About
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Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
224 reviews
5 stars
188
4 stars
21
3 stars
4
2 stars3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable about products, although some reported instances of overly aggressive sales tactics.
Product Quality
Customers consistently expressed satisfaction with the quality and variety of Lush products, particularly bath bombs and skincare items.
Store Environment
The store was noted to be small and sometimes crowded, which affected the shopping experience for some customers.
Mixed Experiences
While many reviews highlighted positive interactions, there were also reports of rude or inattentive staff, indicating inconsistency in service quality.
Special Events
Customers enjoyed special events like skincare classes and birthday parties, which were well-received and added to the overall positive experience.
- MSMahmood SuleimanSep 6, 20255.0Great ownership staff and product ❤️
- ANAlwyn NakasoneJul 8, 20255.0Been here a few times and each time that I ran into Raye, their suggestions were always great and they are so professional and friendly, too. Loved coming here, will be back for sure! 10/10 recommend stopping by.
- KKKaleaJun 14, 20255.0Each & every time I make my rounds at this location there are always awesome people giving nothing less than excellence in customer service. A shop here so much and I would like to think I’m special but they offer every customer free samples. They know how to get you hooked on products and that’s what sales is all about. I’ve been to numerous other locations and have not received the assistance, customer service, and kindness that I have at the store. Run, don’t walk to Bucktown Lush!
- JWJoanna WApr 4, 20245.0Always loved shopping at Lush but last time was special. Andie W. introduced me to a few products I wouldn't have normally thought to try. Her knowledge of skin care and all the lush products is beyond impressive. She hand selected some amazing products I tried and found are amazing. ANDIE - Thank you for taking care of me and making my time at Lush so enjoyable... Will definitely come back to see you!
- JSJessica ScurlockDec 26, 20175.0I always hace the best experience here. My family suffers from Eczema and the staff always helps me with the products that our very sensitive skin can handle.
Frequently Asked Questions About Lush Cosmetics Bucktown
What type of products does Lush Cosmetics Bucktown offer?
Lush Cosmetics Bucktown offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, face moisturizers, shower gels, body scrubs, toothy tabs, and more.
What are the store hours for Lush Cosmetics Bucktown?
The store is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Lush Cosmetics Bucktown offer delivery or pickup services?
Yes, Lush Cosmetics Bucktown offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is proof of COVID-19 vaccination required to visit Lush Cosmetics Bucktown?
No, proof of vaccination is not required to visit the store.
What payment options are accepted at Lush Cosmetics Bucktown?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, MasterCard, PayPal, Samsung Pay, and Visa.
Does the store support any sustainable or ethical practices?
Yes, over 35% of Lush's products are packaging-free, and most packaging is made from recycled and recyclable materials. They also focus on cruelty-free and vegetarian products.
Are there any nearby places where I can grab coffee before shopping at Lush Cosmetics Bucktown?
Yes, Caffe de Luca, a coffee shop, is located nearby where you can enjoy a coffee before or after your visit.
What nearby stores can complement my shopping experience at Lush Cosmetics Bucktown?
Nearby clothing stores such as Seraphine Maternity, Journelle (lingerie), Tangerine, Club Monaco North Damen, and OAK + FORT offer a variety of apparel and accessories to complement your visit.
Are there any wellness or beauty-related services near Lush Cosmetics Bucktown?
Yes, FACE FOUNDRIÉ Chicago offers skin care and spa services nearby, which pairs well with Lush's beauty products.
What kind of events or party-related services does Lush Cosmetics Bucktown provide?
Lush Cosmetics Bucktown offers services for bachelorette parties, graduation parties, birthday celebrations, engagement parties, sweet 16 parties, bridal showers, game parties, teen parties, kids' birthday parties, and kids' parties.