Business Details
About
Hair SalonBeauty Salon
Great Clips in Naperville, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1211 E Ogden Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Naperville, IL!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
365 reviews
5 stars
213
4 stars
88
3 stars
28
2 stars
10
1 star
26
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, professional, and engaging during their visits.
Quality of Haircuts
The quality of haircuts received mixed reviews; while many customers were satisfied, some reported inconsistent results and dissatisfaction with specific stylists.
Pricing Concerns
Several customers expressed concerns about rising prices, feeling that the cost of haircuts has become too high for the service provided.
Customer Service Issues
A few reviews highlighted negative experiences with customer service, particularly regarding staff behavior and handling of appointments.
Convenience and Efficiency
Customers appreciated the convenience of online check-in and the quick service, often noting minimal wait times.
- MCMark CNov 6, 20251.0Recently somehow my debit card was used and I've been waiting for the GM to refund me. I've never heard of a salon not having a way to refund. Its been a week and no reply from anyone.
- JDJOHN DORNEANUOct 17, 20255.0I get a great hair cut on my place 1211 E Ogden in Naperville every month and I enjoy seeing workers at the place, they are nice and friendly, engaged in any conversation.
- SJslc jacOct 2, 20255.0Best service every time I visit, my stylist is excellent!!!!
- ACAnna CoccaroAug 15, 20255.0Very nice clean place and very friendly/ professional staff always got great haircuts here
- HAHyder AbadinAug 5, 20251.0I actually enjoyed coming here in the past for haircuts. Stylists were great, location was clean, all was good. However, had a terrible experience with the ‘’manager” today. As I was walking in for my haircut, I took a picture of a flyer promoting $5.99 haircuts as a back to school promotion. I was planning to send the picture to my wife as we were planning on getting our kids’ haircut. The “manager” told me that I couldn’t take a picture of the flyer that was posted on their window (which I’m posting here). She stated that she doesn’t want it going viral and that it is against policy to take photos of the location. And she wasn’t nice about it at all. I mean, seriously, you put a poster out for the public to see and then get upset with me for taking a photo of it. I left without my haircut. Needless to say, I won’t be coming back to this location again.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services are offered at Great Clips Naperville North?
Great Clips Naperville North offers haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, blow dry, and styling services. Some salons offer perms.
How can I save time at Great Clips Naperville North?
You can use Online Check-In via the Great Clips app or their website to add your name to the waitlist, view estimated wait times, and receive text alerts when your wait is nearly over.
Do I need an appointment to get a haircut at Great Clips Naperville North?
No appointment is necessary. Great Clips operates on a walk-in basis, but Online Check-In is available to help you save time.
What payment methods does Great Clips Naperville North accept?
Great Clips Naperville North accepts Mastercard and Visa credit cards, as well as debit cards. They do not require cash only.
Is Great Clips Naperville North wheelchair accessible?
Yes, this salon has a wheelchair accessible entrance to accommodate all customers.
What are the operating hours of Great Clips Naperville North?
They are open Monday to Friday from 8:30 AM to 8:00 PM, Saturday from 8:30 AM to 5:30 PM, and Sunday from 9:00 AM to 5:00 PM. The salon is closed on Thanksgiving and Christmas Day.
Can I request a specific stylist using Online Check-In?
No, Online Check-In does not allow requesting a specific stylist for safety reasons. However, you can ask for a stylist upon arrival, but this may increase your wait time.
What nearby places can I visit before or after my haircut at Great Clips Naperville North?
Nearby, you can enjoy dining at Tropical Smoothie Cafe, Naansense (Indian restaurant), or Kura Revolving Sushi Bar. Shopping options include Ogden Mall and RadioShack. You might also visit CVS Pharmacy or enjoy a coffee at Panera Bread.
Is there another Great Clips salon near this location?
Yes, there is another Great Clips salon nearby offering similar haircare and beauty services.
How can nearby transit or locations help me find Great Clips Naperville North?
Great Clips is located at 1211 E Ogden Ave, near well-known spots like Ogden Mall and Tropical Smoothie Cafe, making it easy to find and a convenient stop during your shopping or dining plans.