SEPHORA

4.1
317 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
938 W NORTH AVE, CHICAGO, IL
60642, United States

Hours

Reviews

4.1
317 reviews
5 stars
208
4 stars
34
3 stars
12
2 stars
13
1 star
50
  • LS
    Layla Shama
    Nov 8, 2025
    1.0
    I went to the store when it wasn’t busy, and there were plenty of employees around, but no one offered to help me even though it was obvious I was looking for something. I asked the cashier (short black hair) for help twice — the first time she ignored me, and the second time she just pointed to where the item was without much effort. She wasn’t busy or helping anyone else. Then, when I was checking out with my friend, she skipped my friend (who was next in line) and checked out another customer instead. Very rude and disappointing experience.
  • IN
    I N
    Oct 22, 2025
    1.0
    Clean store. Wish the employees were helpful. I was being watched down trying to find the best shade yet no one bothered to offer assistance.
  • AK
    Amanda K
    Oct 15, 2025
    2.0
    Rude and condescending staff. I was approached by staff if I needed help. When I stated what I was looking for, he suggested a beauty scan, I asked how long would that take. He laughed and said “depends on how many questions you have”. He couldn’t tell me how long the scan was but made it known that he was annoyed that a customer asked for help - when he was the one that approached me. It was a very uninviting customer experience and I will not be going there for any type of service. If you can’t provide helpful answers, then you shouldn’t be a “beauty expert”.
  • MM
    Megan McClellan
    Oct 10, 2025
    5.0
    Tiara was amazing! She’s so knowledgeable and helped me totally refresh my skincare and makeup routine. I’m in my mid-thirties and my skin has changed, so she showed me exactly what products to use and how to apply them. I left with glowing skin, a beautiful face, and so much excitement to do my routine again. Book her for a makeup lesson!
  • BJ
    Blanca J
    Oct 5, 2025
    5.0
    I've never shot with sephoria before but I must say they did have the product that I wanted and I got it within 3 days ❤️

Frequently Asked Questions About SEPHORA

What are the operating hours of SEPHORA in Chicago, IL?

SEPHORA is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. Note that hours may vary on holidays.

Does SEPHORA offer in-store pickup or delivery services?

Yes, SEPHORA provides in-store pickup and same-day delivery services, depending on location and delivery address.