Great Clips

4.1
352 reviews

About

Hair SalonBeauty Salon
Great Clips in Mount Vernon, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 400 S 42nd St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Mount Vernon, IL!

Details

  • Requires appointmentNot available

Location

Great Clips
400 S 42nd St, Mount Vernon, IL
62864, United States

Hours

Reviews

4.1
350 reviews
5 stars
215
4 stars
58
3 stars
26
2 stars
11
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on haircut quality; some customers received excellent cuts while others reported significant dissatisfaction and uneven results.

Staff Attitude

Customer experiences with staff vary widely; some found them friendly and professional, while others reported rudeness and lack of attention.

Efficiency

Many customers appreciated the quick service and online check-in, though some noted long wait times and rushed haircuts.

Customer Experience

Several customers expressed frustration with management and customer service, particularly regarding complaints and handling of issues.

Child-Friendly

Positive feedback on staff's ability to handle children's haircuts, making the experience enjoyable for kids.
  • JW
    Jessica Wheeler
    Nov 7, 2025
    1.0
    Took my daughter here this morning asked for simple layers. It looked like the stylist cut huge chunks out not blended. I've never seen layers look so bad in all my life and We always get layers and have for years it did not look good and I had to state that several times for her to fix it and she was condescending and rude. Just bc you have been cutting hair a long time doesn't mean you can't do a bad job. Everyone has bad days. Also had to ask her to give my daughter a mirror so she can see for herself. Also charged me for an adult cut for my child. Never going to this location again and I don't. Advise anyone else to either.
  • TB
    Teresa Baker
    Sep 25, 2025
    5.0
    Always get great service
  • DC
    Don conrad
    Sep 11, 2025
    4.0
    Friendly competent service
  • TF
    Tyler Frerich
    Sep 9, 2025
    1.0
    I asked for a lower taper fade on the sides and a messy fringe in front and on top of my head and the girl doing my hair gave me an uneven side and gave me really high bangs. Not a lower taper fade and a messy fringe. I have 8th grade pictures in a week and I don't know if I can revive this haircut in time.
  • MF
    Mindy Firestone
    Jul 12, 2025
    2.0
    Under cut was as asked for. Top was nowhere close to the city I wanted. Had a picture for reference that showed each side and front and back, the stylist looked at it for 10 seconds and never looked at it again. Was so upset when I left I couldn't even look at the stylist.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.