SEPHORA

4.5
1019 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
605 N MICHIGAN AVE, CHICAGO, IL
60611, United States

Hours

Reviews

4.5
1,019 reviews
5 stars
692
4 stars
203
3 stars
60
2 stars
20
1 star
44
  • AB
    Alex Bergland
    Nov 15, 2025
    5.0
    Even during a busy time, Jose was able to help me pick a product that matched perfectly as well as explain the best way to apply.
  • MR
    Marie Ramirez
    Nov 12, 2025
    5.0
    I had an amazing experience with Camille at Sephora! She greeted me warmly and immediately made me feel comfortable. Throughout my appointment, she took the time to teach me about makeup, checked in often to make sure I was happy with the look, and even shared some great skincare tips. She truly listened to what I wanted and made sure everything suited my style. Thanks to Camille, I received so many compliments, and my engagement photos turned out absolutely beautiful! I couldn’t be happier with the results. I highly recommend Camille to anyone looking for a talented, kind, and knowledgeable makeup artist and esthetician!
  • NT
    Niharika T
    Nov 2, 2025
    5.0
    Leaving a 5 star review for the Sephora consultant Lorraine. She was so knowledgeable, patient, and really took the time to understand what we were looking for. Left with products that we absolutely love
  • AR
    Anushri Rathod
    Nov 1, 2025
    5.0
    Lorraine was so amazing and patient. She helped us find the perfect shade match for concealer and foundation. So happy!
  • RC
    Rocke Chandler
    Oct 31, 2025
    1.0
    I walked into this Sephora today and was instantly reminded why I usually shop online. No one bothered to greet me — not even a glance. Yet the woman right behind me got a warm “Hi, welcome!” So what is it? Because I’m a man without makeup? Because I’m Asian? Whatever the reason, the energy was giving selective customer service. I wandered around for a while, completely ignored, until I finally asked for help. The associate with the nose piercing literally shooed me away and said she’d “find someone.” Spoiler: no one ever came. I waited ten full minutes before realizing no one cared enough to follow through. If it weren’t for the Rouge event and the one item I wanted being in stock, I would’ve walked right out. The staff here seriously needs a crash course in Customer Service 101 — or at least a reminder that everyone walking through that door deserves to be treated like a paying customer.

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA at 605 N Michigan Ave in Chicago?

SEPHORA is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Does SEPHORA offer in-store pickup and same-day delivery services?

Yes, SEPHORA provides in-store pickup and same-day delivery services for customer convenience.