SEPHORA

4.1
323 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
938 W NORTH AVE, CHICAGO, IL
60642, United States

Hours

Reviews

4.1
323 reviews
5 stars
213
4 stars
34
3 stars
12
2 stars
14
1 star
50
  • NP
    Netanya Powder
    Jan 5, 2026
    5.0
    I went there a few months ago for Christmas shopping, and they were really nice, specifically the sales clerk named Mia , she was extremely helpful, knowledgeable, professional and just a sweetheart.
  • RB
    Rebecca Baker
    Dec 24, 2025
    5.0
    Right when I walked in, I was greeted and asked if I was looking for something specific, and was directed to Heather. She was incredibly helpful and took time to listen to what I was looking for, and find the correct shade for my skin - it was super helpful, I really needed advice on brands and color and she was very knowledgeable and gave me the best product in my price range.
  • LM
    Linnea Mason
    Dec 22, 2025
    2.0
    Deeply discouraged that the staff was pressuring everyone to leave the store at 7:59 pm (1 minute before the store was going to close). Just days before Christmas. Don’t they want people’s business days before the holiday.
  • MS
    Mak Smith
    Dec 18, 2025
    5.0
    I went there a few weeks back and I asked a couple associates for help finding the perfect winter berry shade that would go with my skin tone and hair. They were so kind and generous with me and their time! I forget the gals name, but she showed me multiple shades from a wide price range before we settled on one. She was so patient with me and gave me her honest opinion. I get compliments on that shade EVERY TIME I wear it. I also got some samples of a foundation while I was there and LOVED IT (haus labs). Will definitely go back here when I’m ready to purchase!
  • LS
    Layla Shama
    Nov 8, 2025
    1.0
    I went to the store when it wasn’t busy, and there were plenty of employees around, but no one offered to help me even though it was obvious I was looking for something. I asked the cashier (short black hair) for help twice — the first time she ignored me, and the second time she just pointed to where the item was without much effort. She wasn’t busy or helping anyone else. Then, when I was checking out with my friend, she skipped my friend (who was next in line) and checked out another customer instead. Very rude and disappointing experience.

Frequently Asked Questions About SEPHORA

What are the operating hours of SEPHORA in Chicago, IL?

SEPHORA is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. Note that hours may vary on holidays.

Does SEPHORA offer in-store pickup or delivery services?

Yes, SEPHORA provides in-store pickup and same-day delivery services, depending on location and delivery address.