SEPHORA at Kohl's

3.6
11 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty at Sephora at Kohl's CRYSTAL LAKE. Sephora is the beauty destination where all are welcome and what makes you unique is celebrated. Shop up to 125 brands for makeup, skincare, hair, and fragrance—including bestsellers like Rare Beauty by Selena Gomez, Sol De Janeiro, Charlotte Tilbury, and more. Our trusted Beauty Advisors are here to help you find products that perfectly fit your budget, lifestyle, and beauty needs. Clients can experience Sephora anywhere by visiting Sephora at Kohl’s or Kohl's online.

Details

  • Requires appointmentNot available
  • DebitAvailable

Location

SEPHORA at Kohl's
5420 NORTHWEST HWY, CRYSTAL LAKE, IL
60014, United States

Hours

Reviews

3.6
11 reviews
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  • GB
    Gwen Bennett
    Oct 20, 2025
    5.0
    Haileighs service, outstanding. Haileigh and Kayla made my day, The vibe in this Sephora was amazing!! Thank You 😊
  • BB
    Brandy Beauchamp-Boska
    Oct 1, 2025
    5.0
    What's the young lady who helped me find a good product for myself was just so sweet and kind. I wasn't sure about the product so she gave me a little sample. After using the sample two times, I went right back and bought the product!
  • AC
    Amairani Carrillo
    May 21, 2025
    1.0
    I went in to return an item and had a disappointing experience. There were two employees chatting with each other while customers, including myself, waited in line. It wasn’t until another customer approached them that they acknowledged us. The employee who eventually helped me an older woman with thick eyebrows did not greet me or respond when I said hello twice. She came off as completely unwelcoming and lacked basic customer service skills. The overall experience felt dismissive and unprofessional.
  • LF
    Liv F
    Jun 20, 2023
    3.0
    It was ok just some of the employees were a bit not as helpful or nice. I'm also pretty sure they thought that I was trying to steal from them cuz one lit asked me if I needed help and kept walking by me like 20 times even though I was js looking😭
  • MC
    Mock Curry
    Apr 4, 2023
    1.0
    I Tried to return a purchase from Sephora with a Sephora receipt and they would NOT take the return. It was clearly their products and they even acknowledged it. The return policy should be CLEARLY stated on the receipts. AFTER HUNTING through their SITE and through countless "IF Buts"!!!!!!!! The CORPORATE policy states that you can return products within 60 days of purchase for any reason. It DOES NOT STIPULATE YOU MUST FIND a SEPHORA INDEPENDENT STORE OF KOHL's. It simply states you should return items purchased in KoHL's to a KoHl's--> not the OPPOSITE. It is left up to arbitrary interpretation and NOT CLEARLY STATED. Here is a clue-->>If you buy from a Sephora independent store it must be return to an independent store--PUT IT on the Receipts and under the KOHLS SECTIONS TOOO. Called corporate and they said, "Hmmm we CoULd consider updating it on our website". This is clearly violating the trust of the customer and consumer rights, not to mention driving all around town. :(

Frequently Asked Questions About SEPHORA at Kohl's

What are the operating hours for SEPHORA at Kohl's in Crystal Lake, IL?

SEPHORA at Kohl's in Crystal Lake is open Monday to Thursday from 9:00 AM to 9:00 PM, Friday from 9:00 AM to 10:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.

What types of products can I find at SEPHORA at Kohl's?

You can find makeup, skincare, hair products, tools & brushes, fragrance, and bath & body products at SEPHORA at Kohl's.