Business Details
About
Hair SalonBeauty Salon
Great Clips in Joliet, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2300 Essington Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Joliet, IL!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.2
284 reviews
5 stars
190
4 stars
45
3 stars
10
2 stars
6
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some stylists providing excellent haircuts while others delivered poor results.
Staff Competence
Several reviews highlighted a lack of skill among certain stylists, particularly with ethnic hair and specific haircut requests.
Customer Experience
Many customers expressed dissatisfaction with the overall customer service, citing rudeness and lack of attention from staff.
Online Booking
Positive feedback was noted regarding the convenience of online check-in and appointment scheduling.
Pricing Concerns
Customers mentioned rising prices and questioned the value of the service received compared to the cost.
- BIBrian IonashkuOct 19, 20251.0had the worse hair cute ever done by older women Diane😤😤😤
- TTTiarra ThompsonOct 16, 20251.0If I could give this no stars I really would. Gladys took me as a client and did not nothing about hair. Instead of saying she is not skilled with working with ethnic hair, she took me provided me with a terrible service and took my money. I felt robbed because I essentially paid for her to play in my hair. When I mentioned to her that I was not satisfied with my service she just stared at me. She is not skilled in any area… hair or customer service. I will be contacting corporate and letting anyone who will listen to not go to great clips in Joliet. Service is terrible. Gladys is not a skilled professional and does not know what she is doing. UPDATE: the management is lousy as well. Manager Adrianna basically racially profiled me among calling me and assumed all sorts is racist things about me per our phone call. Will be contacting corporate again, bbb, and all social media news outlets to let them know how racist this store is.
- DHDeen HowenOct 13, 20251.0I came in a couple of weeks ago. I had an unusual problem with my hair and asked about a stylist who offered services to help with the problem. The stylist obviously wasn't working there anymore, but the older blonde woman whom I was speaking with, couldn't have been more rude and off-putting. She couldn't have cared less about me. Not good. I will tell my friends and acquaintances that unless they like to feel unwelcome, they should avoid this establishment.
- BDBrett DopheideSep 11, 20255.0Gladys did exactly what I asked
- GGGreg GerschSep 11, 20255.0Diane did a wonderful job.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Essington Plaza offer?
Great Clips Essington Plaza offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, and styling services. Some locations also offer perms. Walk-ins are welcome, and no appointment is necessary.
Can I check in online before arriving at Great Clips?
Yes, Great Clips provides an Online Check-In service through their website and mobile app, allowing you to add yourself to the waitlist and see estimated wait times, saving you time at the salon.
Are appointments required at Great Clips Essington Plaza?
No, Great Clips operates as a walk-in salon, so you don't need an appointment. However, you can use Online Check-In to secure your place on the waitlist ahead of arrival.
What are the operating hours of Great Clips in Joliet at Essington Plaza?
The salon is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. Holiday hours may vary, with closures on Thanksgiving and Christmas Day.
Does Great Clips sell haircare products?
Yes, Great Clips offers exclusive branded products like Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, along with popular commercial brands such as American Crew® and Paul Mitchell® sold in salons.
Can I request a specific stylist when using Online Check-In?
Currently, Online Check-In does not allow requesting a specific stylist for safety and scheduling reasons. However, you can request your preferred stylist upon arrival, noting it may increase your wait time.
Are perms available at Great Clips Essington Plaza?
Perm services are offered at select Great Clips salons. Please contact the Joliet Essington Plaza salon directly to see if perms are available at this location.
What nearby businesses can I visit before or after my haircut at Great Clips?
You can visit nearby places like Taco Mex Restaurant for a meal, Dairy Queen for a quick treat, or the Speakeasy Pop Up Bar and Cork Wine Bar to unwind. The Sprint Store by Air is nearby for telecommunications needs.
Are there other hair salons near Great Clips Essington Plaza?
Yes, nearby hair salons include Supercuts and Giarrante's Barber Shop, providing alternative options for hairstyling services in the area.
How can nearby transportation or services help me visit Great Clips at Essington Plaza?
Nearby ATMs such as Chase ATM, Coinhub Bitcoin ATM, and Bitcoin Depot provide convenient cash access. Also, service providers like The UPS Store and SalonCentric are close by, making it easy to run errands around your salon visit.