews
5 stars
150
4 stars
6
3 stars
3
2 stars
0
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service and making shopping experiences enjoyable.

Product Quality

Customers appreciate the high quality of Lush products, noting their vegan and cruelty-free nature, as well as their effectiveness.

Store Atmosphere

The store is often praised for its inviting atmosphere, pleasant scents, and engaging product demonstrations.

Mixed Experiences

While many reviews highlight positive interactions, there are some reports of negative experiences, particularly regarding staff treatment of certain customers.
  • AC
    Amy Chelle
    Feb 16, 2026
    5.0
    The employees were phenomenal and so very helpful to everyone, engaging and energetic while being very busy! Helped me find a scent I love and not to mention their stance on there values!!! Perfection!!!!! Thanks ladies
  • SG
    Shakeira Galloway
    Jan 25, 2026
    5.0
    This was my first time in a Lush store and this was the best experience I could have asked for! All the staff were super helpful and so attentive. I would absolutely recommend this location. I will definitely come back; and come back often!
  • JK
    Jordan Keller
    Jan 5, 2026
    5.0
    My daughter and I had the absolute best time thanks to Livy. She was WONDERFUL. I hope corporate can see this review. She took her time and understanding our needs . Then made it a wonderful experience for my daughter and I. I wish more stores had a Livy in there store. She has the best customer service and super warm and welcoming. We love our skincare, sugar lips and mascara! We plan on coming back soon for the soaps!
  • EL
    Elvi L
    Jan 3, 2026
    5.0
    Staff was amazing. Very helpful and friendly.
  • MW
    misty waters
    Dec 29, 2025
    1.0
    Worst experience EVER I walked in and there was two people shopping and two clerks working. First off they didn’t even acknowledge me in the store not a hello or welcome nothing. Then as more WHITE PEOPLE came in I listened as they were greeted and helped as I walked around in the store invisible.Even when the store was empty except for me they still acted like I wasn’t in there. I came to spend money with them but I will keep my money. Maybe they need to do some education on how to treat everyone the same

Frequently Asked Questions About Lush Cosmetics Naperville

What types of products does Lush Cosmetics Naperville offer?

Lush Cosmetics Naperville offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, moisturizers, and body lotions.

What are the store hours for Lush Cosmetics Naperville?

The store is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from Lush Cosmetics Naperville

Lush Cosmetics Naperville partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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