Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Crystal Lake, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 230 W Virginia Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Crystal Lake, IL!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
257 reviews
5 stars
176
4 stars
39
3 stars
12
2 stars
4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported mixed experiences with haircut quality, with some praising specific stylists like JoJo and Erica, while others expressed dissatisfaction with their cuts and service.
Staff Professionalism
Feedback highlighted both positive and negative interactions with staff, with some customers appreciating friendly and professional service, while others encountered rudeness or unprofessional behavior.
Appointment System
There were complaints about the appointment system prioritizing walk-ins over scheduled appointments, leading to frustration among customers.
Cleanliness and Environment
Many reviews noted the cleanliness of the location and a generally welcoming atmosphere.
Wait Times
Customers experienced varying wait times, with some reporting quick service while others faced longer waits, especially during busy periods.
- RPRaoji Patel3 days ago5.0Charlotte is very dedicated employee. She is expert kind and good P R for great clip. Good job Charlotte . Thanks.
- EOEmily OrtizDec 16, 20251.0My boyfriend scheduled an appointment today and went in and they kept prioritizing walk ins over appointments… Why do you have an appointment system if you are just doing walk ins before them..?? where is the logic in that? It took 20 minutes of my boyfriend sitting there for the lady to even check him in too, which is ridiculous. get a better system.
- DKDorothy KlineNov 19, 20255.0Jojo did a fantastic job cutting my hair. She cut it exactly the way I wanted
- A1AlexGamerEpic 16Oct 16, 20251.0I went to get my hair trimmed, I normally have the average teenage boy fluffy hair fringe hairstyle. I went there said I needed a trim and I was given the complete opposite. Lots of hair was cut off and it was a lot more than a trim. The hairstylist that cut my hair also said I look like a fish
- JSJennifer SchmuhlOct 5, 20255.0Our 2.5 YO needed a haircut. JoJo helped us. She was very patient & sweet. Thank you 🤗
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling such as updos, and perms at select salons.
How can I save time when visiting Great Clips?
You can save time by using Online Check-In to add your name to the waitlist and see estimated wait times. You can also sign up for ReadyNext text alerts to receive a notification when your wait time is about 15 minutes.
Do I need an appointment at Great Clips Crystal Lake?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to reserve your spot on the waitlist and reduce your wait time.
What are the operating hours for Great Clips at 230 W Virginia Rd, Crystal Lake?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 10:00 AM to 4:00 PM. It is closed on Thanksgiving Day and Christmas Day; other holiday hours may vary.
Does Great Clips offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Where can I find Great Clips online check-in or app?
You can use the Great Clips Online Check-In through their website or download the Great Clips app from the Apple App Store to check in and manage your visit.
Is Great Clips Crystal Lake wheelchair accessible and what payment options are accepted?
Yes, this salon has a wheelchair accessible entrance. They accept major credit cards including MasterCard and Visa. Debit card payments are also accepted; cash is not required.
What nearby restaurants can I visit before or after my appointment at Great Clips?
You can visit Mug's Pizza & Ribs or The Pizza Place and More for pizza, Pho Royal for Vietnamese cuisine, Krystal Thai for Thai food, or CHICAGO RAMEN Crystal Lake for Japanese dishes, all located near Great Clips in Crystal Lake.
Are there any nearby services or shops that clients might find useful when visiting Great Clips?
Yes, nearby you will find Petco for pet supplies and training, Payless ShoeSource for shoes and accessories, Dollar Tree for discounts and crafts, and LT Nail Salon Lounge for beauty and spa services.
How can nearby real estate services be helpful for Great Clips customers?
Several real estate agents and brokers are located near Great Clips, such as Richard Radwan - Baird & Warner and Renee Anderson. Customers interested in moving or buying a home in Crystal Lake can conveniently contact these professionals during their visit.