Business Details
About
Hair SalonBeauty Salon
Great Clips in Gurnee, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 6695 Grand Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Gurnee, IL!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
294 reviews
5 stars
187
4 stars
36
3 stars
12
2 stars
8
1 star
51
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customer experiences with stylists are mixed; while some stylists like Billy and Emanuel receive high praise for their skills and customer service, others have been criticized for poor execution and lack of professionalism.
Customer Service
There are reports of inconsistent customer service, with some customers experiencing friendly and attentive service, while others faced rudeness and dismissive attitudes from staff.
Wait Times
Customers frequently mention long wait times and issues with the online check-in system, leading to frustration and dissatisfaction.
Haircut Satisfaction
Many customers express dissatisfaction with their haircuts, citing uneven cuts and stylist errors, while others report being pleased with their results.
Cleanliness and Environment
The salon is generally noted for being clean and well-maintained, contributing positively to the overall customer experience.
- TTTrisha3 days ago5.0Tony was a very sociable person! Did a wonderful job with my haircut.
- SPSteve PNov 12, 20255.0Called at the last min to see if anyone could braid my daughter’s hair and they happily said come on over. When I got there, they said the credit card machine had just went down and unfortunately I did not have cash on me and so we were going to leave until Aracely volunteered to do it for no charge! So awesome of her to offer! She wouldn’t even let me Venmo her. Did an excellent braid for my daughter! Super sweet of her as she did not have to do that! 🙌🏼
- LMLiza McDinnesNov 8, 20255.0Great Clips is a place for me from the beginning. I tell them what to do and they do it exactly more often within my satisfaction, nice good clean haircut. More power to each of their personnel ( hairdresser )
- WFWaiting FasterOct 22, 20251.0I wanted a short haircut with bangs and my stylist completely messed up my bangs. I now have to wear a beanie throughout the season and hope my hair is back to normal by spring. Will not ever be returning
- AFAlyssa FinchOct 21, 20251.0You guys butchered my besties hair and he's so upset. He says he now has to wear a hat for the rest of this season and you're lucky it's fall going into winter! The fact he even paid is beyond me!!!! Why would anyone make him look the way you did? He is devastated and pissed!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Stonebrook Commons offer?
Great Clips Stonebrook Commons provides affordable haircuts for men, women, kids, and seniors, including beard trims, bang trims, shampooing, blow drying, and styling. Some salons offer perms by appointment.
Is it necessary to schedule an appointment at Great Clips in Gurnee?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to add your name to the waitlist and save time waiting.
How does Online Check-In work at Great Clips?
You can check estimated wait times and add yourself to the waitlist online. Once checked in, you can sign up for ReadyNext text alerts to receive a message when your wait time reaches 15 minutes.
What are the operating hours for Great Clips Stonebrook Commons?
Monday to Friday they are open from 9:00 AM to 8:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Does Great Clips sell haircare products?
Yes, Great Clips offers branded haircare and styling products including Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, along with commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
How can I request a specific stylist at Great Clips?
While you cannot request a stylist through Online Check-In, you can ask for a specific stylist when you arrive at the salon. Note this may increase your wait time.
Are Great Clips salons wheelchair accessible and what payment methods are accepted?
Yes, Great Clips has wheelchair accessible entrances and accepts major credit cards including Mastercard and Visa. Debit cards are also accepted; they do not require cash only.
Can you tell me about nearby places where I can grab a coffee or a quick bite before or after my haircut?
Nearby Starbucks and Einstein Bros. Bagels offer convenient spots to enjoy coffee or a quick bite before or after your haircut appointment at Great Clips.
What nearby stores can I visit for grocery shopping when coming to Great Clips in Gurnee?
Mariano's is a nearby supermarket and grocery store where you can shop conveniently when visiting Great Clips at Stonebrook Commons.
Are there fitness or wellness centers close to Great Clips where I can go after my salon visit?
Yes, The Exercise Coach and HOTWORX yoga studio gyms are located nearby, making them good options to visit after your haircut appointment at Great Clips.