The NOW Massage Lincoln Park

Reviews

• NM

  ned mrdak

  Feb 11, 2026
  5.0
  My massage was awesome! I highly recommend deep tissue with hot stones.
• EN

  Elizabeth Noble

  Feb 7, 2026
  5.0
  First time here and it was an absolutely great experience. The guy at the front desk with the long hair (so sorry did not catch your name) had such a calming aura to him and was so nice. Carlos was my therapist and he was constantly checking in throughout the experience to make sure my needs were met. He hit all my problem targets and I feel like a brand new person! Def need to come back to use my promo cards
• MD

  Merari Diorio

  Jan 31, 2026
  5.0
  This was my first time visiting and I left so relaxed and content! I had Dorie and she was amazing. She listened to all my needs, made sure I was comfortable, and I felt so safe and cozy! Highly recommend!
• RB

  Renée Furla Beck

  Jan 10, 2026
  5.0
  I got my first prenatal massage with Nathan and he was amazing! Made me feel super comfortable and so relaxed.
• SP

  Selene Perez

  Dec 28, 2025
  1.0
  Our masseuses were fantastic. Mine clearly catered his massage based on my needs as he worked, noticing that certain areas required more work than others. Outside of that, I found the overall experience surprisingly subpar. Firstly, there seems to be ample opportunity in the fine details; this separates a truly luxurious and tranquil spa from an average Joe. A few examples of details that dampened the overall experience: 1) the eye mask add on was added to my partners face at the end of the massage - this felt rushed and sloppy. Adding an eye mask right before dressing again (it got caught on clothes/glasses) and keeping it on in the lobby during the payment process is unpleasant. Also, there is no trash bin in the lobby for the eye mask to be removed before exiting, so clients have to either exit with it, exit and pocket the trash, or ask desk workers to take it (they have no bin either! ) — it’s very awkward. 2) having no system for the removal of shoes prior to stepping into the room, or at the very least onto the rug adjacent to the massage bed is very unhygienic; clients must step bare footed onto a filthy rug immediately after a massage. Even in the dark environment one can see its filthy state. A simple shoe basket and stool at the entrance of each room would be a solution. 3)I found it surprising that there was no use of scents as far as I could tell, which might be a first for me. This feels like a missed opportunity to create an immersive experience. 4) There was no umbrella holder nor coat system. So we have to take it dripping with us (I can only imagine the state of the floors throughout the spa). Overall the experience felt rushed (not by the masseuse, rather the appointment system), clunky, and dirty. There was clearly no time allocated in slots for clients to speak with their masseuse in anything other than a highly abbreviated matter prior to the session; this makes the experience feel a bit like a client turn-over system. Also, there were a few system errors - we rescheduled using their text support and it was not reflected. I also called and left a voicemail to ensure all was well as a safe measure - We found out the error the day before when we received confirmation texts regarding the appointment. They comped a few add ons, which was appreciated. However, those add ons - while confirmed at the desk when we checked in - were also confused when they were passed to my masseuse. I had to correct him on the services we scheduled. Small issue, but add on to the overall bumpy experience. I wish the staff the best and hope leadership can make the necessary operational and customer experience improvements necessary. Thank you.

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