SEPHORA at Kohl's

4.1
14 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty at Sephora at Kohl's CRESTWOOD. Sephora is the beauty destination where all are welcome and what makes you unique is celebrated. Shop up to 125 brands for makeup, skincare, hair, and fragrance—including bestsellers like Rare Beauty by Selena Gomez, Sol De Janeiro, Charlotte Tilbury, and more. Our trusted Beauty Advisors are here to help you find products that perfectly fit your budget, lifestyle, and beauty needs. Clients can experience Sephora anywhere by visiting Sephora at Kohl’s or Kohl's online.

Details

  • Requires appointmentNot available
  • DebitAvailable

Location

SEPHORA at Kohl's
13130 RIVERCREST DR, CRESTWOOD, IL
60418, United States

Hours

Reviews

4.1
14 reviews
5 stars
9
4 stars
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2
2 stars
0
1 star
2
  • IM
    Isabella Mejia
    Jan 2, 2026
    5.0
    Super friendly staff.
  • KK
    Kamilah
    Sep 2, 2025
    1.0
    Would not recommend this location if you are looking to actually buy stuff . I was in the store over 30 minutes not one associate asked me if I needed help . But loss prevention was watching me every isle I was in . He shoulda asked helped me find a foundation shade too . I wish I didn’t need my things as soon as I did because I would have much rather felt better spending my money somewhere more helpful .
  • LG
    lizeth garcia
    May 20, 2024
    5.0
    I came to this Sephora hoping to buy a new foundation and Brizely helped me out. She was very friendly and patient, as I can be very indecisive. Great customer service! I definitely had a great experience shopping at this Sephora and I will be returning whenever I need to stock up on my makeup.
  • EM
    Ely Martinez
    Jan 13, 2024
    1.0
    Worst customer service managing ever! I work in customer management myself and never have I seen such a thing. My husband came for a Christmas gift for me, showed the staff member exactly what perfume he needed. He of course was given the wrong item and did not notice until I opened my gift. A few days after around 27th I came in to exchange for the correct one and still on time for the 20% discount. They were out of stock, Sephora member told me that I was going to end up in the same situation at every other Sephora I went to because I asked her to check where it was available for me to go. She recommended and assured me to come back the week of the 8th when the next shipment arrived to be in stock and I would still receive the 20% off although the sale would be over. Now I come and it was nothing but problems and playing the blame game on a kohls member that was trying to help the lone Sephora staff member with a full store, line of clients with purchases and returns. The 2 visits I’ve had in this store have both been awful. No help, felt rushed to get out, unprofessional. Manager hides behind the monitor and won’t even give you the face just a straight no. And in smaller words they were accusing me of lying. So I said if they wanted me to come back when that person was back. They just said no sorry. These people need to get their rules straight and make things right to clients. This is not ok. Super poor management and customer service.

Frequently Asked Questions About SEPHORA at Kohl's

What are the operating hours of SEPHORA at Kohl's in Crestwood?

SEPHORA at Kohl's in Crestwood is open Monday to Thursday from 9:00 AM to 10:00 PM, Friday from 9:00 AM to 11:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.

Which brands can I find at SEPHORA at Kohl's?

You can shop up to 125 brands including Fenty Beauty by Rihanna, Drunk Elephant, Sephora Collection, Anastasia Beverly Hills, NARS, Estée Lauder, Laura Mercier, Tatcha, Chanel, Dior, Tom Ford, and many more.