Saraya Salon

4.6
356 reviews

About

Hair SalonBeauty Salon
Haircuts Chicago Hair Treatment South Loop Keratin Treatment Brazilian Blowout Blow Dry Bar Chicago Hair Color Chicago Hair Highlights Chicago Balayage Highlights Chicago IL Best Hair Salon South Loop Chicago IL Creative Color, Root Touch Ups

Location

Saraya Salon
73 East 16th Street, Chicago, IL
60616, United States

Hours

Reviews

4.6
356 reviews
5 stars
305
4 stars
15
3 stars
7
2 stars
3
1 star
26

What are people saying?

AI-generated from recent customer reviews

Stylist Skill

Many customers praised the skill and expertise of various stylists, particularly Ayham, Jeneen, and Omar, noting their ability to deliver desired results and provide helpful advice.

Customer Service

Overall, the salon received positive feedback for its friendly and accommodating staff, although some reviews mentioned instances of rushed service and lack of attention to detail.

Mixed Experiences

While many customers had excellent experiences, a few reported dissatisfaction with their haircuts or color, indicating inconsistency in service quality.

Cleanliness and Atmosphere

The salon was frequently described as clean and welcoming, contributing to a pleasant overall experience for clients.

Pricing Concerns

Several reviews mentioned that the pricing was higher than expected, with some customers feeling that the service did not match the cost.
  • NW
    Nailah Washington
    1 day ago
    1.0
    Highly not recommended. I made an appointment to get my hair done. He was so nice on the phone. But once I came in and he seen I wasn’t Caucasian. He refused to do my hair. I thought he did all kinds of hair when I noticed a lady with curly hair as one of his clients. Nothing against her hair. but my hair is more fine than that. He didn’t even take the time to see. He just flat out told me he doesn’t do black peoples hair. So disappointing. I don’t have anything against any race just telling it how I was told. It’s my birthday and this is what I hear from a stylist on my day. Wow
  • HL
    Heather Lacey
    Oct 25, 2025
    5.0
    Jeanine did my hair and did perfect work. I will only exclusively go to her for future cuts and styling.
  • HF
    Heather Folsom
    Sep 24, 2025
    5.0
    Sam always does an amazing job. I've been going to Saraya for around 8 years and always leave happy and refreshed!
  • SG
    sapna gujja
    Sep 14, 2025
    5.0
    I’ve had a good experience every time I have been here. The staff are experienced, make suggestions, and kind and patient. They are very accommodating. The place is clean and tidy. Reasonable with pricing
  • MR
    Margarita Ruiz
    Sep 1, 2025
    5.0
    I made an appt for an updo for an event. I was a new client and Hakim did not disappoint. I got there a little earlier and he started working on my hair right away. I showed him inspo pics and he suggested a few things to make it work, given my thin hair. He was fast and my updo was beautiful! Received compliments all night. Will be back again! I wish I had taken a pic of the updo to share, but I'll have to take one for my next event.

Frequently Asked Questions About Saraya Salon

What are the operating hours of Saraya Salon?

Saraya Salon is closed on Mondays. From Tuesday to Friday, it is open from 10:00 AM to 8:00 PM. On Saturdays, it operates from 9:30 AM to 7:30 PM, and on Sundays from 11:00 AM to 7:00 PM.

Where is Saraya Salon located?

Saraya Salon is located at 73 East 16th Street, Chicago, IL 60616, USA.