Business Details
About
Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more.
In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location).
You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.)
We can't wait to see you!
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
155 reviews
5 stars
106
4 stars
17
3 stars
9
2 stars2
1 star
21
- RSRafal SOct 1, 20251.0We made a purchase at the end of August and tried to return it on the 30th day, within the 30 day return window. We arrived at the store as they were closing the store at 7pm. They locked the door in front of us and wouldn't let us in. From there, the same evening, we decided to go to a Sephora location at Kohls, since they were open till 10pm. Lady there told us that their Sephora is not the same and they used different system, so she won't be able to do anything. The very next day we went back to the original location in Geneva, when we attempted to make a refund they refused to accept the return or even allow an exchange because it was over the 30 day period. If they were to let us in the day before or their Kohls location was part of the same chain we wouldn't have this issue. At the Geneva store they told us to call customer service number and if they authorize return, they will accept it. After an hour on hold, a Customer Service rep told us that indeed their return policy is 30 days and they are unable to authorize anything, so we cannot return or exchange it after 30 days. It was a waste of time and money. This new policy is ridiculous and they are running two different chains under one name and logo, without disclosing it to customers. That's some shady business practice. We won't be shopping at Sephora anymore.
- RBrandall bajemaSep 28, 20255.0This review is from Jan. I was in Sephora, Sunday , September 28. Alejandra and crew were so above and beyond helpful, kind, and at the same time professional.
- SBsarah bingleySep 18, 20255.0elizabeth was so sweet & helpful! she gave me a great perfume recommendation and was super friendly. :)
- KLkate leslieJul 12, 20255.0Everytime I come to this sephora all the workers are very nice!! Most of the time I come in looking like a bum, no makeup (bc I want to get matched with new foundations) and I don't feel judged at all 🩷 I've heard that sephora workers can be judgy and mean and that is not what I have experienced at this place 🫶🏽
- MPMichelle PJun 14, 20251.0I absolutely hate the 30 day return policy past Sephora. I had unopened items and came back from traveling and could NOT return. For that reason not only will I NEVER shop at Sephora I will won't shop at Kohl's. I think it's unreasonable when you have NEVER OPENED, SEALED PRODUCT
Frequently Asked Questions About SEPHORA
What are the regular business hours for SEPHORA in Geneva, IL?
SEPHORA Geneva is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does SEPHORA offer in-store and curbside pickup options?
Yes, SEPHORA offers both in-store pickup and curbside pickup options for your convenience.
Can I get same-day delivery from SEPHORA in Geneva?
Yes, SEPHORA provides same-day delivery services depending on your location, with applicable delivery fees.
Where is SEPHORA located in Geneva, IL?
SEPHORA is located at 406 Commons Dr, Geneva, IL 60134, USA.
What popular beauty brands can I find at SEPHORA Geneva?
You can find brands such as Fenty Beauty by Rihanna, Drunk Elephant, Sephora Collection, Anastasia Beverly Hills, NARS, Estée Lauder, and many more at SEPHORA Geneva.
Is SEPHORA Geneva accessible for customers with wheelchairs?
Yes, SEPHORA Geneva has a wheelchair accessible entrance.
What languages are spoken at SEPHORA Geneva to assist customers?
SEPHORA Geneva has staff who speak English, Spanish, French, Chinese, Japanese, and Korean to assist customers.
Are there any popular shopping spots near SEPHORA Geneva for a combined shopping trip?
Yes, nearby you can visit J.Crew Factory for designer clothing and Pandora Jewelry for bridal and jewelry shopping, making it easy to combine your beauty and fashion shopping.
What nearby fitness venues are close to SEPHORA Geneva?
Holm Studio, a gym and fitness trainer venue, is located nearby, so you can enjoy a workout before or after shopping at SEPHORA.
If I want more cosmetic options, are there similar beauty stores near SEPHORA in Geneva?
Yes, The Cosmetics Company Store and Charlotte Tilbury beauty salon are nearby options for cosmetic and beauty supplies.