Frank Gironda - 75th & Hobson

Reviews

• ST

  Susan Tas

  Sep 3, 2025
  1.0
  Extremely Disappointed Unprofessional Experience with Both Stylists I had a very disappointing experience with both stylists at this salon Angelina and Sherry. I came in with clear, detailed written instructions and photo references. Unfortunately, Angelina cut my bangs far too short and uneven, added disconnected layers, and ignored the style I specifically requested. When I returned for a correction with Sherry, the experience was equally upsetting. She was dismissive, blamed my hair texture instead of acknowledging the poor haircut, During the correction visit, Sherry repeatedly insisted the issue wasn’t the haircut itself, but rather the texture of my hair. She went as far as to say that if my hair were different or “Asian” the cut would have worked better. I was being blamed for how my hair naturally grows. She also excused Angelina’s mistakes by saying she’s new and was probably too shy to tell you and defended the first stylist by saying she was new and "everyone makes mistakes" but not at the cost of someone's hair. She wasn't open to feedback and refused to take accountability. I found these comments dismissive and unprofessional instead of taking responsibility for the poor haircut She also used water with a strong, unpleasant, almost moldy smell that irritated my scalp and left my hair with a terrible odor I was genuinely concerned about hygiene and possible fungal contamination.. Worst of all, she physically grabbed my hand when I asked her to give me space which I found completely inappropriate and unacceptable. I called the salon three times to speak with a manager but was never able to reach one yet . The brushes were clearly unclean, and during the second visit, Sherry didn't place a cape on me while cutting my clothes have hair on it. What makes this experience even more painful is that I've been dealing with serious health issues that caused significant hair loss. I had been patiently waiting for my hair to grow back for a long time and now it's completely ruined. The bangs are so short and disconnected that I'll have to wait many more months just to grow them out and repair the damage. On top of that, I'll need to spend even more money trying to re-style and fix this. I originally came to this salon hoping for a bit of joy and change. Instead, I left feeling worse with damaged hair, stress, and disappointment. I won't be returning, and I strongly urge others to be extremely cautious I also uploaded a photo of the result and another of the style I originally asked for the difference is shocking.
• BH

  Brad Van Horn

  Jun 14, 2023
  5.0
  Sheri has cut and colored my hair every month for the last 20 years. You can’t say that about many people in your life. I come out of the salon looking like a movie star; it’s fun to feel that good! My wife and daughter also use Sheri’s services. I would highly recommend her to anyone.
• SO

  Shirley Olszewski

  Jan 13, 2022
  5.0
  First time here. Great coloring and cut by Xela. Definitely will be going back.
• LL

  Lois Lawson

  Aug 23, 2020
  5.0
  On time, personable service, professional stylists

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