Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Highland, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12551 State Route 143 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Highland, IL!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.2
194 reviews
5 stars
123
4 stars
29
3 stars
19
2 stars
5
1 star
18
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and accommodating staff, with specific mentions of individual stylists who provided excellent service.
Haircut Quality
Feedback on haircut quality was mixed; while some customers were very satisfied, others reported poor experiences with uneven cuts and rushed services.
Wait Times
Customers expressed frustration with inconsistent wait times, particularly when using the online check-in system, which sometimes did not reflect actual wait durations.
Cleanliness and Environment
The establishment was generally noted as clean and welcoming, contributing positively to the overall customer experience.
Communication
Several reviews highlighted good communication from staff, although there were instances of miscommunication regarding haircut requests.
- CLChris LaydenDec 17, 20255.0Always a great atmosphere with a great staff
- MMMark MossDec 6, 20255.0They do great. Danielle is wonderful. They need some 80 inch TV's with cable for the games. Let's make that happen.
- JGJessica GarzaOct 13, 20255.0We have been coming to highland great clips for couple years now, Jenessa gets her hair cut for her birthday every year!!! Everyone is always so pleasant to us they really take their time with her and her disability!!!! They really try to cumuncate with her!!!!
- MKMark KabureckOct 7, 20255.0Good people who do a good job for the price
- CKCurtis KinnickAug 15, 20252.0She seemed to to rushing through the haircut and my hair was not evenly cut. I will not be back.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Highland Crossing offer?
Great Clips Highland Crossing offers haircuts for men, women, kids, and seniors, as well as beard, bang, and neck trims. Other services include shampooing, blow drying, hair styling, and select salons offer perms.
Do I need an appointment to get a haircut at Great Clips Highland Crossing?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to add yourself to the waitlist and save time.
What is the Online Check-In service and how does it work?
Online Check-In lets you see estimated wait times and add your name to the waitlist from your smartphone, allowing you to avoid waiting at the salon. You can also sign up for ReadyNext text alerts to be notified when your wait time is about 15 minutes.
Are there any services that cannot be booked through Online Check-In?
Yes, Online Check-In cannot be used for perms and formal updos, which usually require appointments. Not all salons offer perms, so call your local Great Clips for details.
What are the operating hours for Great Clips Highland Crossing?
The salon is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 9:00 AM to 4:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Great Clips Highland Crossing sell haircare products?
Yes, the salon sells exclusive Great Clips haircare and styling products for men, women, and kids, as well as well-known brands like American Crew, Paul Mitchell, and Sexy Hair.
What nearby places can help me plan my visit to Great Clips Highland Crossing?
Near Great Clips Highland Crossing, you'll find Edward Jones for financial services and Cato Fashions for women's clothing. You can easily combine your haircut visit with shopping or financial errands nearby.
Are there food options near Great Clips Highland Crossing if I want to grab a bite before or after my appointment?
Yes, nearby eateries include Jimmy John's sandwich shop, Burger King for fast food, and Domino's Pizza for takeout or delivery, providing convenient meal options around your salon visit.
What mobile phone stores are close to Great Clips Highland Crossing?
Nearby mobile phone stores include AT&T Store, Verizon, Russell Cellular, and T-Mobile, giving you options for phone services or purchases when visiting the area.
Can I request a specific stylist when I check in online at Great Clips?
No, Online Check-In does not allow stylist requests to protect their schedules. However, you can request a particular stylist in person when you arrive, though this may increase your wait time.