Urooj received numerous positive reviews for her expertise, attention to detail, and ability to understand and execute clients' requests.
Customer Service
While many customers praised the friendly and accommodating staff, some reported negative experiences with rudeness and lack of professionalism from certain stylists.
Hair Quality
Several customers expressed satisfaction with the quality of their haircuts and color, noting that they left the salon feeling beautiful and confident.
Hygiene Concerns
A few reviews raised serious concerns about hygiene practices, including unclean tools and unpleasant odors from water used during treatments.
Mixed Experiences
While many clients had positive experiences, there were notable instances of dissatisfaction, particularly regarding communication and stylist attentiveness.
MM
Marina
Nov 11, 2025
5.0
I absolutely love working with Urooj! She listens to what I'm looking for, gives me honest feedback and makes sure I leave happy. Id highly recommend her and will be coming back!
TS
Tiffanie Sperling
Sep 13, 2025
5.0
I had my hair colored and cut today by Nina. This is the best my hair has ever looked. She is an expert! Not only did she listen to me, she voiced her concerns about what I was asking for to make sure I would be happy. I highly recommend!!!
MS
Marya Al Shekha
Sep 3, 2025
1.0
I went with my mom and sister to this salon, and what happened to them was beyond disappointing. Both stylists, Angelina and Sherry, showed a complete lack of professionalism.
My sister went in with very clear written instructions and photo references. Instead of following them, Angelina cut her bangs way too short and uneven, added disconnected layers, and ignored the style she had specifically asked for.
When my mom went back to have Sherry fix the cut, the situation only got worse. Sherry was dismissive, blamed my sister’s hair texture instead of admitting the haircut was done poorly, and tried to excuse Angelina by saying she was new and “everyone makes mistakes.” That might be true, but it should never be at the cost of someone’s hair. She wasn’t open to feedback and refused to take accountability.
On top of that, Sherry used water with a strong, moldy smell that left my mom’s scalp irritated and her hair with a terrible odor—it raised real concerns about hygiene and possible contamination. Even worse, when my mom asked her to give her space, Sherry physically grabbed her hand, which was completely inappropriate and unacceptable.
The tools and brushes looked unclean, and during the second visit, Sherry didn’t even place a cape on my mom—she left with her clothes covered in hair.
This entire experience was especially painful because my sister has been dealing with health issues that caused significant hair loss, and she had been patiently waiting for her hair to grow back. Now it’s ruined. Her bangs are so short and uneven that it’ll take months to grow them out, not to mention the extra cost to fix the damage.
We tried calling the salon multiple times to speak to a manager but never got through.
We originally came to this salon hoping for a positive experience, but instead my mom and sister left with damaged hair, stress, and disappointment. I would never recommend this place, and I strongly urge others to think twice before going.
LP
LEUSON PERLAZA
Jul 29, 2025
5.0
Delicioso
AL
Arian Long
Jul 23, 2025
5.0
I had a thorough and affirming hair consultation with Urooj at the South Naperville Frank Gironda hair salon that lasted 30-45 minutes. She carefully understood my scalp concerns, natural hair texture, product history, and hair care goals. Highly recommend her to anyone seeking expert natural or textured hair care in Naperville!
Frequently Asked Questions About Frank Gironda - Rt 59 Naperville
What are the operating hours of Frank Gironda - Rt 59 Naperville?
The salon is open Monday to Thursday from 9:00 AM to 9:00 PM, Friday from 9:00 AM to 8:00 PM, Saturday from 8:00 AM to 5:30 PM, and Sunday from 11:00 AM to 5:30 PM.
Where is Frank Gironda - Rt 59 Naperville located?
It is located at 3224 S Route 59 #104, Naperville, IL 60564, USA.
How can I contact Frank Gironda - Rt 59 Naperville?
You can reach them by phone at +1 630-904-3600 or email jaclyn@frankgironda.com.
What type of business is Frank Gironda - Rt 59 Naperville?
It is a hair salon specializing in hair care and beauty services.
Does Frank Gironda - Rt 59 Naperville have a social media presence?
Yes, they have a Facebook page at http://www.facebook.com/FRANKGIRONDA and an Instagram handle @FRANKGIRONDAsalon.
Are there any other hair salons near Frank Gironda - Rt 59 Naperville?
Yes, nearby hair salons include Snips Snips Haircuts For Kids, A Cut Above by Kristen Preston, Ella's Hair Wonderland, and Jen Romanowski at The Salon.
What dining options are available near Frank Gironda - Rt 59 Naperville?
Nearby restaurants include Giordano's Pizza, Shahirizada Restaurant, Noodles Pho U, Kabab King Grill, Gumii, and McDonald's for a variety of cuisines to choose from.
Are there any cafes or dessert spots close to the salon?
Yes, you can visit Thatsanice for ice cream and PureBerry Acai Bowls for smoothies and healthy cafe options nearby.
Can I visit other beauty-related stores or spas near Frank Gironda - Rt 59 Naperville?
Yes, nearby options include Southern Roots, a beauty and spa center, and Cookie Cutters, which offers cosmetic and beauty supplies.
Are there any health or wellness facilities near the salon?
Athletico Physical Therapy - Naperville South on Rte 59 and the Veterinary Emergency Group are nearby health and medical facilities.