Business Details
About
Massage SpaSpaMassage Therapy
The NOW Massage West Loop located on West Madison Street offers an oasis to disconnect from the outside world and reconnect within through the healing benefits of massage therapy. We’ve reimagined the approachable luxury of a neighborhood spa with high-quality massages and custom enhancements that offer relaxation and healing.
Guests choose from 3 signature massage styles and pair their service with custom enhancements. The Swedish-inspired options include: A Therapeutic Massage, an energy-balancing Relaxation Massage, and a Sports-Inspired Massage. Add custom enhancements such as Gliding Cupping, Herbal Heat Therapy, Crystal Hot Stones, Deep Tissue Massage & Gua Sha. Plus gift an energy shift with Massage Gift Cards.
Location
Hours
Reviews
4.8
510 reviews
5 stars
475
4 stars
9
3 stars6
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Massage Quality
Many customers praised the massage quality, particularly highlighting therapists like Kate, Kinny, and Amber for their skills and attentiveness.
Atmosphere
The ambiance of the location received positive feedback, with customers appreciating the relaxing environment, decor, and soothing sounds.
Customer Service
The front desk staff, especially Kevin, were frequently mentioned as friendly and helpful, contributing to a welcoming experience.
Room Privacy
Some customers expressed concerns about the lack of privacy due to the use of curtains instead of walls, which affected their overall comfort during massages.
Membership Experience
Several customers noted satisfaction with the membership program, enjoying the value and consistency of their experiences.
- HKHee Woo Kim1 day ago5.0I am an office worker, and because I sit in a chair for long periods of time, my upper back often becomes very tight and painful. I tried to relieve it myself with stretching, but it didn’t help, so I decided to visit here. I booked an 80-minute Stretch Massage with added deep tissue work with Kinny. Kinny first focused on my upper back and then provided a comprehensive full-body massage. She encouraged me to let her know if the pressure was too strong or too light, and she adjusted it perfectly for each area. My back pain improved significantly after the session, and my whole body felt much lighter. I got this massage while visiting the area, but if I lived nearby, I would definitely come regularly.
- AVArianna Valero3 days ago5.0As a member of the Now West Loop, I look forward to my monthly massage from Luis! I highly recommend if you want an informed and strong masseuse. He always make sure I am comfortable and is always able to get the most impossible knots! To top it all off, saying hello and goodbye to the receptionist at the front, Kevin, always makes my day.
- MEMark EmersonNov 17, 20255.0Was just visiting Chicago and stopped by NOW Massage in the West Loop to relieve some travel stress. My therapist's name was Kinny and she did a great job making me feel comfortable and had a great feel for the different muscle groups and how to attack them. The neck and shoulder concentration was amazing!
- SAScotty ArpinNov 13, 20255.0Kate K is the best! Not only does she provide an excellent massage, she did me one better and told me to see a doctor about a lump she came across that I wouldn't have ever known about. Glad she did as it needed to be removed. Professional, courteous, and well versed in finding muscle strains and knots. Overall I wish the facility was a little better at noise dampering. However, as long as Kate is still there I will be returning. Well done!
- SSSarah ShanNov 4, 20255.0I recently moved to Chicago and needed to find a new massage spot ASAP. Since I have already been a member at The Now Orlando Downtown location, I thought to give this place try since it’s The Now closest to me. Then, I came across the BEST. MASSEUSE. EVER. (SHOUTOUT TO KATE)!!!!! I was so busy with moving and getting my new place set up, I didn’t realize that it’s been months since I’ve had a massage. I felt like a Nokia phone before I got a deep tissue massage from her and now I feel myself again! Not only is Kate an S+ tier masseuse, she is super aware and attentive to your requests! I like firmer massages, so she tackles my muscle knots and heals my lymphatic system. I highly recommend Kate if you are looking for a knowledgeable and conscientious masseuse. Your body and your mind will thank you for getting a massage with her. Thanks again, Kate! I’ll see you in a couple of weeks!! <3
Frequently Asked Questions About The NOW Massage West Loop
What types of massage services does The NOW Massage West Loop offer?
The NOW Massage West Loop offers three signature Swedish-inspired massage styles: Therapeutic Massage, Relaxation Massage (energy-balancing), and Sports-Inspired Massage. Custom enhancements such as Gliding Cupping, Herbal Heat Therapy, Crystal Hot Stones, Deep Tissue Massage, and Gua Sha can be added.
What are the operating hours of The NOW Massage West Loop?
The spa is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Where is The NOW Massage West Loop located?
The spa is located at 9 South Halsted St, Chicago, IL, 60661, United States.
How can I contact The NOW Massage West Loop to book an appointment?
You can call The NOW Massage West Loop at +1 872-259-4203 to schedule an appointment.
Does The NOW Massage West Loop offer gift cards?
Yes, The NOW Massage West Loop offers massage gift cards that can be gifted to others for an energy-shifting experience.
Which nearby transit options are available for reaching The NOW Massage West Loop?
Customers can use the nearby CTA Bus Stop 5907 and CTA Bus Stop 15008 to conveniently travel to The NOW Massage West Loop.
Are there fitness centers near The NOW Massage West Loop?
Yes, solidcore and [solidcore] Pilates studios and gyms are located nearby, which is ideal for customers looking to combine fitness with relaxation therapies.
What dining options are available near The NOW Massage West Loop?
Nearby dining options include Dine Restaurant, West Loop Sandwich, Kikka Sushi, Grill on wheels, and Oki Sushi, offering a variety of cuisines for customers to enjoy before or after their massage.
Can I find parking near The NOW Massage West Loop?
Yes, Central Parking and VPS Crowne Plaza offer parking options close to The NOW Massage West Loop for customer convenience.
Are there beauty and personal care services near The NOW Massage West Loop?
Yes, nearby you can find Benefit Cosmetics BrowBar, Ulta Beauty, and Legendary Spa, which offer beauty, skincare, and hair removal services complementing the massage experience.