Brand Certified
The NOW Massage West Loop
4.7(50 reviews)
Certified by The NOW Massage West Loop • Feb 22, 2026
Business Details
9 South Halsted St, Chicago, IL
60661, United States
Certified by The NOW Massage West Loop • Feb 22, 2026
(872) 259-4203
Certified by The NOW Massage West Loop • Feb 22, 2026
https://thenowmassage.com/west-loop/
Certified by The NOW Massage West Loop • Feb 22, 2026
About
Certified by The NOW Massage West Loop • Feb 22, 2026
Massage SpaSpaMassage Therapy
The NOW Massage West Loop located on West Madison Street offers an oasis to disconnect from the outside world and reconnect within through the healing benefits of massage therapy. We’ve reimagined the approachable luxury of a neighborhood spa with high-quality massages and custom enhancements that offer relaxation and healing.
Guests choose from 3 signature massage styles and pair their service with custom enhancements. The Swedish-inspired options include: A Therapeutic Massage, an energy-balancing Relaxation Massage, and a Sports-Inspired Massage. Add custom enhancements such as Gliding Cupping, Herbal Heat Therapy, Crystal Hot Stones, Deep Tissue Massage & Gua Sha. Plus gift an energy shift with Massage Gift Cards.
Location
Certified by The NOW Massage West Loop • Feb 22, 2026
Hours
Certified by The NOW Massage West Loop • Feb 22, 2026
Reviews
4.7
50 reviews
5 stars
46
4 stars0
3 stars0
2 stars
1
1 star
3
What are people saying?
AI-generated from recent customer reviews
Massage Quality
Many customers praised the quality of massages, particularly highlighting therapists like Kate, Kinny, and Victoria for their skills and ability to address specific tension areas.
Customer Service
The front desk staff received positive feedback for being friendly and welcoming, contributing to a pleasant overall experience.
Ambiance
The spa's atmosphere was frequently described as relaxing and serene, although some reviews noted issues with noise levels disrupting the experience.
Value for Money
While many customers felt the subscription model offered good value, some expressed concerns about pricing and service delivery, particularly regarding missed services or unexpected charges.
- TYThe Illustrious Chelle Yeah3 days ago5.0Just got home after a completely amazing massage with Kate. I added a few enhancements, one of the best ones being Crystal Hot Stones. Having Lupus, I deal with a lot of chronic pain and fatigue. This session completely eased any issues I've been having! Highly recommend!
- JMJavonti M. Mordican3 days ago5.0Wonderful massage, therapist really took their time to figure out what my needs were and met them 100% great location and great service!
- LSLaura Schrader5 days ago5.0I’ve been going to NOW massage for a little over a year and I’m always impressed by the level of customer service. The staff are friendly and helpful, and always make you feel welcome. Kate has been my massage therapist for the past few months, and I cannot say enough good things about her. She goes above and beyond to cater the experience to your preferences, and takes special care of problem areas. I’m always impressed by her level of care and professionalism.
- RLRoseann LeibrockFeb 3, 20265.0Wonderful massage! The place was so clean and relaxing with the sounds of the ocean in the background. Kate was amazing with the perfect amount of pressure and listened to my request to work on problem areas. Would definitely use her again! Thank you
- RVRobert VillaJan 21, 20265.0I’ve been going to NOW Massage West Loop for about six months now, and it has been an amazing experience from start to finish. I was looking for something local and consistent, and their subscription with two massages per month is a great value. I’ve worked with multiple massage therapists, and each has been excellent. Victoria is phenomenal and truly performs a symphony with her hands. She listens carefully, is incredibly professional, and does an amazing job working out all the little tweaks and tension. Amber was also outstanding and really knows how to target the areas that bother you most. The front desk staff, Sohan, James, and Jen, are all super kind, welcoming, and comforting. They really set the tone for the entire visit and make the experience feel relaxed and seamless from the moment you walk in. Highly recommend NOW Massage West Loop if you’re looking for consistent, high-quality care in a calming environment.
Frequently Asked Questions About The NOW Massage West Loop
What types of massage services does The NOW Massage West Loop offer?
The NOW Massage West Loop offers three signature Swedish-inspired massage styles: Therapeutic Massage, Relaxation Massage (energy-balancing), and Sports-Inspired Massage. Custom enhancements such as Gliding Cupping, Herbal Heat Therapy, Crystal Hot Stones, Deep Tissue Massage, and Gua Sha can be added.
What are the operating hours of The NOW Massage West Loop?
The spa is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Where is The NOW Massage West Loop located?
The spa is located at 9 South Halsted St, Chicago, IL, 60661, United States.
How can I contact The NOW Massage West Loop to book an appointment?
You can call The NOW Massage West Loop at +1 872-259-4203 to schedule an appointment.
Does The NOW Massage West Loop offer gift cards?
Yes, The NOW Massage West Loop offers massage gift cards that can be gifted to others for an energy-shifting experience.
Which nearby transit options are available for reaching The NOW Massage West Loop?
Customers can use the nearby CTA Bus Stop 5907 and CTA Bus Stop 15008 to conveniently travel to The NOW Massage West Loop.
Are there fitness centers near The NOW Massage West Loop?
Yes, solidcore and [solidcore] Pilates studios and gyms are located nearby, which is ideal for customers looking to combine fitness with relaxation therapies.
What dining options are available near The NOW Massage West Loop?
Nearby dining options include Dine Restaurant, West Loop Sandwich, Kikka Sushi, Grill on wheels, and Oki Sushi, offering a variety of cuisines for customers to enjoy before or after their massage.
Can I find parking near The NOW Massage West Loop?
Yes, Central Parking and VPS Crowne Plaza offer parking options close to The NOW Massage West Loop for customer convenience.
Are there beauty and personal care services near The NOW Massage West Loop?
Yes, nearby you can find Benefit Cosmetics BrowBar, Ulta Beauty, and Legendary Spa, which offer beauty, skincare, and hair removal services complementing the massage experience.
Brand Certified Facts from The NOW Massage West Loop
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