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L'Occitane en Provence

3.9
(21 reviews)

Business Details

520 North Michigan Ave, Chicago, IL
60611, United States
(872) 260-4851
https://www.loccitane.com/en-us/store?id=04OCST318

About

Cosmetics StoreGift ShopBeauty Supply StoreL'Occitane en Provence
L'OCCITANE produces beauty products from advanced face care, fine fragrances, bath, body, haircare, men's grooming and home and lifestyle products. Famed around the world for their unique textures, these products have delicious scents and beautiful packaging. What's more, L'OCCITANE products are made with the finest natural ingredients, sourced ethically and sustainably from local producers at the heart of Provence. Today the beautiful sensorial textures of the products have earned the brands prestigious awards and many loyal fans all around the world.

Location

L'Occitane en Provence
520 North Michigan Ave, Chicago, IL
60611, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

3.9
21 reviews
5 stars
13
4 stars
2
3 stars
1
2 stars
1
1 star
4
  • FD
    Foster Dutch
    Mar 4, 2026
    5.0
    LOVE their hand lotions. Staff were super friendly and helped me find what I needed. Will be back!
  • LF
    Leda Gomes Ferreira
    Jan 3, 2026
    5.0
    Always amazing and good promotions
  • LS
    Louise Sutton
    Nov 17, 2025
    5.0
    Tehmina was very well informed employee and such a delight to shop with. She took the time to show me different option and found a fantastic deal on a product I would not have picked myself, but it might be my new favorite! IMO she deserves a holiday bonuses for her genuine and professional sales skills.
  • AA
    Annabelle
    May 24, 2025
    2.0
    So unfortunate that Rebecca no longer works at either location. Everytime I asked for her, I found out she was fired! And I've been a loyal customer for 5+ years. Used to visit the one on State street (closed now...), even left a review on Google maps! The products get more expensive every year. Not sure if it's worth the price anymore. The discounts are bare. The free "gift sets" are tiny little bottles, but you still have to spend $50. I heard there were some management issues and the State store was ordered to be shut down due to an expired license. I hope this one doesn't succumb, but this tiny location doesn't seem promising. Not comfortable either The current employees aren't passionate at all. Don't like whatever the company is doing. If they hired someone new to manage the Midwest stores, they need to get their stuff together.... I worked retail and know what it's like.
  • CP
    Chloe Pope-Levison
    Dec 9, 2023
    1.0
    I love L’Occitane products but the two sales associates at this location were incredibly rude. I walked in and there was no one else in the store, but the two associates did not say a word to me. One of them stayed on her phone the entire time. When I checked out, the only thing the other associate said to me was to ask me my name. No offers of help, no thank you. Horrible experience.

Frequently Asked Questions About L'Occitane en Provence

What types of products does L'Occitane en Provence offer?

L'Occitane en Provence offers beauty products including advanced face care, fine fragrances, bath, body, haircare, men's grooming, and home and lifestyle items made with natural ingredients from Provence.

Where is L'Occitane en Provence located in Chicago?

The store is located at 520 Michigan Ave, Chicago, IL 60611, USA.

Brand Certified Facts from L'Occitane en Provence

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Certified April 12, 2026Yext Knowledge Graph
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