Great Clips in Elgin, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 246 S Randall Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Elgin, IL!
Customer experiences with stylists are mixed; while some received excellent haircuts, others reported significant dissatisfaction and poor execution of requested styles.
Service Speed
Many customers appreciated the quick service and minimal wait times, often highlighting the efficiency of the staff.
Customer Interaction
Feedback indicates a range of customer service experiences, with some stylists being friendly and accommodating, while others were described as rude or inattentive.
Cleanliness and Environment
The salon is generally noted for being clean, although some customers pointed out issues like mold in the facility.
Online Check-In Issues
Several customers expressed frustration with the online check-in system, citing inconsistent wait time estimates and difficulties with the process.
LM
Luis Marrero
Nov 7, 2025
1.0
Horrible customer service, walk in the door 6 minutes before closing, place was empty, 3 Barbers with no a single person in the seat and Barber tell me " Sorry we are closing in 6 minutes come back tomorrow", walk me to the door left Open sign ON, I went to KFC for my food, drive by door at 7:04 pm and the sign still says Open at the door and all 3 still in there with the place empty...Never again!!!
DA
Donna Askins
Nov 3, 2025
5.0
Wonderful! The stylist trimmed my hair perfectly, exactly as I requested. Recommend 🙂
BB
Bane Bersamina
Sep 17, 2025
5.0
Took care of my wife and daughter very nicely. Their hair looked great
RS
Richard Sherman
Jul 29, 2025
5.0
Best haircut I have had in about 3 years.
SL
Shawn Lowe
Jul 26, 2025
5.0
In and out in around 20mins. Fast and professional! Also pretty cheap. 20 bucks for my cut, and I didn't even have to ask for the texturing shears. A perfect cut.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are offered at Great Clips in Elgin, IL?
Great Clips provides haircuts for men, women, kids, and seniors, along with bang, neck, and beard trims, shampooing, blow drying, and styling. Some locations also offer perms.
How does the Online Check-In feature work at Great Clips?
Online Check-In lets you join the waitlist remotely, see estimated wait times, and receive text alerts when your turn is near, saving you time waiting at the salon.
Can I request a specific stylist when using Online Check-In?
No, stylist requests are not available via Online Check-In for safety reasons. However, you can request a stylist upon arrival, though it may increase your wait time.
What are the operating hours for Great Clips at 246 S Randall Rd, Elgin?
Open Monday to Friday from 9 AM to 7 PM, Saturday from 8:30 AM to 5:30 PM, and Sunday from 10 AM to 4 PM. Closed on Thanksgiving and Christmas Day.
Does Great Clips require appointments?
No appointments are necessary as Great Clips welcomes walk-ins. You can also use Online Check-In to join the waitlist before arrival.
What payment methods are accepted at Great Clips in Elgin?
They accept Mastercard and Visa credit cards as payment.
What nearby places can I visit before or after my haircut at Great Clips?
Nearby places include Otter Creek Wine and Spirits for shopping, Sammy's Mexican Grill for dining, and Star Nails of Elgin for additional beauty services.
How can customers use nearby party supply stores around Great Clips?
Customers can visit nearby party supply stores like Hop N Bounce Party Rental LLC and Party City for event planning and supplies, conveniently located near Great Clips.
Are there any nearby health and wellness stores close to Great Clips at Otter Creek Shopping Center?
Yes, GNC and BioViva skin care are nearby, providing vitamins, supplements, and skin care products for your wellness needs.
Is Great Clips accessible for customers with disabilities?
Yes, the salon has a wheelchair-accessible entrance to accommodate customers with disabilities.