Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Mattoon, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1017 Charleston Ave E offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Mattoon, IL!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
303 reviews
5 stars
234
4 stars
35
3 stars
11
2 stars4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the staff for being friendly and skilled, there were several complaints about specific stylists not meeting expectations or lacking experience.
Customer Experience
Overall, customers reported a positive experience with quick service and a welcoming atmosphere, although some expressed frustration with inconsistent service.
Online Check-In
The online check-in system was frequently mentioned as a convenient feature that reduces wait times, enhancing the overall customer experience.
Mixed Quality
There were mixed reviews regarding the quality of haircuts, with some customers expressing satisfaction while others reported dissatisfaction with their cuts.
- ADAmber Dagg2 days ago5.0Always very polite, they listen to you instead of just doing what they want, they don't try to rush you out the door, very thorough. Will keep going back.
- WCWhitney CranfordNov 26, 20251.0My husband came here today for a haircut and beard trim. I am extremely disappointed.. I didn’t get the name of woman that did his hair but she had split dyed hair with pink in the middle (I think) . This was his second time with her and she did the opposite of what he had asked for . He wanted a fade and cut on the top with a beard trim. The cut took less than 20 minute. It could have been blended better around the top of his beard going into his hair , she didn’t clean him up whatsoever, she left hair all over him (she did this the last time to) , I do not recommend.. It is very clear this woman has no experience, I’ve never been to cosmetology school a day in my life and I can assure i could do 100% better I was also going through reviews today and this woman has Multiple bad reviews!! If it isn’t your passion find a new career!!
- CCChristopher CranfordNov 26, 20251.0Idk what her name was But this is the 2nd time she has messed my hair up she don’t clean the hair off or anything just complet Lazyness This is not the job for her she needs to go back to fast food or something what a waist of 40$ Shame on yall
- CPCarla PoormanNov 16, 20251.0Their app is really messed up and will not let you create a new account for some reason! Only way to make an appointment is to call or take your chances and do a walk-in!
- NNNaomiNov 14, 20255.0Brittani did a great job and friendly lady! Thank you, Brittani🎶
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What services does Great Clips Mattoon By Starbucks offer?
Great Clips Mattoon offers affordable haircuts for men, women, and kids along with beard trims, bang trims, shampooing, blow dry, and styling. Some salons provide perms and updos.
Do I need an appointment at Great Clips Mattoon?
No appointment is necessary. Walk-ins are welcome, or you can use Online Check-In to save your spot on the waitlist.
How does Online Check-In work at Great Clips Mattoon?
You can add yourself to the waitlist online, see estimated wait times, and receive ReadyNext text alerts when your wait time is about 15 minutes.
Can I request a specific stylist using Online Check-In?
No, stylist requests are not allowed through Online Check-In. However, you can request a stylist in person when you arrive, but this may increase your wait time.
What are the operating hours for Great Clips Mattoon?
Great Clips Mattoon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
Does Great Clips Mattoon sell haircare products?
Yes, they sell Great Clips exclusive products along with brands like American Crew, Paul Mitchell, and Sexy Hair.
What nearby places can I visit around Great Clips Mattoon?
Near Great Clips Mattoon, you can visit Starbucks for coffee, Jersey Mike's Subs for sandwiches, and PetSmart for pet supplies.
Can I grab a meal or snack before or after my haircut near Great Clips Mattoon?
Yes, nearby dining options include Q Q Buffet for Asian cuisine, Taco Bell for fast food, and Cracker Barrel Old Country Store for southern-style meals.
Are there entertainment or leisure spots near Great Clips Mattoon?
Yes, you can enjoy the Lucky Jacks 4 casino and bars like Stadium Grill or Buffalo Wild Wings after your haircut.
How can nearby stores like AT&T or Cricket Wireless be useful when visiting Great Clips Mattoon?
If you need mobile phone services or accessories while visiting Great Clips, nearby stores like AT&T and Cricket Wireless offer convenient shopping options.